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Client Relations Associate Jobs in Ashburn, VA (NOW HIRING)

Customer Relations Associate

Derwood, MD · On-site

$20/hr

  • Retirement

As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships. You will play a crucial role ...

As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships. You will play a crucial role ...

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Client Relations Associate information

See Ashburn, VA salary details

$25.6K

$48.2K

$68.5K

How much do client relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client relations associate in Ashburn, VA is $48,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $51,100.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What are the most commonly searched types of Client Relations jobs in Ashburn, VA? The most popular types of Client Relations jobs in Ashburn, VA are:
What are popular job titles related to Client Relations Associate jobs in Ashburn, VA? For Client Relations Associate jobs in Ashburn, VA, the most frequently searched job titles are:
What job categories do people searching Client Relations Associate jobs in Ashburn, VA look for? The top searched job categories for Client Relations Associate jobs in Ashburn, VA are:
What cities near Ashburn, VA are hiring for Client Relations Associate jobs? Cities near Ashburn, VA with the most Client Relations Associate job openings:
Infographic showing various Client Relations Associate job openings in Ashburn, VA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, and 7% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $48,153 per year, or $23.2 per hour.

Member Relations Associate

Council on Foreign Relations

Washington, DC • Hybrid

$59K - $64K/yr

Full-time

Medical

Posted 28 days ago


Job description

Sitting in the Corporate and CEO Programs department and reporting to the Associate Vice President, Member Relations, the program associate will support stewardship and the broader efforts of the department.

This full-time position is based in CFR’s Washington, DC office at least three days per week. Tuesdays, Wednesdays, and Thursdays are considered institutional anchor days where all staff are required to be onsite. Effective Monday, September 14, 2026, CFR employees will be based on-site at least four days per week. CFR’s remote working schedule is subject to change. 


  • Manage the email and phone line for the Corporate Program, serving as the initial point of contact for executives from corporate member companies; manage the email, web, and phone registration process for over 300 events per year; and troubleshoot general questions and route specific inquiries to appropriate team members.
  • Manage all aspects of financial tracking and invoicing for the Global Board of Advisors and the Corporate Program, including but not limited to preparing invoices, coordinating required financial documents, portal submissions, reviewing membership agreements, and preparing receipts.
  • Execute various research projects for the Corporate and CEO Programs team, including but not limited to preparing briefs (including using AI tools); and remaining current on topics/regions relevant to member companies and prospective member companies.
  • Extensive use of the CFR CRM database, including updating contact information and profiles, tracking relevant interactions, writing and executing queries, generating database reports, and tracking audience development for upcoming events.
  • Provide administrative support to the Associate Vice Presidents for member relations and for programming, including but not limited to: tracking and scheduling meetings, scheduling meeting rooms, coordinating travel arrangements, and preparing expense reports and vouchers. (Serves as backup administrative support to the Vice President, Corporate and CEO Programs.)
  • Work closely with all Corporate and CEO Programs team members and other departments in support of overall departmental and institutional priorities and provide assistance across departmental lines upon request.
  • Staff Corporate and CEO Programs events, as well as CFR-wide events, including early morning breakfasts and evening meetings outside of regular business hours as needed.
  • Perform any other duties or tasks as assigned or required.

Education and Experience

  • Degree in a related field with an interest in business, economics, and international relations.
  • A minimum of 1+ year of related work experience, preferably at a non-profit organization or in the private sector.
  • Experience in fundraising, relationship management, and corporate stewardship is preferred.

Related Skills & Other Requirements

  • Exceptional attention to detail, the ability to prioritize, sound judgment, and the highest level of discretion.
  • Excellent communication skills, including exceptional writing, proofreading, and editing skills.
  • Excellent organizational skills and ability to work within deadlines
  • Detail oriented, self-starter that can work effectively, both independently and on a team.
  • Proficiency in Microsoft 365 and Microsoft Dynamics database management experience strongly preferred, and the aptitude to learn and utilize different technologies
  • Flexible schedule with willingness to work early morning and evening events.

Please submit a résumé and cover letter stating your interest in the position.


  • The full-time annual compensation range for this position is $59,000 – $64,000, depending on experience.
  • In addition to competitive salaries, the Council on Foreign Relations offers a benefits package that is among the best offered by nonprofit institutions today, including an award-winning health and wellness program, an on-site fitness center, and generous leave policies and health insurance programs.

The Council on Foreign Relations (CFR) is committed to fostering a foreign policy community in the United States that is more representative of American society, recognizing that diverse backgrounds and perspectives contribute to broader, more informed participation in the foreign policy debate and lead to an enhanced understanding of the world and the United States’ role therein. To that end, CFR is dedicated to continuing to advance diversity, equity, and inclusion throughout its work and workplace by building a more diverse membership and staff, producing and dispensing thoughtful analysis on a broad range of foreign policy issues, and developing relevant, wide-reaching programming that also serves to expand the foreign policy talent pipeline to underrepresented populations.