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Client Relations Associate Jobs in McLean, VA (NOW HIRING)

Darcars

Customer Relations Associate

Rockville, MD · On-site

$20/hr

Customer Relations Associate DARCARS Automotive Group is now hiring a Customer Relations Associate to join our team! Pay rate is $20/hr Fluency in Spanish preferred We are seeking a dynamic and ...

Darcars

Customer Relations Associate

Derwood, MD · On-site

$20/hr

As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships. You will play a crucial role ...

DARCARS

Customer Relations Associate

Rockville, MD · On-site

$20/hr

As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships. You will play a crucial role ...

mge

Entry Level Client Associate

Alexandria, VA · On-site

$42K - $53K/yr

We are seeking a motivated and enthusiastic Client Associate to join our growing team. This ... Bachelor's degree in Marketing, Communications, Business, Public Relations, or related field ...

Metrea

Strategic Relations Associate

Washington, DC · On-site

$45K - $56K/yr

Strategic Relations Associates are asked to contribute and support across all Capability Areas as needed. Additionally, they are expected to produce their own organic, highly impactful ideas. This ...

Invariant

Associate, Government Relations

Washington, DC · On-site

$60K - $67K/yr

Invariant , a bipartisan government relations and communications firm providing strategic advice to companies, trade associations, non-profits, and individuals, seeks an Associate, Government ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in McLean, VA

Client Relations Associate information

See McLean, VA salary details

$25.6K

$48.3K

$68.7K

How much do client relations associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for client relations associate in McLean, VA is $48,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $51,300.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What job categories do people searching Client Relations Associate jobs in McLean, VA look for? The top searched job categories for Client Relations Associate jobs in McLean, VA are:
What cities near McLean, VA are hiring for Client Relations Associate jobs? Cities near McLean, VA with the most Client Relations Associate job openings:
Client Relations Associate jobs near you

Customer Relations Associate

Darcars

Rockville, MD • On-site

$20/hr

Other

Retirement

Re-posted 2 days ago

Job description

Customer Relations Associate

DARCARS Automotive Group is now hiring a Customer Relations Associate to join our team! Pay rate is $20/hr Fluency in Spanish preferred

We are seeking a dynamic and customer-focused individual to join our team as a Customer Relations Associate for DARCARS Automotive Group. As a Customer Relations Associate, you will be the primary point of contact for our valued customers, ensuring their satisfaction and fostering long-term relationships. You will play a crucial role in maintaining our reputation for exceptional customer service.

Qualifications
  • Proven experience in customer service, sales, or related roles, preferably in the automotive industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong attention to detail and ability to multitask in a fast-paced environment.
  • Willingness to learn our CRM software.
  • Demonstrated ability to build rapport and maintain positive relationships with customers with an eye towards exceeding customer expectations.
  • Bilingual (English/Spanish)
  • Must be able to pass pre-employment screen (background)
Benefits
  • Monday - Friday 9:30am to 5:30pm
  • Comprehensive Benefits Plan including 401k
  • Employee discounts on vehicle purchases, parts and service repairs
  • Internal career advancement opportunities
  • Opportunities to join our community service initiatives
In This Role, You'll:
  • Customer Support: Provide friendly and professional assistance to customers via phone and email. Address inquiries, resolve complaints, and ensure prompt resolution of customer issues.
  • Relationship Management: Cultivate strong relationships with customers by understanding their needs, preferences, and concerns. Proactively engage with customers to gather feedback and maintain open lines of communication.
  • Problem Solving: Identify and address customer concerns or challenges effectively. Utilize critical thinking and problem-solving skills to find creative solutions for both parties and exceed customer expectations.
  • Follow-Up: Follow up with customers to ensure their needs have been met and satisfaction has been achieved. Maintain detailed records of customer interactions and resolutions for future reference.
  • Process Improvement: Identify opportunities for process improvement and customer service enhancement. Collaborate with cross-functional teams to implement changes and optimize customer relations processes.
  • Compliance: Adhere to company policies, procedures, and regulatory requirements at all times. Ensure compliance with industry standards and best practices in customer relations management.
  • Feedback Analysis: Analyze customer feedback and satisfaction metrics to identify trends, areas for improvement, and opportunities for innovation. Provide insights and recommendations to management for continuous improvement.
  • Team Collaboration: Work collaboratively with internal teams, including sales, service, and accounting departments, to deliver a seamless and exceptional customer experience across all touchpoints.

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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