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Client Relations Associate Jobs in Richmond, VA (NOW HIRING)

GEM

Entry-Level Customer Service Associate

Richmond, VA

$14.25 - $19.75/hr

We're immediately hiring friendly, motivated individuals for Entry-Level Customer Service Associate ... and client relations . What We Offer * Paid training -- no experience required * Full-time ...

Posted today

Pwc

Data Strategy & Governance -Director

Richmond, VA · On-site

$155K - $410K/yr

... client relations while fostering an environment where innovation thrives. This role presents a ... Associate - SAP Master Data Governance (MDG) - SnowPro Core / SnowPro Advanced - Databricks ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Richmond, VA

Client Relations Associate information

See Richmond, VA salary details

$24.7K

$46.6K

$66.3K

How much do client relations associate jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client relations associate in Richmond, VA is $46,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $49,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Richmond, VA?

The most popular types of Client Relations jobs in Richmond, VA are:

What are popular job titles related to Client Relations Associate jobs in Richmond, VA?

For Client Relations Associate jobs in Richmond, VA, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Richmond, VA look for?

The top searched job categories for Client Relations Associate jobs in Richmond, VA are:

What cities near Richmond, VA are hiring for Client Relations Associate jobs?

Cities near Richmond, VA with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Richmond, VA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $46,601 per year, or $22.4 per hour.

Relationship Development Associate

Financial Growth Partners

Richmond, VA • On-site

$39K - $49K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Company Description Financial Growth Partners is a financial planning firm that helps professionals, families, and business owners build clarity around their financial future through personalized, real-life strategies. The firm emphasizes human-centered financial planning by prioritizing relationships, understanding clients’ values, and aligning financial growth with personal fulfillment. Advisors support clients with retirement planning, cash flow strategies, insurance and protection, wealth accumulation, business planning, and estate and legacy planning. With offices across Virginia, Maryland, and Pennsylvania and clients nationwide, Financial Growth Partners offers the personalized experience of a boutique firm backed by the resources of The Guardian Life Insurance Company of America and Park Avenue Securities LLC.
Role Description The Relationship Development Associate is a full-time team member responsible for supporting the growth of client relationships and new business opportunities in Charlottesville, VA. In this hybrid role, the associate will spend part of their time in the office and part working from home, conducting outreach to prospective clients, nurturing existing relationships, and coordinating meetings for advisors. Day-to-day activities include researching potential clients and centers of influence, assisting with fundraising and business development initiatives, preparing communications and presentations, and maintaining accurate records in CRM and tracking systems. The associate will collaborate closely with advisors and internal teams to ensure a consistent client experience, support marketing and networking efforts, and uphold compliance and privacy standards in all interactions.
Qualifications
  • Candidates should possess strong Interpersonal Skills and Communication abilities to build trust, engage clients, and collaborate effectively with team members.
  • Candidates should possess solid Analytical Skills and Research capabilities to identify opportunities, understand client needs, and support data-informed planning and outreach.
  • Candidates should possess experience or interest in Fundraising and business development activities to help expand client relationships and generate new opportunities.
  • Demonstrated professionalism, integrity, and a client-focused mindset, with the ability to handle confidential information responsibly.
  • Comfort with CRM tools, Microsoft Office or Google Workspace, and basic digital communication platforms.
  • Ability to work in a hybrid environment in Charlottesville, VA, manage multiple priorities, and meet deadlines with minimal supervision.
  • Relevant education in business, finance, communications, marketing, or a related field, or equivalent experience in relationship-focused roles.
  • Prior experience in financial services, sales, nonprofit development, or customer relationship management is beneficial but not required.

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