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Client Manager Jobs in West Virginia (NOW HIRING)

As Client Relationship Manager at Experian Health, you will partner with the Regional Sales Director and internal teams to build strong client relationships, ensure satisfaction, and drive account ...

$70K - $96K/yr

You will have responsibility in a named account environment managing Fintech client relationships. You will also prospect and establish new relationships within the Fintech and Funding ecosystems.

We are currently seeking a strategic and collaborative Client Intake Manager to lead the daily operations of the firm's Client Intake Department, ensuring the timely and accurate processing of new ...

Client Partner

Charleston, WV · Remote

$120K - $160K/yr

Experience as a Workday Engagement Manager/Project Manager or Account Manager (Preferred ... Manage client escalations and determine appropriate response or action * Attend and participate in ...

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Client Manager information

See West Virginia salary details

$25.5K

$51.2K

$82.8K

How much do client manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for client manager in West Virginia is $51,174.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $60,400.00 per year, depending on experience, location, and employer.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications, such as Certified Client Management Professional (CCMP), can also enhance prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.

What is the role of a client manager?

A client manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction. They coordinate communication between clients and internal teams, often using CRM tools, and work to retain clients and identify opportunities for account growth.

What are the most commonly searched types of Client jobs in West Virginia?

The most popular types of Client jobs in West Virginia are:

What cities in West Virginia are hiring for Client Manager jobs?

Cities in West Virginia with the most Client Manager job openings:

Infographic showing various Client Manager job openings in West Virginia as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $51,174 per year, or $24.6 per hour.

Client Relationship Manager - Health (Remote)

Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

As Client Relationship Manager at Experian Health, you will partner with the Regional Sales Director and internal teams to build strong client relationships, ensure satisfaction, and drive account growth. You'll lead the ongoing success of your clients by overseeing product performance, monitoring account health, and identifying expansion opportunities. You'll report to the Senior Director of Client Services.

You will:

  • Manage daytoday client relationships, support issue resolution, align on goals, and deliver product enhancements.
  • Lead Client Business Reviews with Sales, highlight return on investment, document action items, and outline future strategies.
  • Conduct periodic Workflow Assessments, including planning sessions, user shadowing, recommendations, documentation, and leadership presentations.
  • Guide clients as they transition from implementation to ongoing account management.
  • Partner with Support, Product, and Development to resolve service tickets and ensure a smooth client experience.
  • Promote use of the Customer Community for support cases, product updates, knowledge resources, and training.
  • Collaborate with Customer Success to address product issues and performance concerns.
  • Support contract renewals and contribute to revenue retention and attritionavoidance strategies.
  • Identify crosssell, upsell, and expansion opportunities with the Regional Sales Director.
  • Monitor product usage to ensure expected return on investment and alignment with client goals.
  • Provide bestpractice recommendations and configuration guidance to improve client outcomes.
  • Gather and support NPS survey participation and use feedback to inform improvements.
  • Maintain client documentation and account insights in Salesforce.
  • Meet all performance metrics and KPIs for assigned accounts.
Qualifications
  • Bachelor's degree or equivalent experience
  • 4+ years experience in the healthcare IT industry
  • Provider-based background recommended
  • Proficient in Salesforce Conceptual understanding and some use of GenAI, CoPilot, or GPT functionality
  • Understanding of the Healthcare Revenue Cycle
  • Team player, able to collaborate across groups and learn from others - specifically sales, marketing, product, support and implementation
  • Flexible in working with changing needs of organizations
  • High degree of polish appropriate for meeting with clients
  • Travel up to 25-30% required
Additional Information

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
  • Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

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