As a Client Experience & Post-Production Specialist, you will play a critical role at the ... Confidently manage sensitive situations (delays, dissatisfaction, unclear feedback). 2. Production ...
As a Client Experience & Post-Production Specialist, you will play a critical role at the ... Confidently manage sensitive situations (delays, dissatisfaction, unclear feedback). 2. Production ...
As a member and client experience advisory agent at Caisse Desjardins du Haut-Richelieu, you help ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins du Haut-Richelieu, you help ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins de la Chaudiere, you help ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins de la Chaudiere, you help ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
... a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. #LI-Onsite What you bring to the table
... a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. #LI-Onsite What you bring to the table
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. #LI-Onsite What you bring to the table
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. #LI-Onsite What you bring to the table
As a member and client experience advisory agent, you help give members and clients a better ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules What we offer* * Competitive salary and ...
... a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
... a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
The work mode arrangement for the position is full-time on site As a member and client experience ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
The work mode arrangement for the position is full-time on site As a member and client experience ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins de l'Envolee, you help give ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins de l'Envolee, you help give ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins de l'Envolee, you help give ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins de l'Envolee, you help give ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules What we offer* * Competitive salary and ...
The work mode arrangement for the position is full-time on site As a member and client experience ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
The work mode arrangement for the position is full-time on site As a member and client experience ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
The work mode arrangement for the position is full-time on site As a member and client experience ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
The work mode arrangement for the position is full-time on site As a member and client experience ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
... a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What you bring to the table * High school ...
... a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What you bring to the table * High school ...
As a member and client experience advisory agent at Caisse Desjardins Charles-LeMoyne, you help ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent at Caisse Desjardins Charles-LeMoyne, you help ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Uphold compliance, security and risk management standards. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
As a member and client experience advisory agent, you help give members and clients a better ... Adhere to compliance, security and risk management rules. What we offer* * Competitive salary and ...
Client Experience Manager information
See Quebec salary details
$24K - $29K
3% of jobs
$29K - $34K
13% of jobs
$36.5K is the 25th percentile. Wages below this are outliers.
$34K - $39K
19% of jobs
The median wage is $43.7K / yr.
$39K - $44K
17% of jobs
$44K - $49K
13% of jobs
$52.7K is the 75th percentile. Wages above this are outliers.
$49K - $54K
16% of jobs
$54K - $59K
7% of jobs
$59K - $64K
7% of jobs
$64K - $69K
2% of jobs
$69K - $74K
2% of jobs
$74K - $79K
2% of jobs
$24K
$48.6K
$79K
How much do client experience manager jobs pay per year?
As of Jul 15, 2026, the average yearly pay for client experience manager in Quebec is $48,566.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $56,000.00 per year, depending on experience, location, and employer.
How much does a customer experience manager earn?
A Customer Experience Manager typically earns between $60,000 and $100,000 annually, depending on experience, location, and industry. Salaries can vary based on company size and the complexity of customer interactions managed.
What is the highest paying job in customer service?
The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.
How to become a CX manager?
To become a Client Experience Manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or account management. Developing skills in communication, problem-solving, and data analysis is essential, and certifications in customer experience or project management can enhance prospects. Gaining experience in managing client relationships and understanding customer feedback processes is also important.
What does a client experience manager do?
A client experience manager oversees the interactions between a company and its clients to ensure satisfaction and loyalty. They analyze feedback, coordinate with teams to improve service quality, and implement strategies to enhance the overall client experience, often using customer relationship management (CRM) tools. Strong communication, problem-solving skills, and a focus on customer needs are essential in this role.
What is the difference between Client Experience Manager vs Customer Service Manager?
| Aspect | Client Experience Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Enhancing overall client experience and satisfaction | Managing customer support and service operations |
| Work Environment | Strategic roles, often cross-departmental | Operational, frontline customer support teams |
| Required Credentials | Relevant experience in customer relations, marketing, or sales | Customer service experience, leadership skills |
| Industry Usage | Used across industries focusing on client retention | Common in retail, hospitality, and service sectors |
The Client Experience Manager focuses on strategic initiatives to improve the overall client journey, while the Customer Service Manager oversees daily support operations. Both roles require customer relations skills but differ in scope and responsibilities.
How does a Client Experience Manager typically collaborate with other departments to enhance customer satisfaction?
Client Experience Managers frequently partner with teams such as sales, product development, and customer support to identify pain points and streamline the client journey. They facilitate cross-functional meetings, gather and analyze client feedback, and work with internal stakeholders to implement improvements. This collaborative approach ensures that the client’s voice is represented in company decisions and that solutions are delivered efficiently, ultimately strengthening long-term client relationships.
What are the key skills and qualifications needed to thrive as a Client Experience Manager, and why are they important?
To thrive as a Client Experience Manager, you need a solid understanding of customer service principles, project management, and client relationship building, often supported by a degree in business or a related field. Familiarity with CRM software, customer feedback tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills enable you to proactively address client needs and foster loyalty. These competencies drive customer satisfaction, retention, and the overall success of the organization.
What Does a Client Experience Manager Do?
A client experience manager develops processes for each step of the customer lifecycle. Their responsibilities are to build relationships with clients and seek feedback in order to improve the overall client experience on behalf of a company or brand. A client experience manager also oversees the client experience (CX) team, making sure that each team member is efficient and effective in the resolution of customer issues. The qualifications you need include a bachelor’s degree in a relevant field as well as experience.
More about Client Experience Manager jobs
What are the most commonly searched types of Client Experience jobs in Quebec? The most popular types of Client Experience jobs in Quebec are:
What are popular job titles related to Client Experience Manager jobs in Quebec? For Client Experience Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Client Experience Manager jobs in Quebec look for? The top searched job categories for Client Experience Manager jobs in Quebec are:
What cities in Quebec are hiring for Client Experience Manager jobs? Cities in Quebec with the most Client Experience Manager job openings:
Full-time
Re-posted 3 days ago
Job description
Nuovo Artistic Studios is the premier destination for all things self-love. A by-women company and one of the largest artistic photography companies in North America, Nuovo is on a mission to empower individuals by fostering confidence and self-expression while celebrating intimacy and individuality.
As a Client Experience & Post-Production Specialist, you will play a critical role at the intersection of client care and image retouching. You will own the resolution of post-shoot client requests end-to-end, from understanding client feedback to delivering refined and high-quality final images.
By combining strong communication skills with photography and retouching expertise, you will ensure a seamless, fast, and personalized experience, eliminating friction between teams and elevating overall client satisfaction.
This is an excellent opportunity for someone who thrives in a fast-paced, creative environment and takes pride in delivering a high-touch, solution-oriented, and detail-driven client experience.
What You'll Do:
1. Client Experience & Communication
- Act as the primary point of contact for post-shoot client interactions (email, calls, follow-ups), ensuring high-touch, elevated, and empathetic tone, aligned with Nuovo standards.
- Deliver a consultative and premium experience, not just transactional support, by setting clear expectations around timelines, revisions, and next steps.
- Support clients in selecting their images by providing confident recommendations when they might be unsure or overwhelmed and proactively follow-up on stalled selections to keep files moving.
- Own and resolve client feedback related to final images by advising on minor requests (skin, blemishes, color, lighting, refinements) and guiding them on what is feasible, leveraging your strong eye and understanding of photography and retouching, including the language and technicalities required to provide the best possible solution.
- Confidently manage sensitive situations (delays, dissatisfaction, unclear feedback).
2. Production Coordination & Workflow Management
- Coordinate complex or advanced retouching requests with the Retouching and Design team when necessary by translating requests into clear, structured instructions.
- Coordinate efficiently the production, editing, manufacturing, and delivery of client orders between all involved parties.
3. Performance management and continuous improvement
- Monitor client database and performance through KPIs (response time, resolution rate, client satisfaction).
- Identify recurring feedback and contribute to improving internal processes, workflows, and the overall client experience.
- Maintain accurate documentation of client interactions, retouching adjustments, and resolutions.
Requirements
About You:Â
- Degree or diploma in Art, Photography, Communication, Hospitality or a related field, with a strong foundation in image editing and visual aesthetics.
- Strong experience (2+ years) in client service, customer experience, or client-facing roles.
- Hands-on experience (1+ year)Â in photography, retouching or editing.
- Strong eye for detail, consistency, and visual quality, with the ability to deliver polished images aligned with brand standards.
- Excellent communication and interpersonal skills, with the ability to understand client needs and respond with empathy and professionalism.
- Solution-oriented mindset, with the ability to balance client expectations and business objectives.
- Highly organized and able to manage multiple requests and deadlines in a fast-paced environment.
- Comfortable handling feedback and making iterative adjustments based on client input.
- Proficient with digital tools and platforms (Photoshop, Lightroom, Bridge, Google Workspace, CRM/ticketing tools such as Front or similar).
- Eager to learn, and adaptable to change and stepping into new challenges.
- Fluent in English; French and/or Spanish is an asset.
Benefits
What We Offer:
- Inspiring Work Environment: Immerse yourself in a creative, collaborative studio where artistry and empowerment converge.
- Growth Opportunities: Be part of a fast-growing company committed to nurturing talent and fostering career development.
- Recognition and Support: A team that values your contributions and celebrates your success.
- Exclusive Perks: Access to Nuovo's services and products, ensuring you, too, can experience the power of portraiture. We also provide you with a 50% Family & Friends discount.
Nuovo Artistic Studios is not just a photography studio; it's a movement designed to uplift, empower, and transform. Our mission is to provide every guest with a luxury experience that inspires confidence and celebrates individuality. With studios across North America, we are redefining the art of modern portraiture, one empowered story at a time.
This is your opportunity to join a team dedicated to excellence and artistry. Become part of the Nuovo legacy and make an impact, one unforgettable moment at a time.
This is your moment. Apply today!