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Client Services Manager Jobs in Quebec (NOW HIRING)

Computer Share

Manager, Client Services

Montreal, QC · Hybrid

Manager Client Services Location: Montreal (Quebec), Canada (Hybrid) In this position, you'll be based in the Montreal office for a minimum of three days a week, with the flexibility to work from ...

IMP Group

Manager Client Experience

Dorval, QC

Summary As Manager Client Experience, you will be responsible for overseeing and enhancing the ... Establish proper Prestige Service Standards per Occupation for all employees that may have various ...

Td

PIA Client Service Associate

Montreal, QC

CA$56/hr

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth ... services, and identify referral opportunities * Accept/create leads and ensure correct referral ...

Td

PIA Client Service Associate

Brossard, QC · On-site

CA$56/hr

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth ... services, and identify referral opportunities * Accept/create leads and ensure correct referral ...

Eldorado Gold Québec

Le ou la superviseur · e services surface, est responsable de la supervision et la coordination des activités de surface et des différents projets de construction en surface pour le secteur du ...

Administration régionale Kativik (ARK)

Le Service juridique, sociojudiciaire et de la gestion municipale de l'ARK est à la recherche d'une candidate ou d'un candidat pour occuper un poste à Kuujjuaq à titre de : Directrice adjointe ou ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Quebec

Client Services Manager information

See Quebec salary details

$24K

$56.5K

$101K

How much do client services manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for client services manager in Quebec is $56,455.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Quebec? The most popular types of Client Services jobs in Quebec are:
What are popular job titles related to Client Services Manager jobs in Quebec? For Client Services Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Quebec look for? The top searched job categories for Client Services Manager jobs in Quebec are:
What cities in Quebec are hiring for Client Services Manager jobs? Cities in Quebec with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $56,455 per year, or $27.1 per hour.

Manager, Client Services

Computer Share

Montreal, QC • Hybrid

Full-time

Re-posted 10 days ago

Job description

Manager Client Services

Location: Montreal (Quebec), Canada (Hybrid)

In this position, you'll be based in the Montreal office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Your working hours will be 37.5 hours a week, Monday to Friday with working hours typically from 9 am to 5 pm. Find out more about our culture of flexible working at computershare.com/flex.

We give you a world of potential 

Computershare Investor Services is the division within Computershare responsible for providing Transfer Agent & Registrar Services to clients. 

A role you will love

The Manager role provides leadership and support to a team of Relationship Managers and Associate Relationship Managers with responsibility for managing team performance in delivery of services to client portfolios, within the operational requirements of the business.

Reporting to the General Manager, Issuer Services, the Manager role is expected to work collaboratively across business units throughout the organization to support the team in delivery of registry product and service solutions to clients.=

Other key duties and responsibilities are as follows:

  • Provide leadership and guidance to the client management team (Relationship Managers and Associate Relationship Managers), ensuring service levels are consistently met and strong client satisfaction is maintained. 
  • Drive a high-performance team culture by fostering collaboration, accountability, ethical behavior, and continuous development through coaching, performance reviews, and talent hiring. 
  • Own and deliver on financial objectives for the account portfolio, including revenue growth, profitability, client retention, and effective management of accounts receivable. 
  • Act as the escalation point for client issues, ensuring concerns are resolved in a timely and effective manner while minimizing risk to the organization. 
  • Build strong relationships across internal business units and with external stakeholders, while representing the organization in industry events and contributing to strategic initiatives and projects.

What will you bring to the role?

Strong Functional Expertise:
A broad knowledge base across technical, industry, product, and client domains, with proven experience in a corporate client-facing role. Ability to quickly build expertise through training, collaboration, and leadership guidance.

Business Acumen:
Solid understanding of how cross-functional teams collaborate to achieve organizational goals, along with in-depth knowledge of products and services to support client relationship growth and retention.

Leadership Capability:
Demonstrated ability to lead and develop team members while fostering strong internal and external relationships. Experience contributing to client-driven initiatives and continuous improvement projects.

Analytical Problem-Solving:
Strong attention to detail with the ability to evaluate complex situations and apply sound judgment to identify and implement effective solutions aligned with business policies and procedures.

Client Impact Focus:
A commitment to delivering high-quality service that positively impacts client relationships and strengthens the organization's reputation within the industry.

Excellent Interpersonal Skills:
Ability to communicate clearly and effectively - [MD1] both verbally and in writing - across a range of audiences. Skilled in handling sensitive situations with tact and professionalism, while managing both simple and complex client interactions.

Qualifications and Experience:

  • Bachelor's degree (or equivalent experience) with 5+ years managing corporate client portfolios (preferably in financial, securities, insurance, or legal industries)
  • Strong relationship-building and stakeholder management skills
  • Bilingual proficiency in English and French
  • Prior team management experience in a collaborative environment (preferred)

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit computershare.com/CanadaBenefits for details.

And more. Ours is a welcoming and close-knit community, with

experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

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