Client Development Director Jobs in Santa Rosa, CA

Located in one of the most beautiful regions in the United States, St. Helena Hospital was founded in 1878 and has a rich history of innovative medical care. We are comprised of a 151-bed hospital, emergency department and medical offices with centers of excellence in specialty care, including Adventist Heart and Vascular Institute, Coon Joint Replacement Institute, Martin-O'Neil Cancer Center and Behavioral Health units. In the heart of Napa Valley, St. Helena is a charming place, and the quality of life is unsurpassed with outdoor adventure, rejuvenation at luxurious spas, popular restaurants, as well as perfect weekend getaways to San Francisco or the coast.

Provides leadership and services in the hospital and local community that address the needs of the patients, families, staff, physicians and co-workers in a safe, caring and professional manner. Performs responsibilities within the guidelines of the Nursing Structure Standards, Hospital/Nursing policies, state regulatory and accrediting requirements and standards of competent performance. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment. Responsible for the administrative direction and management of the patient care areas. Lead with an operational focus, setting strategy, objectives, and policies.

Education and Work Experience:

• Bachelor’s Degree in nursing, business, or other healthcare related field or equivalent combination of education/related experience: Required
• Master's Degree: Preferred
• Ten years' relevant experience: Preferred
• Five years' leadership experience: Preferred
• Four years' experience of acute care nursing in hospital setting: Preferred

Licenses/Certifications:

• Registered Nurse (RN) licensure in the state of practice: Required
• National specialty certification in area of expertise or in nursing administration: Preferred
• Cardiopulmonary Resuscitation (CPR) certificationorBasic Life Support (BLS) certification from approved vendor per AH policy: Preferred

• Creates and drives a culture and environment of superior quality and patient safety, while maintaining regulatory compliance at the highest standards. Works closely with medical directors and appropriate medical staff to establish clinical standards, discuss Hospital patient care performance problems and needs, and to establish the overall direction for services. Assures that the patient care units maintain compliance with all applicable regulatory and other standards on a regular basis.
• Assesses unit business strategies on a regular basis and develops new and creative programs and service that are in response to documented market demands. Ensures financial viability and stewardship through revenue enhancement and cost management systems. Keeps staff productivity at the requested level. Negotiates managed care contracts. Seeks out new clinical and/or non-clinical business opportunities that are consistent with the overall Hospital strategic goals.
• Continually supervises the quality and effectiveness of patient care delivered by assigned employees in the patient care units in consultation with other members of the management and exerts influence and gives direction to employees for patient teaching and other activities as needed. Evaluates overall patient care and related activities to ensure consistency with hospital strategies and objectives. Delivers extraordinary service and customer experience at all times, and motivates staff to also achieve maximal patient or client satisfaction.
• Establishes staffing ratios within allotted nursing hours. Maintains and meets expectations on time for all competencies, license, certifications and education requirement. Manages patient care and related staff by participating in the recruiting, interviewing, hiring, training, promoting, and discharging staff as needed or directed, and conducting annual employee performance evaluations.
• Creates engaging workplaces and program strategies that meet the future healthcare needs of the community using new and modernized technology. Empowers and encourages others to contribute creative and innovative approaches to achieve continuous improvement. Promotes effective safety and infection control practices among employees and in the environment, keeping updated on safety and procedures, etc.
• Performs other job-related duties as assigned.

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God\'s love by inspiring health, wholeness and hope.