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Claims Trainee Jobs in Raleigh, NC (NOW HIRING)

Erie Insurance

Inside Claims Representative I

Raleigh, NC · On-site +1

$44K - $71K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Remote Salary Range: $44,936.00 - $71,781.00 * salary range is for this level and may vary based on actual level of role hired ...

Erie Insurance

Inside Claims Representative I

Raleigh, NC · On-site

$44K - $71K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Remote Salary Range: $44,936.00 - $71,781.00 * salary range is for this level and may vary based on actual level of role hired ...

IFG Companies

Claim Assistant

Chapel Hill, NC · On-site

$50K - $52K/yr

The role of a CA is to assist in the claims process, which can include tasks such as data entry, document management, and customer service. This individual is responsible for providing support to and ...

Builders Mutual

Workers Compensation Adjuster II

Raleigh, NC · On-site

$64K - $83K/yr

Your WORK as a WC Claims Adjuster will make a difference as you: * Handle all aspects of investigation and settlement of assigned claims to include interviewing insureds, claimants, witnesses, and ...

Circle K

Bodily Injury Claims Adjuster

Raleigh, NC

$48K - $62K/yr

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be ...

Allstate

Auto Field Adjuster I, II, or Sr.

Raleigh, NC

$37.98 - $52.84/hr

This role primarily handles collisionrelated claims and requires someone who can work independently while maintaining strong organizational and documentation skills. This is a fieldbased position ...

Allstate

Auto Field Adjuster I, II, or Sr.

Cary, NC

$37.98 - $52.84/hr

This role primarily handles collisionrelated claims and requires someone who can work independently while maintaining strong organizational and documentation skills. This is a fieldbased position ...

Allstate

Auto Field Adjuster I, II, or Sr.

Durham, NC

$37.98 - $52.84/hr

This role primarily handles collisionrelated claims and requires someone who can work independently while maintaining strong organizational and documentation skills. This is a fieldbased position ...

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All JobsClaims JobsClaims Trainee JobsClaims Trainee Jobs in Raleigh, NC

Claims Trainee information

See Raleigh, NC salary details

$25.9K

$29.1K

$31.3K

How much do claims trainee jobs pay per year?

As of Jul 20, 2026, the average yearly pay for claims trainee in Raleigh, NC is $29,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,700.00 and $30,400.00 per year, depending on experience, location, and employer.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

What are Claims Trainees?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a Claims Trainee, and why are they important?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a Claims Trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.
What are the most commonly searched types of Claims jobs in Raleigh, NC? The most popular types of Claims jobs in Raleigh, NC are:
What are popular job titles related to Claims Trainee jobs in Raleigh, NC? For Claims Trainee jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Claims Trainee jobs in Raleigh, NC look for? The top searched job categories for Claims Trainee jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claims Trainee jobs? Cities near Raleigh, NC with the most Claims Trainee job openings:
Claims Trainee jobs near you
Inside Claims Representative I

Inside Claims Representative I

Erie Insurance

Raleigh, NC • On-site, Remote

$44K - $71K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

54th of 281 rated insurance

Job description

Division or Field Office:

Casualty Claims Division

Department of Position: Zones Dept 

Work from:

Remote Salary Range:

$44,936.00 - $71,781.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Under close supervision, handles liability and property claims within designated authority. Resolves coverage and/or liability issues in accordance with applicable state insurance laws, regulations, and procedures.

Candidates in proximity to Raleigh Branch office are preferred and will work from home.
Weekday evening shifts and/or Saturday shifts will be required based on business and service level needs.
The selected candidate will be required to obtain appropriate licensing within 45 days.
All Employees that work remotely must have access to internet service bandwidth speeds that meet ERIE's requirement of 50 mbps download and 10 mbps upload.

Duties and Responsibilities
  • Investigates and adjudicates claims within designated authority, ensuring compliance with appropriate statutory laws. Verifies coverage, establishes and maintains reserves, secures recorded statements, drafts and processes correspondence, reports and records. Obtains additional information as required to determine liability.  Documents claim files and facilitates processing of claims in collaboration with other departments. Assigns outside experts when necessary to assist in investigation and in support of potential recovery.
  • Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
  • Evaluates and negotiates claims, recognizes subrogation opportunities, and initiates action. Sets up and/or issues payment using ERIE's approved payment methods for settlement; or declines payment within designated authority.
  • Responds to inquiries from Policyholders, Agents, insurance carriers, claimants, assigned experts and others.
  • Learns and maintains knowledge of liability laws for each state. Learns and maintains knowledge of motor vehicle codes. 
  • Learns and maintains knowledge of no fault/medical management/FPB laws for each state, including recognition of bodily injury claims.
  • With supervisor guidance, responds to intercompany arbitration applications. Files contentions and supporting documents on behalf of the insured/driver.
  • Conducts research, attends industry-related training programs and other training sessions to stay current on policy changes, interpretation, or new legislation.
  • Provides support for property claims during periods of heavy volume.


The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear.

Capabilities
  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Instills Trust
  • Decision Quality
  • Values Diversity
  • Nimble Learning
  • Customer Focus
  • Optimizes Work Processes (IC)
  • Ensures Accountability
  • Detail Orientation
  • Information Management Skills
  • Job-Specific Knowledge
Qualifications

Minimum Educational and Experience Requirements 

  • High school diploma or GED and two years of related claims handling or customer service experience, or equivalent educational experience required.  
  • Bachelor's or Associate's degree preferred.


Designations and/or Licenses 

  • Successful completion of Introduction to Insurance (INTRO) and Introduction to Claims (AIC 30) preferred.
  • Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants. 
Physical Requirements
  • Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)
  • Climbing/accessing heights; Rarely
  • Ability to move over 50 lbs using lifting aide equipment; Rarely
  • Driving; Never
  • Lifting/Moving 0-20 lbs; Rarely
  • Lifting/Moving 20-50 lbs; Rarely
  • Pushing/Pulling/moving objects, equipment with wheels; Rarely

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