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Claims Director Jobs (NOW HIRING)

Join us as a Complex Claims Director - TPA Oversight to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in ...

Position Overview Openly is seeking a visionary Claims Director to design, implement, and lead our new Auto Casualty Claims Team. Your mission will be to redefine the handling of complex casualty ...

Join us as a Complex Claims Director - TPA Oversight to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in ...

Complex Claims Director, Severity

Boston, MA ยท Hybrid

$112K - $140K/yr

Join us as a Complex Director in Excess Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in ...

The Technical Director plays a key role within the Claims organization and is tasked with providing technical expertise in assisting and overseeing Hiscox's larger and more complex claims within the ...

Join us as a Complex Director in Excess Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in ...

The Technical Director plays a key role within the Claims organization and is tasked with providing technical expertise in assisting and overseeing Hiscox's larger and more complex claims within the ...

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The position may be structured as Senior Claims Director, Head of Professional Lines Claims, or Chief Claims Officer, depending on the candidate's experience and fit. About the Role The successful ...

The Technical Director plays a key role within the Claims organization and is tasked with providing technical expertise in assisting and overseeing Hiscox's larger and more complex claims within the ...

Complex Claims Director, Severity

New York, NY ยท Hybrid

$112K - $140K/yr

Join us as a Complex Director in Excess Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in ...

Complex Claims Director, Severity

Chicago, IL ยท Hybrid

$112K - $140K/yr

Join us as a Complex Director in Excess Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in ...

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Claims Director information

See salary details

$83.5K

$126.9K

$178K

How much do claims director jobs pay per year?

As of Jul 24, 2026, the average yearly pay for claims director in the United States is $126,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,500.00 and $141,000.00 per year, depending on experience, location, and employer.

How does a Claims Director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.

What are the key skills and qualifications needed to thrive as a Claims Director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

What Does a Claims Director Do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What are Claims Directors?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.
What cities are hiring for Claims Director jobs? Cities with the most Claims Director job openings:
What are the most commonly searched types of Claims jobs? The most popular types of Claims jobs are:
Who are the top companies hiring for Claims Director jobs? The top employers for Claims Director jobs are:
What states have the most Claims Director jobs? States with the most job openings for Claims Director jobs include:
Infographic showing various Claims Director job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $126,879 per year, or $61 per hour.
Complex Claims Director, Financial Institutions/D&O

Complex Claims Director, Financial Institutions/D&O

Berkshire Hathaway Specialty Insurance

Manhattan, NY โ€ข On-site

$140 - $160/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Complex Claims Director, Financial Institutions / D&O

Atlanta, GA, US

Salary: $140,000.00 to $160,000.00 annually

Who are we?
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathawayโ€™s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized.

BHSI has an exciting opportunity for a Complex Claims Director in our New York City, Atlanta, or Chicago offices. The Complex Claims Director will independently handle a diverse pending of high-severity claims underwritten out of the Financial Institutions and Commercial (i.e., Public Company) teams, focusing mainly on Financial Institutions, Errors & Omissions, Directors & Officers, and Fiduciary. This role will have a high level of interaction with internal customers (senior management, underwriters, and actuaries) as well as external customers (brokers, insureds, and defense counsel).

Duties & Responsibilities:
  • Independently evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
  • Attend mediations of complex claims on behalf of the company and effectively negotiate settlements.
  • Provide outstanding customer service to, and seamlessly work with, the insured, broker, and underwriters in the handling and adjudication of claims.
  • Analyze and draft coverage letters as appropriate and communicate coverage positions effectively both verbally and in writing.
  • Draft reports, set reserves within the authority, or make claim recommendations concerning reserve changes.
  • Travel to conferences, mediations, and client meetings as necessary.
Qualifications, Skills and Experience:
  • JD required.
  • Typically 5-7+ years of relevant claims or legal experience.
  • Excellent interpersonal communications and negotiation skills.
  • Ability to thrive in a highly collaborative team environment.
BHSI Offers:
  • A competitive package and exciting growth opportunities for career-oriented teammates.
  • A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.
  • Benefits that support your life and well-being, which include:
    • Comprehensive Health, Dental and Vision benefits
    • Disability Insurance (both short-term and long-term)
    • Life Insurance (for you and your family)
    • Accidental Death & Dismemberment Insurance (for you and your family)
    • Flexible Spending Accounts
    • Health Reimbursement Account
    • Employee Assistance Program
    • Retirement Savings 401(k) Plan with Company Match
    • Generous holiday and Paid Time Off
    • Tuition Reimbursement

The base salary range for this position is $140,000 to $160,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates โ€“ both their capabilities and character โ€“ as demonstrated by our amazing culture.

NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.

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