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Claims Assistant Jobs in Spring, TX (NOW HIRING)

CARS Protection Plus Inc

Claims Adjuster II

Houston, TX · On-site

Summary As a Claims VSC Adjuster II, you will play a key role in our operations by adjudicating multicomponent, moderately complex claims. This position is ideal for someone with a strong background ...

Orion180

Field Claims Adjuster

Houston, TX · On-site

CITON Claims Solutions, LLC is a premier provider of claim management and administration services for insurance companies, specializing in efficient and innovative solutions tailored to meet each ...

City of Houston

CLAIMS & SUBROGATION ATTORNEY

Houston, TX · On-site

$94K - $128K/yr

ASSISTANT CITY ATTORNEY I TO SENIOR ASSISTANT CITY ATTORNEY II DIVISION: CLAIMS & SUBROGATION SECTION REPORTING LOCATION: 900 BAGBY WORKDAYS & HOURS: MONDAY - FRIDAY 9:00AM - 6:00PM* *Subject to ...

Iatinsurancegroup

Claims Major Case Director

Houston, TX · On-site +1

$92K - $130K/yr

This role is a true complex claims handling role that is tasked with managing those claims that are ... All Time Limit Demands to be escalated to management. * Assist Sr. Claim specialists with analysis ...

Next Insurance

Express Claims Advocate

Houston, TX · On-site +1

$55K - $72K/yr

We are looking for a motivated Express Claims Advocate with a focus on Commercial General Liability handling lower complexity, fast resolving claims. You will join a team of experienced claims ...

Cna

Complex Claim Director - Mass Tort Unit

Houston, TX · On-site

At CNA, we strive to create a culture in which people know they matter and are part of something ... Leads a team of Claims Consultants and Consulting Directors that are responsible for the handling ...

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Claims Assistant information

See Spring, TX salary details

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How much do claims assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for claims assistant in Spring, TX is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.34 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

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For Claims Assistant jobs in Spring, TX, the most frequently searched job titles are:

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Cities near Spring, TX with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,962 per year, or $18.7 per hour.

Claims Adjuster II

CARS Protection Plus Inc

Houston, TX • On-site

Full-time

Re-posted 3 days ago

Job description

Job Description Summary  

As a Claims VSC Adjuster II, you will play a key role in our operations by adjudicating multicomponent, moderately complex claims. This position is ideal for someone with a strong background in automotive parts and a keen understanding of vehicle service contracts. Your primary responsibility will be to evaluate claims, verify service contract coverage, and ensure timely and accurate claim resolution. This position is responsible for high-quality customer service both internally and externally. 

Key Responsibilities  

Evaluate and process automotive claims in accordance with company guidelines. 

Communicate effectively with service providers and customers to gather necessary claim information. 

Utilize automotive parts knowledge to verify and approve the necessity and cost of repairs. 

Maintain accurate records of all claims and interactions in the claims management system. 

Provide exceptional customer service and support to all stakeholders. 

Answer incoming claim calls within a 30 second average or less. 

Effectively manage timely opening, handling, and accurate completion of all claims.  

Effectively utilize all tools, technologies and reference material leading to accurate claim decisions. 

Verify the best pricing for parts and labor times while avoiding unnecessary labor overlap. 

Maintain a proactive approach with the handling of your workload, especially during peak volume situations. 

Participate in ongoing training to enhance expertise in automotive systems and parts. 

Qualifications 

High school diploma or equivalent; further education or certification in automotive services is a plus. 

Proven experience working in an auto parts store or similar role with substantial knowledge of automotive parts. 

Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. 

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management. 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence. 

Understand and execute instructions furnished in written, oral, or diagram form. 

Use Microsoft software effectively (Word, Excel required). 

Strong organizational skills.