Remote Insurance Claims Assistant Jobs in Spring, TX

Position Summary

The Administrative Assistant provides comprehensive administrative and clerical support to the Claims team, with a focus on professional liability lines including Healthcare, Errors & Omissions (E&O), Directors & Officers (D&O), Cyber, and Employment Practices Liability (EPL). This role plays a critical part in ensuring accurate claim documentation, timely reporting, and effective coordination among internal stakeholders, insureds, clients, brokers, legal counsel, and third-party vendors.

Location: This role is eligible for fully remote work.

Key Responsibilities:

• Provide day-to-day administrative support to claims professionals and executive leadership
• Receive and process incoming Notices of Loss, including First Reports, Supplemental Reports, and Closing Notices
• Track administrative activities, follow-ups, and deadlines to ensure timely task completion
• Complete and assist with claim system entries and updates
• Assist with maintaining organized and accurate electronic claim files
• Prepare, coordinate, and assist with written and verbal communications to insureds, clients, brokers, attorneys, and third-party vendors at the direction of claims professionals
• Assist with payment processing for indemnity and expense transactions, including invoice tracking
• Prepare claim-related reports, loss summaries, loss runs, and bordereaux as requested
• Ensure adherence to internal claims guidelines, procedures, and documentation standards

Required:

• High school diploma and 2 years related experience required
• Working knowledge of Microsoft Windows applications and Microsoft Office

Preferred:

• 3–5 years of administrative experience, preferably within insurance or claims
• Prior exposure to professional liability claims terminology strongly preferred
• Strong organizational skills with exceptional attention to detail
• Demonstrated ability to handle sensitive and confidential information
• Effective written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with claims management systems
• General understanding of claims workflows, including indemnity vs. ALAE tracking
• Proven ability to meet deadlines in a high-volume, time-sensitive environment
• Strong follow-up skills and commitment to thorough documentation

Work Environment:

• Remote role with an insurance carrier, MGA, or TPA
• Fast-paced claims environment with regulatory and reporting considerations

#LI-DF1 #LI-REMOTE 

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Required:

• High school diploma and 2 years related experience required
• Working knowledge of Microsoft Windows applications and Microsoft Office

Preferred:

• 3–5 years of administrative experience, preferably within insurance or claims
• Prior exposure to professional liability claims terminology strongly preferred
• Strong organizational skills with exceptional attention to detail
• Demonstrated ability to handle sensitive and confidential information
• Effective written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with claims management systems
• General understanding of claims workflows, including indemnity vs. ALAE tracking
• Proven ability to meet deadlines in a high-volume, time-sensitive environment
• Strong follow-up skills and commitment to thorough documentation

Work Environment:

• Remote role with an insurance carrier, MGA, or TPA
• Fast-paced claims environment with regulatory and reporting considerations

#LI-DF1 #LI-REMOTE