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Claims Associate Jobs in Spring, TX (NOW HIRING)

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Complex Claims Manager QIMA USA

Houston, TX · Hybrid

$168K - $277K/yr

Employee Complex Claims Manager QIMA USA * Location: USA -New Orleans, LA; Houston, TX; Miami ... Associate of Chartered Insurance Institute Compensation Package : The salary range for this role is ...

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How much do claims associate jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for claims associate in Spring, TX is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.53 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Spring, TX? The most popular types of Claims jobs in Spring, TX are:
What are popular job titles related to Claims Associate jobs in Spring, TX? For Claims Associate jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Spring, TX look for? The top searched job categories for Claims Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Claims Associate jobs? Cities near Spring, TX with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Spring, TX as of May 2026, with employment types broken down into 44% Full Time, 52% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,847 per year, or $18.7 per hour.
Senior Workers' Compensation Claims Advocate

Senior Workers' Compensation Claims Advocate

American Global

The Woodlands, TX

$59K - $76K/yr

Full-time

Retirement

Posted 11 days ago

Job description

About the Role

American Global has an exciting and growing opportunity to join our team as a Senior Workers' Comp Claims Advocate. This is a highly visible role working with clients, insurance carriers, and our internal team. We are looking to add a passionate, talented individual who will help our growing claims department deliver exceptional customer service to our clients.

KeyResponsibilitiesInclude:

  • Support claims team with day-to-day monitoring of claims activities of carriers and third-party administrators

  • Facilitate claim reviews with clients and/or insurance carriers when needed

  • Partner with client legal counsel on coverage, claims and strategy for settlement

  • Facilitate periodic claim reviews with clients and/or insurance carrier focusing on reserving practices,strategyand resolution

  • Analyze claim information for frequency and severity trends andassistclients in implementing risk-management processes and/or connecting them with resources to improve claim outcomes

  • Analyze new & existing losses, with focus on client claim advocacy, including investigation, reserving & litigation management. Developappropriate resolutionplans aimed at bringing claims to satisfactory conclusions based on findings.

  • Provide support and training to client insurance and field staff on claims process, investigations, labor law issues, and litigation matters including current case law relative to their claims

  • Assistin training of Claims Associates

  • Drive and execute the claims onboarding for new American Global accounts and document key discussion points

  • Compile and/or approve complete,accurateandtimelysubmissions and deliver to underwriters

  • Provide persuasive advocacy on all reservation of rights & denialsin order tomaximize available coverage

  • Cultivate local and regional relationships with claim trading partners to support company visibility and credibility in the construction insurance marketplace.

  • Maintain ongoing communication withinternal and externalpartners to ensure a high-level of customer service

  • Maintain insurance license & CE requirements

  • Additionalresponsibilities asrequired

Skills & ExperienceThatLeadto Success:

  • Minimum 7 to 12+ years of experience direct handling of Workers' Compensation claims at an insurance carrier, TPA or brokerage

  • Bachelor's Degree preferred or related work experience

  • Proficient understanding of risk transfer methods

  • Excellent written and verbal communication skills

  • TimeManagement/ Prioritization

  • Strong attention to detail

  • Demonstrated problem solving, communication and presentationskills

  • High levelof professionalism

  • Ability to embrace change and innovation as the industry evolves

  • Ability and willingness to work with technology and data

Additional/Preferred Qualifications:

  • Experience analyzing claims data for trends and client recommendations (RMIS, Origami, Tailwinds, EPIC)

  • Valid driver's license and reliable transportationrequired

  • Ability to travel asrequired

What You Can ExpectFromUs:

  • Comprehensive Benefits Package

  • Collaborativeand innovativeenvironment

  • Culture of continuous learning and professional development

  • Competitive salary package

  • 401k withabove-averageemployer matchofup to 5% of your salary

  • Leadership training and support

  • Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services)

  • Education and Student Loan Assistance


American Globalis proud to be an equal opportunity workplace.Weprovideequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities reasonable adjustments toparticipatein the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, emailinfo@americanglobal.com.
The salary range for this position (intended for U.S. applicants)will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

Who We Are

American Global is one of the largest privately held insurance and surety brokerage firmsin North American specializing in all aspects of construction risk management. We support contractors, owners, and developers, helping protect them from the risks and exposures specific to the construction industry.

We are a vibrant,values-driven community with a unique, collaborative culture that fuels our desire to excel. Together, our team is transforming the construction industry and revolutionizing the role of broker. As we continue our journey, we seek to find the right individuals, in the right locations, to expand and enrich our fast-growing team of talented professionals across 15 locations throughout the US and Canada, as well as Rome, Italy.

Are you ready to be a part of our story?

Apply