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Chat Customer Service Representative Jobs (NOW HIRING)

NeoWork

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative NeoWork is seeking a motivated and customer-oriented Customer ... Respond to customer inquiries promptly via phone, email, and chat. * Provide accurate information ...

TransCore

Customer Service Representative

$17 - $20/hr

The CSR is responsible for all telephone, e-mail, and chat account maintenance. The CSR determines the accuracy of account information, and ensures all required information is provided for security.

Innovativ Pharma

Customer Service Representative

Lakeland, FL · On-site

$14.25 - $19.25/hr

Respond to customer inquiries via phone, email, and chat in a timely and professional manner ... service representatives and sharing best practices. * Stay updated with product knowledge and ...

Community Veterinary Partners

CSR

Spring, TX · On-site

$13.50 - $18.50/hr

The Customer Service Representative (CSR) plays a pivotal role in ensuring customer satisfaction by ... Respond promptly and professionally to customer inquiries via phone, email, or chat. * Maintain ...

Rooted Talent Solutions

Customer service representative

$16.50 - $22.25/hr

Customer Service Representative (Remote, Independent Contractor) Company: Rooted Talent Solutions ... Provide professional and empathetic support to customers via phone, chat, or email * Follow client ...

TransCore

Customer Service Representative

Auburn, MA

$17 - $20/hr

The CSR is responsible for all telephone, e-mail, and chat account maintenance. The CSR determines the accuracy of account information, and ensures all required information is provided for security.

Rooted Talent Solutions

Customer service representative

$16.50 - $22.25/hr

Customer Service Representative (Remote, Independent Contractor) Company: Rooted Talent Solutions ... Provide professional and empathetic support to customers via phone, chat, or email * Follow client ...

CFS

Customer Service Representative

Uniontown, OH

$39K - $41K/yr

Respond to customer inquiries via phone, email, chat, or in person in a professional and timely ... Service Representative): * High school diploma or equivalent * Previous customer service or call ...

CFS

Customer Service Representative

Akron, OH

$39K - $41K/yr

Respond to customer inquiries via phone, email, chat, or in person in a professional and timely ... Service Representative): * High school diploma or equivalent * Previous customer service or call ...

TransCore

Customer Service Representative

Auburn, MA · On-site

$17 - $20/hr

The CSR is responsible for all telephone, e-mail, and chat account maintenance. The CSR determines the accuracy of account information, and ensures all required information is provided for security.

Rooted Talent Solutions

Customer service representative

$16.50 - $22.25/hr

Customer Service Representative (Remote, Independent Contractor) Company: Rooted Talent Solutions ... Provide professional and empathetic support to customers via phone, chat, or email * Follow client ...

ShipMonk

Customer Service Representative

Las Vegas, NV

$15.25 - $20.75/hr

Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis ... The Customer Service Representative will partner with our warehouse management and developers to ...

Ova Technologies

Customer service representative

$16.50 - $22.25/hr

# Customer Service Representative (CSR) - ## Position Overview We are seeking a dedicated and ... Experience with live chat platforms and messaging tools - Social Media : Familiarity with social ...

Mitratech

Customer Service Representative

$16.50 - $22.25/hr

Job Overview The Customer Service Representative (CSR) delivers high-quality, compliant support and serves as the first point of contact for clients and applicants via phone, email, chat, and web ...

ShipMonk

Customer Service Representative

Las Vegas, NV · On-site

$15.25 - $20.75/hr

Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis ... The Customer Service Representative will partner with our warehouse management and developers to ...

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All JobsChat Customer Service Representative Jobs

Chat Customer Service Representative information

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$9

$18

$26

How much do chat customer service representative jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for chat customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Chat Customer Service Representatives, and how can they be addressed?

Chat Customer Service Representatives often encounter challenges such as managing multiple conversations simultaneously, interpreting customer tone without verbal cues, and quickly accessing accurate information to resolve issues. Effective time management, strong written communication skills, and familiarity with the company's knowledge base are essential to overcoming these obstacles. Regular training and collaboration with teammates can also help representatives stay updated on products and best practices, ensuring efficient and empathetic customer support.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles like chat customer service representatives, are legitimate employment opportunities when offered by reputable companies. These jobs typically involve providing customer support or information via online chat platforms and often require good communication skills and reliability. However, job seekers should be cautious of scams and verify the legitimacy of the employer before accepting offers.

How can I make 2000 a week working from home?

A Chat Customer Service Representative can potentially earn $2000 a week by working full-time hours, often 40 hours or more, and handling high-volume or specialized accounts. Increasing earnings may involve gaining experience, improving communication skills, and working for companies that offer higher pay rates or bonuses for performance and efficiency.

What does a Chat Customer Service Representative do?

A Chat Customer Service Representative assists customers by responding to their questions and concerns through online chat platforms. Their duties include providing information about products or services, resolving issues, processing orders, and ensuring customer satisfaction—all in real-time, text-based conversations. This role requires strong written communication skills, patience, and the ability to multitask, as representatives often handle multiple chats simultaneously. They may also document interactions and escalate complex problems to higher-level support when necessary.

What is the difference between Chat Customer Service Representative vs Customer Support Specialist?

AspectChat Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma; certifications like HDI or customer service courses can be beneficial
Work EnvironmentRemote or office-based, primarily communicating via live chatRemote or office-based, handling various communication channels including chat, email, and phone
Industry UsageCommon in e-commerce, tech, and retail sectorsUsed across multiple industries including tech, healthcare, and retail
Search & Comparison IntentFocuses on live chat support rolesBroader customer support roles including multiple communication channels

The main difference is that Chat Customer Service Representatives primarily handle live chat support, while Customer Support Specialists often manage multiple communication channels. Both roles require strong communication skills and customer service experience, but the Chat Customer Service Representative role is more specialized in real-time online chat interactions.

What are the key skills and qualifications needed to thrive as a Chat Customer Service Representative, and why are they important?

To thrive as a Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and live chat platforms is often required. Exceptional patience, empathy, and multitasking skills help you effectively address customer concerns while managing several conversations at once. These skills ensure efficient, accurate, and positive customer interactions, which directly impact client satisfaction and company reputation.

How to become a customer service chat agent?

To become a customer service chat agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or messaging platforms. Some employers may require previous customer service experience or training in specific tools like live chat software. Developing good typing skills and problem-solving abilities can also improve job prospects.

How much do chat representatives make?

Chat customer service representatives typically earn between $12 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or bonuses for performance or shift differentials.
More about Chat Customer Service Representative jobs
What cities are hiring for Chat Customer Service Representative jobs? Cities with the most Chat Customer Service Representative job openings:
What states have the most Chat Customer Service Representative jobs? States with the most job openings for Chat Customer Service Representative jobs include:
What job categories do people searching Chat Customer Service Representative jobs look for? The top searched job categories for Chat Customer Service Representative jobs are:
Chat Customer Service Representative jobs near you
Infographic showing various Chat Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

The LaSalle Network Inc

Addison, IL • On-site

$18 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Customer Service Representative

One of our growing manufacturing clients in Addison IL, is seeking a Customer Service Representative to join their team. This is an excellent opportunity for a detail-oriented and customer-focused individual looking to gain experience in a professional setting.

Customer Service Representative Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner
  • Process orders, returns, and exchanges accurately using Salesforce and SAP
  • Maintain and update customer records with attention to detail
  • Troubleshoot customer concerns and collaborate with internal teams to resolve issues
  • Ensure customer satisfaction by providing clear and effective communication
  • Support additional administrative and customer service-related tasks as needed

Customer Service Representative Requirements:

  • 1-2 years of customer service experience
  • Familiarity with Salesforce and SAP (preferred, but training can be provided)
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills

Pay + Benefits:

  • Compensation: $18-22/hr
  • Benefits Available include:
    • Paid Vacation, Sick and Holidays
    • 401k plan – w/ matching
    • 100% Health, Vision, and Dental coverage
    • 50% of Health, Vision and Dental coverage for any dependent

If you are looking to start your career in customer service with a stable and growing company, we encourage you to apply today!

LaSalle Network logo

About LaSalle Network

Sourced by ZipRecruiter

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1998

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