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Chart Retrieval Jobs (NOW HIRING)

tenavistaffing

HEDIS Chart Retrieval Nurse

Pittsburgh, PA · Remote

$29.25 - $38.75/hr

HEDIS Chart Retrieval Nurse Position Overview The HEDIS Chart Retrieval Nurse supports the health plan's annual HEDIS quality data collection efforts by obtaining medical records needed to validate ...

RemX

Be Seen First

Remote Medical Records Retrieval (Chart Retrieval)

Houston, TX · Remote

$16/hr

Request and follow up on medical record and chart retrieval requests * Establish professional relationships with provider offices to facilitate timely record collection * Track account progress and ...

Medix

HYBRID Medical Records Retriever

Hudson, NY · Hybrid

Manage chart retrieval assignments and worklists while meeting strict deadlines. * Conduct follow-up calls and respond to provider questions regarding chart collection, documentation, payments, and ...

Datafied

Senior Business Analyst - Healthcare

$94K - $122K/yr

Define and document key features for the medical chart retrieval platform, including workflows for provider outreach, patient data collection, data quality validation, and compliance tracking.

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How much do chart retrieval jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for chart retrieval in the United States is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is a chart retrieval?

Chart retrieval jobs involve obtaining medical records, such as patient charts, from healthcare providers like hospitals, clinics, or physician offices. The main purpose is to collect necessary documentation for insurance claims, audits, or quality assessment projects. Workers in these roles may visit healthcare facilities to scan or copy records, or they might manage electronic requests. Attention to privacy and adherence to HIPAA regulations are essential because of the sensitive nature of medical information. Chart retrieval is crucial for ensuring accurate billing, compliance, and healthcare data analysis.

What are the key skills and qualifications needed to thrive as a chart retrieval specialist?

To thrive as a Chart Retrieval Specialist, you need strong organizational skills, attention to detail, and experience with medical records management, often supported by a high school diploma or healthcare-related coursework. Familiarity with EMR/EHR systems, secure file transfer tools, and HIPAA compliance is typically required. Excellent communication, problem-solving, and time management abilities help you efficiently coordinate with healthcare providers and ensure timely retrieval. These skills are critical for maintaining data accuracy, protecting patient privacy, and supporting healthcare operations.

What are some common challenges faced in a chart retrieval role, and how can they be effectively managed?

In a Chart Retrieval role, one of the most common challenges is coordinating with healthcare facilities to access patient records while ensuring compliance with privacy regulations such as HIPAA. Delays can occur if medical offices are busy or if records are not well-organized. Effective management involves clear communication, strong organizational skills, and a proactive approach to scheduling record retrievals. Building good relationships with office staff and staying up-to-date on privacy protocols can also make the process smoother and more efficient.

What is the difference between Chart Retrieval vs Medical Records Technician?

AspectChart RetrievalMedical Records Technician
CredentialsNone required or relevant certificationsCertification often preferred (e.g., RHIT)
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, hospitals, health information departments
Employer & IndustryHealthcare providers, insurance companiesHealthcare facilities, medical record departments
Search & Comparison IntentLocating specific patient charts or recordsOrganizing, coding, and managing medical records

Chart Retrieval specialists focus on locating and providing access to patient charts, often without formal certifications. Medical Records Technicians handle organizing, coding, and maintaining medical records, typically with relevant certifications. While both roles work within healthcare settings, their primary functions and credentials differ.

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What cities are hiring for Chart Retrieval jobs?

Cities with the most Chart Retrieval job openings:

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Chart Retrieval jobs near you
Infographic showing various Chart Retrieval job openings in the United States as of September 2026, with employment types broken down into 3% As Needed, 81% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,662 per year, or $20.5 per hour.

HEDIS Chart Retrieval Nurse

Pittsburgh, PA • Remote

tenavistaffing
See more jobs at tenavistaffingexternal

$29.25 - $38.75/hr

Contractor

Medical, PTO

Posted 12 days ago

Job description

HEDIS Chart Retrieval Nurse

Position Overview

The HEDIS Chart Retrieval Nurse supports the health plan's annual HEDIS quality data collection efforts by obtaining medical records needed to validate HEDIS measures and close documentation gaps.

In this role, you will conduct outbound outreach to physician offices, hospitals, clinics, and medical records departments to request required documentation. You will coordinate record retrieval, review incoming records for completeness, upload documentation into the health plan's secure system, and track retrieval progress throughout the project.

This is a fast-paced, deadline-driven role requiring strong communication, organization, attention to detail, and an understanding of clinical documentation and HEDIS quality measures.

Key Responsibilities

  • Conduct outbound calls to physician offices, hospitals, clinics, and medical records departments to request records required for HEDIS measures.
  • Clearly communicate the purpose of each request, required documentation, applicable date ranges, and release-of-information requirements.
  • Coordinate with provider office staff and medical records departments to determine the appropriate method for securely transmitting records.
  • Follow up on outstanding requests to ensure medical records are received within established project timelines.
  • Review received documentation for completeness and confirm that requested records have been provided.
  • Upload medical records into the health plan's secure portal or designated chart retrieval platform.
  • Maintain accurate documentation of outreach attempts, provider contacts, pending requests, completed retrievals, and follow-up activity.
  • Escalate delays, access issues, incomplete records, and other retrieval barriers to the project lead or supervisor.
  • Manage an assigned call queue and daily outreach workload to meet productivity and retrieval targets.
  • Maintain compliance with HIPAA requirements and protect all confidential and protected health information.
  • Perform additional project-related duties as assigned.

Qualifications

  • Active Registered Nurse (RN) or Licensed Practical Nurse (LPN/LVN) license.
  • (compacted license preferred or PA)
  • Minimum of 1 year of clinical, managed care, quality, medical records, or related healthcare experience.
  • Prior HEDIS, medical record retrieval, chart review, or chart abstraction experience preferred.
  • Working knowledge of medical terminology, clinical documentation, and EMR/EHR systems.
  • Familiarity with HEDIS quality measures and healthcare quality reporting preferred.
  • Strong telephone communication and provider outreach skills.
  • Strong attention to detail and ability to accurately document and track multiple record requests.
  • Ability to work independently in a remote, deadline-driven environment.

Contract Details

  • Monday through Friday schedule
  • Eastern Time business hours
  • Contract position: This contract does not include health insurance, paid time off, paid holidays, or other employee benefits.

Application Requirements

  • Must be legally authorized to work in the United States.
  • Candidates must be willing to complete a background check and drug screening if required.
  • Candidates will be asked to provide their home address and complete employment eligibility questions during the application process.

Interested in Learning More?

Apply directly or reach out to learn more about the opportunity.