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Change Management Director Jobs (NOW HIRING)

HMSHost

Director Change Management

Bethesda, MD

The Director of Change Management leads project change management initiatives to drive successful adoption of technology and business transformation projects, providing both strategic direction and ...

Dufry

Director Change Management

Bethesda, MD

$127K - $159K/yr

The Director of Change Management leads project change management initiatives to drive successful adoption of technology and business transformation projects, providing both strategic direction and ...

Blend360

Director of Change Management

Stamford, CT · On-site

Our team manages components of change management, UAT, communications, training, organizational design, and identifying and reporting on organizational and revenue impact. As a Change Management ...

Blend360

Director of Change Management

Stamford, CT

Our team manages components of change management, UAT, communications, training, organizational design, and identifying and reporting on organizational and revenue impact. As a Change Management ...

Blend360

Director of Change Management

Stamford, CT

Our team manages components of change management, UAT, communications, training, organizational design, and identifying and reporting on organizational and revenue impact. As a Change Management ...

Blend360

Director of Change Management

Stamford, CT

Our team manages components of change management, UAT, communications, training, organizational design, and identifying and reporting on organizational and revenue impact. As a Change Management ...

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Change Management Director information

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$60.5K

$169K

$398.5K

How much do change management director jobs pay per year?

As of Jun 23, 2026, the average yearly pay for change management director in the United States is $168,960.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $203,000.00 per year, depending on experience, location, and employer.

What is the difference between Change Management Director vs Change Management Specialist?

AspectChange Management DirectorChange Management Specialist
ResponsibilitiesOversees organizational change strategies, manages teams, and aligns change initiatives with business goals.Supports change projects by implementing strategies, communicating with stakeholders, and assisting with training.
Required CredentialsTypically requires a bachelor’s or master’s degree in business, HR, or related field; certifications like Prosci or ACMP are common.Often requires similar certifications and a relevant degree, with less managerial experience needed.
Work EnvironmentLeads cross-functional teams in corporate settings, often at senior levels.Works within project teams, supporting change efforts at various organizational levels.

In summary, the Change Management Director focuses on strategic leadership and managing change initiatives at an organizational level, while the Change Management Specialist supports these efforts through implementation and communication. Both roles often require similar certifications and work in corporate environments, but differ mainly in scope and responsibility.

What does a Change Management Director do?

A Change Management Director leads organizational change initiatives by developing and implementing strategies that help employees adapt to new processes, technologies, or business models. They work closely with leadership to assess the impact of change, communicate effectively with stakeholders, and ensure a smooth transition with minimal disruption. Their responsibilities also include identifying potential risks, providing training and support, and measuring the success of change initiatives to drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Change Management Director, and why are they important?

To thrive as a Change Management Director, you need expertise in organizational development, strategic planning, and a background in business or human resources, often supported by a bachelor’s or master’s degree. Familiarity with change management frameworks (such as Prosci or ADKAR), project management tools, and certifications like Prosci Change Management Certification or PMP are highly valuable. Exceptional leadership, communication, and stakeholder engagement skills help drive adoption and minimize resistance during transitions. These skills ensure successful implementation of change initiatives, aligning teams and processes with organizational goals.

What are some common challenges a Change Management Director faces when leading organizational transformations, and how can they be addressed?

A Change Management Director often encounters resistance from employees, misalignment among leadership, and communication breakdowns during large-scale transformations. Successfully addressing these challenges involves proactively engaging stakeholders at all levels, developing clear communication strategies, and providing training and resources to support employees through the change. Building trust and maintaining transparency are key, as is continuously monitoring progress and being flexible to adjust plans as needed.

What Does a Change Management Director Do?

As a change management director, your duties are to oversee the change management strategies at a company. You assess the difficulties of implementing change within the institutional structure and develop solutions. This might mean helping employees to implement a project that overhauls a company-wide operating system or helping them adjust to changes in their responsibilities or the corporate culture, such as new health care benefits or performance review systems. You plan and develop effective strategies for your institution to cope with change and coordinate these strategies throughout your office.

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Change Management Director jobs near you
Infographic showing various Change Management Director job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Temporary. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $168,960 per year, or $81.2 per hour.
Director Change Management

Director Change Management

HMSHost

Bethesda, MD

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

HMSHost rating

6.0

Company rating: 6.0 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

40th of 66 rated caterers

Job description

With a career at HMSHost, you really benefit! We Offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.
Purpose: The Director of Change Management leads project change management initiatives to drive successful adoption of technology and business transformation projects, providing both strategic direction and hands-on execution to drive successful adoption and minimize organizational disruption.
Essential Functions:
  • Partners with Information Technology, Operations, and PMO leadership to integrate change management into project lifecycles, ensuring change activities align with project timelines and deliverables while maximizing project value
  • Develops and implements project change management strategy, methodologies, and governance frameworks for technology and business transformation initiatives
  • Directly owns and manages project change execution, including stakeholder assessments, communication plans, training strategies, and adoption activities for technology and business transformation initiatives to drive successful project outcomes
  • Leads tactical change management activities including resistance management, readiness assessments, impact analyses, and change champion opportunities for assigned technology and business process initiatives
  • Oversees change management planning and delivery for multiple concurrent projects, applying consistent methodology while tailoring approaches to project-specific needs, as well as stakeholder expectations and requirements
  • Directs and develops change management practitioners, building organizational capability in project change management best practices and fostering a culture of change readiness
  • Designs and executes stakeholder engagement and communication strategies that build awareness, understanding, and commitment during project lifecycles
  • Conducts change impact assessments and readiness evaluations for proposed initiatives, providing recommendations to leadership on timing, approach, and resource requirements
  • Collaborates with Operations, Learning & Development, and business unit leaders to identify gaps and develop targeted solutions that support project adoption and minimize business disruption
  • Facilitates cross-functional collaboration and serves as an advisor to project teams and leadership on change strategies, resistance mitigation, and stakeholder management
  • Establishes and tracks change metrics including adoption rates, readiness scores, and stakeholder feedback; provides regular reporting to leadership on change effectiveness and project readiness

Reporting Relationship: The Director of Change Management reports to the Senior Vice President of Transformation Office & Enterprise PMO
Minimum Qualifications, Knowledge, Skills, and Work Environment :
  • Education and Experience: The combination of education and professional experience must exceed 8 years:
    • In a leadership role: Requires 3 years of experience leading a team of professionals engaged in developing and executing change management programs
    • In a technical role: Requires minimum of 8 years of experience engaged in developing and delivering change management programs
      • A bachelor's degree in a program related to the functional area can count for 3 of the eight-year requirement
      • An MBA or a master's level degree in a program related to the functional area can count for an additional 2 years of the eight-year requirement
    • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
  • Specialized Training:
    • Training that leads to an in-depth understanding of change management
  • Specialized Skillset/Competencies/Traits:
    • Ability to drive results through collaboration rather than direct control
    • Demonstrated experience managing multiple concurrent projects and prioritizing resources across competing initiatives
    • Strong organizational skills with keen eye for detail
    • Ability to quickly understand existing processes, relationships, and organizational dynamics
    • Proven ability to identify, assess, and mitigate project and organizational risks
    • Systematic approach to documenting processes, decisions, and lessons learned for future reference
    • Business acumen and also has the mindset required to understand the long-term implications of financial planning and to advance the organization's goals
    • Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
    • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
  • Location/Travel:
    • This position may be based at either North America Support Center in Bethesda, MD
    • Occasional travel to other locations may be required based on business needs
    • Flexibility for virtual collaboration across multiple time zones

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

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About HMSHost

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HMSHost Leading the Industry HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10 Best Readers' Choice Travel Awards gave first place honors to both of HMSHost's Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further. About HMSHost Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates locations all over North America, and is part of Autogrill Group, the world's leading provider of food & beverage services for people on the move. Our Philosophy We empower our team of diverse associates to succeed. With locations in airports across North America, HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Bethesda, MD, US

Year founded

1897

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