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What are the key skills and qualifications needed to thrive as a cemetery clerk?

To thrive as a Cemetery Clerk, you need strong organizational skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with cemetery management software, record-keeping systems, and basic office equipment is typically required. Excellent customer service, empathy, and strong communication skills help you interact sensitively with grieving families and coordinate with staff. These skills are crucial to ensure accurate records, compassionate service, and smooth cemetery operations.

What is the difference between Cemetery Clerk vs Cemetery Administrative Assistant?

AspectCemetery ClerkCemetery Administrative Assistant
Primary ResponsibilitiesManaging records, processing transactions, and handling customer inquiriesSupporting administrative tasks, scheduling, and assisting with office operations
Required SkillsData entry, customer service, basic accountingOffice support, communication, organization
Work EnvironmentOffice setting within cemetery groundsOffice environment, possibly on-site at cemetery
CertificationsNone typically required, but some familiarity with record-keepingNone typically required

The Cemetery Clerk primarily handles record management and customer transactions, while the Cemetery Administrative Assistant provides broader office support. Both roles support cemetery operations but focus on different administrative aspects.

What are some common challenges faced by cemetery clerks and how can they be managed?

Cemetery Clerks often handle sensitive interactions with grieving families, which can be emotionally demanding. They also manage detailed records, schedules, and legal documentation, requiring strong attention to accuracy and compliance with regulations. To manage these challenges, clerks benefit from strong organizational skills, empathy, and clear communication. Many cemeteries offer training and support from experienced colleagues to help new clerks develop these skills and navigate complex situations.

What requirements do you need to work at a cemetery clerk?

Cemetery clerks typically need a high school diploma or equivalent, strong organizational and customer service skills, and familiarity with record-keeping software. Some positions may require knowledge of cemetery regulations and the ability to handle sensitive information.

What is a cemetery clerk?

Cemetery Clerks are administrative professionals who handle the records, paperwork, and customer service tasks related to cemetery operations. Their responsibilities often include maintaining burial records, assisting families with plot selection, preparing necessary documentation for interments, and ensuring compliance with regulations. Cemetery Clerks may also coordinate with funeral directors and groundskeepers to schedule services and maintain accurate records. They play an important role in ensuring that burials and related services are handled with sensitivity and accuracy.
More about Cemetery Clerk jobs
What states have the most Cemetery Clerk jobs? States with the most job openings for Cemetery Clerk jobs include:
What job categories do people searching Cemetery Clerk jobs look for? The top searched job categories for Cemetery Clerk jobs are:
Cemetery Clerk jobs near you
Infographic showing various Cemetery Clerk job openings in the United States as of August 2026, with employment types broken down into 61% Full Time, 37% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Field Operations Support Assistant

Service Corporation International

Bayamon, PR

Full-time

Posted 11 days ago

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES 

  • Prepares death certificates, prayer cards and related documents

  • Completes required permits and or certificates

  • Prepares and processes Veteran’s Paperwork

  • Prepares marker monument placement paperwork

  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules

  • Prepares and distributes daily schedules, reports, and documents

  • Receives and processes payments and contracts

  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers

  • Orders office supplies

  • Oversees the processing of installation orders to grounds and maintenance departments

  • Processes accounts payable transactions

  • Assists with the preparation of obituaries

  • Assists Location Management, Sales, Family Service Counselors and payroll as needed

  • Acts as backup to Receptionist

  • Greets family members and friends

  • Communicates client family’s needs promptly and accurately to the appropriate staff member

  • Conveys a sense of concern and empathy with client family members at all times

  • Responds to customer inquiries via telephone, internet and in person

  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience

  • 1 - 2 years of experience in an office clerical or customer service capacity required 

  • Experience working in a customer-focused and fast-paced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience

  • MS Office Suite experience preferred

  • Basic mathematics skills required

  • Good verbal and written communication skills

  • Strong organizational skills and detail oriented

  • High level of compassion and integrity

  • Ability to maintain confidentiality

Postal Code: 00961Category (Portal Searching): OperationsJob Location: US-PR - Bayamon

Company Description

We are proud to be North America's leading provider of funeral, cremation and cemetery services.

Our nearly 25,000 associates are driven by our guiding purpose to compassionately support families during their most difficult times, celebrate the significance of life and preserve memories that transcend generations.

We’ve created a culture of Service Excellence to our families and to each other. It’s the reason more than 600,000 families turn to us each year to care for their loved ones.

What Service Corporation International employees say

Pay

Benefits

Hours and flexibility

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