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Ccaas Jobs (NOW HIRING)

TTEC Digital

Executive Director CCaaS

Austin, TX · Remote

$200K - $240K/yr

As the Executive Director Professional Services, CCaaS, you will manage projects and teams on the most complex Contact Center applications imaginable. You are the overall project owner and spearhead ...

Blue Star Partners

CCaaS Business Test Lead

Columbus, OH · On-site +1

$100/hr

CCaaS Business Test Lead Location: Columbus, OH Work Model for Local Candidates: Hybrid (Tuesday-Thursday onsite, Monday & Friday remote) Work Model for Non-Local Candidates: Travel as needed, likely ...

TTEC Digital

Executive Director CCaaS

Austin, TX · On-site

$200K - $240K/yr

As the Executive Director Professional Services, CCaaS, you will manage projects and teams on the most complex Contact Center applications imaginable. You are the overall project owner and spearhead ...

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How much do ccaas jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ccaas in the United States is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.75 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

For roles related to CCaaS (Contact Center as a Service), high-paying positions such as sales managers, technical support leads, or account executives can sometimes earn $4,000 or more weekly through commissions, bonuses, or performance-based pay. These roles often require strong communication skills, industry experience, and sometimes certifications, but typically do not require a college degree. Success in these jobs depends on sales ability, technical knowledge, and experience in customer service environments.

What are the key skills and qualifications needed to thrive in the Ccaas position, and why are they important?

To thrive in a CCaaS (Contact Center as a Service) specialist role, you need a solid understanding of contact center operations, cloud-based communications platforms, and customer service processes, often supported by relevant IT or business degrees. Familiarity with tools like Salesforce, Genesys, Five9, NICE inContact, and certifications in cloud or contact center technologies are highly valuable. Excellent communication skills, analytical abilities, and problem-solving aptitude help professionals excel in collaborating with teams and improving customer experiences. These skills are crucial to optimizing contact center performance and ensuring seamless integration of CCaaS solutions to meet business objectives.

What is a CCaaS job description?

A CCaaS (Contact Center as a Service) job involves managing and supporting cloud-based customer contact solutions, including overseeing software deployment, troubleshooting technical issues, and ensuring smooth communication channels. Roles often require knowledge of contact center platforms, customer service skills, and familiarity with cloud technologies. These positions may also involve monitoring system performance and collaborating with IT teams to optimize service delivery.

What are the typical daily responsibilities of a CCaaS specialist?

As a CCaaS specialist, your daily tasks include managing and configuring cloud-based contact center platforms, troubleshooting technical issues, and supporting end-users to ensure smooth operations. You might also be involved in analyzing performance metrics, suggesting optimizations, and assisting with the implementation of new features or integrations. Collaboration with IT teams, customer service managers, and third-party vendors is common to ensure the CCaaS solution aligns with business goals. This dynamic role offers an excellent opportunity to develop both technical and customer-facing skills in a rapidly evolving environment.

What is a CCaaS job?

A CCaaS (Contact Center as a Service) job typically involves managing cloud-based customer communication platforms that enable businesses to handle customer interactions efficiently. Roles in this field include customer support specialists, implementation engineers, and solutions architects who help deploy and maintain CCaaS solutions. Responsibilities can include integrating systems, optimizing workflows, and ensuring a seamless customer experience. These jobs often require knowledge of cloud contact center platforms, technical support, and customer service best practices.

How can I make 2000 a week working from home?

CCaaS (Contact Center as a Service) roles often involve customer support or sales, which can be performed remotely. To earn $2000 weekly, individuals typically need to work full-time hours, have strong communication skills, and may benefit from performance-based incentives or commissions. Building experience and utilizing relevant tools like CRM software can also improve earning potential.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized technical support, such as Customer Service Managers or Technical Support Directors, with salaries reaching six figures. These positions typically require extensive experience, leadership skills, and industry-specific knowledge, often supplemented by relevant certifications or advanced training.
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Ccaas jobs near you
Program Architect - 'AWS CCaaS Connect'

Program Architect - 'AWS CCaaS Connect'

Mastech Digital

Dallas, TX • On-site

$90 - $100/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 25 days ago

Job description

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Program Architect – ‘AWS CCaaS Connect’ for our client in the Oil and Gas domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 12 Months Contract

Location: Dallas, TX

Salary: $90.00-$100.00/Hourly

Role: Program Architect – ‘AWS CCaaS Connect’

Primary Skills: AWS CCaaS Connect

Role Description: The Program Architect must have 10+ years of experience.

Required Qualifications:

- Minimum 10 or more years’ experience in IT Application Development

- Minimum 7 years of experience in architecting applications and solutions

- Minimum 3 years of experience as a Lead Architect in complex projects

- Minimum 5 years of experience in managing IT Architectural teams

- Minimum 3+ years of experience in architecting Amazon CCaaS solutions.

- Required ‘AWS Professional Solutions Architect’ certification

Education: Any

Experience: Minimum 10+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Urvasi Nigam

Recruiter Phone: (361) 292-1582

Benefits:

We have various coverages and additional benefits to choose from:

- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).

- Paid Leaves (Wherever applicable).

- Life & Disability Coverage (Upon eligibility).

- 401K Option, Education Assistance Program and more.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.