Conduct comprehensive reviews of eligibility case processing using State-approved methodologies, tools, and scorecards * Complete daily scoring and documentation across administered programs * Ensure ...
Conduct comprehensive reviews of eligibility case processing using State-approved methodologies, tools, and scorecards * Complete daily scoring and documentation across administered programs * Ensure ...
Conduct comprehensive reviews of eligibility case processing using State-approved methodologies, tools, and scorecards * Complete daily scoring and documentation across administered programs * Ensure ...
Conduct comprehensive reviews of eligibility case processing using State-approved methodologies, tools, and scorecards * Complete daily scoring and documentation across administered programs * Ensure ...
Case Manager
Indianapolis, IN ยท On-site
$19 - $24.50/hr
Reviews the completed Biopsychosocial assessment to help identify all life domain need and ... Case Management is responsible for facilitating a weekly Aftercare/Next Steps group meeting for all ...
Case Manager
Indianapolis, IN ยท On-site
$19 - $24.50/hr
Reviews the completed Biopsychosocial assessment to help identify all life domain need and ... Case Management is responsible for facilitating a weekly Aftercare/Next Steps group meeting for all ...
CASE MANAGER-CASE MANAGEMENT
Merrillville, IN ยท On-site
OverviewCase Manager is responsible for chart review to evaluate medical necessity for admission ... Applies to individual case, through chart review, third payer regulations that govern admissions ...
New
CASE MANAGER-CASE MANAGEMENT
Merrillville, IN ยท On-site
OverviewCase Manager is responsible for chart review to evaluate medical necessity for admission ... Applies to individual case, through chart review, third payer regulations that govern admissions ...
New
Advanced Therapy Services Reviewer (Physical Therapist)
Indianapolis, IN ยท On-site
$1.5K - $2.0K/wk
Conduct clinical case reviews to assess the medical necessity of therapy services (physical therapy). * Support medical management staff to ensure consistent, timely decisions for members and ...
Advanced Therapy Services Reviewer (Physical Therapist)
Indianapolis, IN ยท On-site
$1.5K - $2.0K/wk
Conduct clinical case reviews to assess the medical necessity of therapy services (physical therapy). * Support medical management staff to ensure consistent, timely decisions for members and ...
Advanced Therapy Services Reviewer (Physical Therapist)
Indianapolis, IN ยท On-site
$1.5K - $2.0K/wk
Conduct clinical case reviews to assess the medical necessity of therapy services (physical therapy). * Support medical management staff to ensure consistent, timely decisions for members and ...
Advanced Therapy Services Reviewer (Physical Therapist)
Indianapolis, IN ยท On-site
$1.5K - $2.0K/wk
Conduct clinical case reviews to assess the medical necessity of therapy services (physical therapy). * Support medical management staff to ensure consistent, timely decisions for members and ...
Advanced Therapy Services Reviewer (Physical Therapist)
Indianapolis, IN ยท On-site
$1.5K - $2.0K/wk
Conduct clinical case reviews to assess the medical necessity of therapy services (physical therapy). * Support medical management staff to ensure consistent, timely decisions for members and ...
Advanced Therapy Services Reviewer (Physical Therapist)
Indianapolis, IN ยท On-site
$1.5K - $2.0K/wk
Conduct clinical case reviews to assess the medical necessity of therapy services (physical therapy). * Support medical management staff to ensure consistent, timely decisions for members and ...
Meet with IDOH Case Surveillance Program Manager weekly to review case loads, county issues, significantly elevated cases, and emerging issues * Work with IDOH's Data Analyst to identify whether ...
Quick apply
Meet with IDOH Case Surveillance Program Manager weekly to review case loads, county issues, significantly elevated cases, and emerging issues * Work with IDOH's Data Analyst to identify whether ...
Advanced Therapy Services Reviewer (Physical Therapist)
Indianapolis, IN ยท On-site
$1.5K - $2.0K/wk
Conduct clinical case reviews to assess the medical necessity of therapy services (physical therapy). * Support medical management staff to ensure consistent, timely decisions for members and ...
Advanced Therapy Services Reviewer (Physical Therapist)
Indianapolis, IN ยท On-site
$1.5K - $2.0K/wk
Conduct clinical case reviews to assess the medical necessity of therapy services (physical therapy). * Support medical management staff to ensure consistent, timely decisions for members and ...
SSVF Case Manager
Terre Haute, IN ยท On-site
$51K/yr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
Terre Haute, IN ยท On-site
$51K/yr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
Terre Haute, IN ยท On-site
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
Quick apply
SSVF Case Manager
Terre Haute, IN ยท On-site
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
Terre Haute, IN ยท On-site
$51K/yr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
Terre Haute, IN ยท On-site
$51K/yr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
Terre Haute, IN ยท On-site
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
Quick apply
SSVF Case Manager
Terre Haute, IN ยท On-site
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
Case Manager
Vincennes, IN ยท On-site
$18.25/hr
position overview The Case Manager provides coordinated, client-centered services to individuals ... Develop and complete Person-Centered Treatment Plans (PCTP) and treatment plan reviews with clients ...
Case Manager
Vincennes, IN ยท On-site
$18.25/hr
position overview The Case Manager provides coordinated, client-centered services to individuals ... Develop and complete Person-Centered Treatment Plans (PCTP) and treatment plan reviews with clients ...
SSVF Case Manager
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
Terre Haute, IN ยท On-site
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
Quick apply
SSVF Case Manager
Terre Haute, IN ยท On-site
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
SSVF Case Manager
Terre Haute, IN ยท On-site
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
Quick apply
SSVF Case Manager
Terre Haute, IN ยท On-site
$19 - $24.50/hr
Case Management: * Assist Veteran family in finding and maintaining stable permanent housing ... Complete and update caseload tracker on a consistent basis for review from Direct Services Program ...
position overview The Case Manager provides coordinated, client-centered services to individuals ... Develop and complete Person-Centered Treatment Plans (PCTP) and treatment plan reviews with clients ...
position overview The Case Manager provides coordinated, client-centered services to individuals ... Develop and complete Person-Centered Treatment Plans (PCTP) and treatment plan reviews with clients ...
Foster Care Case Manager
Indianapolis, IN ยท On-site
$43K/yr
Foster Care Case Manager Job Locations US-IN-INDIANAPOLIS ID 2026-193770 Line of Business StepStone ... Reviews referrals and matches children with appropriate foster families. * Places children in state ...
Foster Care Case Manager
Indianapolis, IN ยท On-site
$43K/yr
Foster Care Case Manager Job Locations US-IN-INDIANAPOLIS ID 2026-193770 Line of Business StepStone ... Reviews referrals and matches children with appropriate foster families. * Places children in state ...
Case Reviewer information
See Indiana salary details
$18.30 - $23.56
3% of jobs
$23.56 - $28.82
6% of jobs
$33.59 is the 25th percentile. Wages below this are outliers.
$28.82 - $34.08
17% of jobs
$34.08 - $39.34
20% of jobs
The median wage is $40.40 / hr.
$39.34 - $44.60
16% of jobs
$44.60 - $49.87
11% of jobs
$50.99 is the 75th percentile. Wages above this are outliers.
$49.87 - $55.13
7% of jobs
$55.13 - $60.39
6% of jobs
$60.39 - $65.65
5% of jobs
$65.65 - $70.91
4% of jobs
$70.91 - $76.17
3% of jobs
$18
$45
$76
How much do case reviewer jobs pay per hour?
How to get a job as a case reviewer?
What are the key skills and qualifications needed to thrive in the case reviewer position, and why are they important?
To thrive as a Case Reviewer, you need strong analytical abilities, attention to detail, and a background in the relevant industry, often supported by a degree in law, healthcare, or a specialized field. Familiarity with case management software, electronic records systems, or regulatory databases is usually important, and certifications may be required for specialized roles. Excellent written communication, impartiality, and time management are soft skills that set top performers apart. Mastery of these skills ensures accurate, timely case evaluations and effective collaboration with stakeholders for informed decision-making.
What is a case reviewer?
A Case Reviewer is responsible for evaluating case files, documents, and related information to ensure accuracy, compliance, and completeness. They analyze evidence, verify facts, and provide detailed assessments based on established guidelines or legal standards. Case Reviewers often work in legal, medical, insurance, or government sectors and must have strong attention to detail and analytical skills. Their role helps ensure fair and accurate decision-making in various professional settings.
What are the typical daily responsibilities of a case reviewer?
As a Case Reviewer, your day-to-day work commonly involves reviewing case files, supporting documents, and related evidence to assess compliance with relevant guidelines or policies. You may be required to write detailed reports, summarize findings, and make recommendations based on established criteria. Collaboration is frequent, as you often interact with other reviewers, supervisors, and subject matter experts to discuss complex cases or clarify information. This role demands a high level of organization and consistency, as accuracy and fairness are critical when determining outcomes that impact clients, patients, or other stakeholders.
What does a case reviewer do?

Full-time
Re-posted 26 days ago
Job description
Knowledge Services is currently seeking a Third-Party Review (TPR) Analyst to serve as a key quality assurance partner within Knowledge Services, responsible for conducting independent case reviews and supporting continuous quality improvement for Eligibility staff. This role ensures adherence to State and Federal policy, promotes consistency in eligibility determinations, and mitigates program risk through structured review, coaching, and data-driven insights.
The TPR Analyst operates with a high degree of independence and confidentiality and is accountable to the Program Management team for delivering accurate, timely, and actionable quality reviews.
Responsibilities
Responsibilities:
- Conduct comprehensive reviews of eligibility case processing using State-approved methodologies, tools, and scorecards
- Complete daily scoring and documentation across administered programs
- Ensure accuracy, consistency, and compliance with State and Federal eligibility policies
- Provide individualized coaching to eligibility staff based on case review findings
- Conduct scheduled phone coaching sessions to reinforce policy adherence and correct errors
- Deliver live training sessions and presentations demonstrating proper case processing and task completion
- Serve as support to eligibility staff, reinforcing ongoing skill development and performance improvement
- Interpret and explain policy requirements in a clear, actionable manner during coaching engagements
- Collaborate with the Program Management Team to address quality issues and recommend corrective actions
- Partner with the TPR Team Lead on daily operations, priorities, and workflow coordination
- Participate in cross-functional efforts to enhance operational effectiveness and consistency
- Conduct interview observations as a silent participant to assess adherence to procedures and customer interaction standards
- Provide structured feedback following observations to support performance improvement
- Complete required reporting on review outcomes, trends, and performance metrics
- Interpret and apply complex State and Federal policies when reviewing cases and coaching staff
- Maintain up-to-date knowledge of policy changes and ensure alignment in review practices
- Complete eligibility processing assignments as needed based on operational demand
- Support special projects and initiatives aligned with program goals
- Perform other duties as assigned
Qualifications
Qualifications:
- 3 or more years of Public Assistance (SNAP, TANF & Medicaid)
- Excellent analytical, problem-solving, and critical thinking abilities
- High level of attention to detail and commitment to accuracy
- Knowledge of Federal and State of Indiana Social Services programs and systems (SNAP, TANF, and Medicaid, and IEDSS) required
- Proficiency in Word, Excel, PowerPoint
- Excellent written and verbal communication skills required
- Previous coaching, training, or mentoring experience preferred
- Team Player
- Ability to research State and Federal Policy
- Ability to interact with co-workers and management in a positive and cooperative manner.
- Strong time management skills
- Ability to maintain a high degree of confidentiality
- Willing to assist with various office projects
- Customer service oriented
- Ability to work remote and independently
- Ability to multi-task
- Personal organization skills
Physical Requirements:
- Job frequently requires sitting, handling objects with hands.
- Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
- Vision requirements: Ability to see information in print and/or electronically.
Knowledge Services strives to offer an environment that provides our employees with the right balance between work and family.
Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
To find out more about Knowledge Services, please visit our website at www.knowledgeservices.com
Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.
INDWFM
About Knowledge Services
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Indianapolis, IN, US
Year founded
1994