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Case Investigator Jobs (NOW HIRING)

Case Investigator

Conway, SC ยท On-site

$52K - $70K/yr

Case Investigator in the Office of Title IX and Protected Rights. The Case Investigator in the Office of Protected Rights and Title IX is responsible for conducting prompt, thorough, and impartial ...

Case Investigator Location: Cookeville, TN Duration: 12+ Months Case Investigation 1. Interviewing & Data Collection โ€ข Calls newly diagnosed cases and collect data on symptoms, exposures, and ...

A dedicated Cold Case Investigator would be able to assist in reviewing and cataloging Homicide and Sexual Assault cases that have been deemed cold to help locate and identify suitable cases to work ...

Cold Case Investigator

Bronx, NY ยท On-site

$90K - $100K/yr

A dedicated Cold Case Investigator would be able to assist in reviewing and cataloging Homicide and Sexual Assault cases that have been deemed cold to help locate and identify suitable cases to work ...

A dedicated Cold Case Investigator would be able to assist in reviewing and cataloging Homicide and Sexual Assault cases that have been deemed cold to help locate and identify suitable cases to work ...

* SIU case investigation management, resolution and prevention: * Manage complex FWA case investigations, collaborate with federal, state and law enforcement entities, and provide applicable ...

SIU case investigation management, resolution and prevention. * Initiate, analyze, develop, and resolve proactive FWA cases using Fraud Detection Software, advance/extensive knowledge of benefits ...

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Case Investigator information

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How much do case investigator jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for case investigator in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Investigator, and why are they important?

To thrive as a Case Investigator, you need strong analytical skills, attention to detail, and typically a background in public health, criminal justice, or related fields. Proficiency with case management systems, database software, and sometimes certifications like contact tracing or investigative methods are commonly required. Effective communication, cultural competence, and discretion are crucial soft skills for engaging with diverse populations and maintaining confidentiality. These abilities ensure accurate information gathering, effective case resolution, and trust-building with stakeholders.

What are case investigators?

Case investigators are professionals who gather information and conduct interviews to trace the source and spread of diseases, typically during outbreaks or public health emergencies. They work to identify people who may have been exposed to contagious diseases, provide guidance on testing and quarantine, and collect data to support public health interventions. Case investigators play a critical role in controlling the spread of diseases and ensuring that affected individuals receive appropriate care and information.

What is the difference between Case Investigator vs Contact Tracer?

AspectCase InvestigatorContact Tracer
Required CredentialsHigh school diploma or equivalent; some roles may require health-related certificationsHigh school diploma or equivalent; often health-related certifications preferred
Work EnvironmentPublic health offices, hospitals, or community settingsPublic health departments, community outreach settings
Employer & Industry UsageGovernment health agencies, hospitals
Common Search & ComparisonOften compared for roles in disease investigation

Both roles involve public health efforts, but Case Investigators typically handle confirmed cases and gather detailed information, while Contact Tracers focus on identifying and notifying individuals who may have been exposed. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by Case Investigators and how can they be addressed?

Case Investigators often encounter challenges such as managing a high volume of cases, dealing with sensitive or confidential information, and communicating effectively with individuals from diverse backgrounds. Time management and organizational skills are crucial to keep up with deadlines and ensure thorough documentation. Building rapport and maintaining professionalism during interviews can help in gathering accurate information. Utilizing case management software and participating in regular team meetings can also improve efficiency and support.
More about Case Investigator jobs
What cities are hiring for Case Investigator jobs? Cities with the most Case Investigator job openings:
What are the most commonly searched types of Case Investigator jobs? The most popular types of Case Investigator jobs are:
What states have the most Case Investigator jobs? States with the most job openings for Case Investigator jobs include:
Infographic showing various Case Investigator job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 7% As Needed, 20% Full Time, 60% Part Time, and 10% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.
Case Investigator

$52K - $70K/yr

Full-time

Posted 18 days ago


Job description

Posting Details
Posting Summary
Classification Title
Investigator IV
Classification Code
JA20
Pay Grade
GEN09
Subject to Drug/Alcohol Testing Guidelines
No
Subject to Credit Check
No
Internal Title
Case Investigator
Department
Title IX and Protected Rights
Position Type
PCLS - Slotted Classified
Full or Part Time
Full-Time
Basis
12 mo.
Hours per week
37.5 hours per week
Normal Work Schedule
M-Th 8am-5pm, F 8am-12:30pm
Job Details
Case Investigator
Coastal Carolina University is currently accepting applications for the following full-time position: Case Investigator in the Office of Title IX and Protected Rights.
The Case Investigator in the Office of Protected Rights and Title IX is responsible for conducting prompt, thorough, and impartial investigations into allegations of protected rights violations or other University policy or Code of Conduct violations, as assigned, by developing and executing comprehensive investigative plans. This role gathers, analyzes, and assesses relevant information and evidence, interviews involved parties, and applies applicable policies to ensure fair and equitable outcomes. The investigator prepares detailed written reports summarizing investigative findings and supports the office's efforts in maintaining accurate records, reporting trends, and identifying areas of concern within the campus community. The position also contributes to policy and procedure review to ensure legal compliance and alignment with best practices. Additionally, the Case Investigator manages special projects and supports broader University compliance initiatives. Through training, outreach, and educational programming, the role promotes awareness of protected rights and fosters a safe and compliant campus environment.
How to Apply: Interested candidates may apply online athttps://jobs.coastal.edu/postings/121808. Applicants must submit a cover letter, resume and contact information for three (3) professional references. Review of applications will begin immediately and continue until position is filled.
Required Qualifications: A bachelor's degree in a job-related field and three (3) years experience investigating allegations of misconduct which may be substituted by an equivalent combination of job-related certification, training, education, and/or experience.
Preferred Qualifications: Juris Doctor; experience investigating allegations of discrimination, violations of policy or code(s) of conduct; experience working in higher education; and experience with Maxient case management system.
Duties include, but are not limited to:
  • Coordinate and Conduct Investigations: Conducts prompt, thorough, and impartial investigations through the development of an investigative plan to include identifying and interviewing parties, gathering and assessing information and evidence relevant to the investigation, applying relevant policies. Prepares comprehensive written reports of information gathered during an investigation.
  • Provides support to the Office of Protected Rights and Title IX by assisting in maintaining database records, assisting in the development of reports, trend assessments, and identifying areas of concern in the campus environment and beyond. Assists with the review of policies and procedures to ensure compliance with the law and alignment with best practices.
  • Manages special projects for the Office of Protected Rights and Title IX and/or University Compliance.
  • Provides compliance training, educational programming, and outreach regarding protected rights to campus community through the development of effective engagement strategies with faculty, staff, and students.

Program Coordinator II (AH40/61122714/FTE-S01148P), full-time position with benefits. SC State Pay Grade: GEN09. Salary range: $52,100.00 (minimum) - $70,300.00 (midpoint). Normal work hours are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 8:00 a.m. to 12:30 p.m. Must be flexible to meet the special scheduling needs of the university.
Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 12,000 students from 48 states and 53 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master's degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.
The University provides equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, citizenship status, national origin, or because an employee or applicant for employment is an individual with a disability or a disabled veteran, an Armed Forces service medal veteran, a recently separated veteran, or an active-duty wartime or campaign badge veteran, or other "protected veteran," as defined by law. Coastal Carolina University is an EO/AA employer.
Required Qualifications
A bachelor's degree in a job related field and three (3) years experience investigating allegations of misconduct which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Preferred Qualifications
Juris Doctor; experience investigating allegations of discrimination, violations of policy or code(s) of conduct; experience working in higher education; and experience with Maxient case management system.
Knowledge, Skills & Abilities
Knowledge of laws, regulations, policies and procedures relevant to federally protected rights; Demonstrated ability to handle difficult and sensitive employee situations with refined judgment while maintaining confidentiality and adhering to data privacy laws and policies; Demonstrated ability to manage multiple, ongoing cases and a complex caseload; Demonstrated ability to establish and maintain effective working relationships; Strong written and oral communication and interpersonal skills to work collaboratively with staff, faculty and students in academic and administrative departments and offices; Knowledge of the Maxient case management system.
Posting Detail Information
Posting Number
FTE-S01148P
Number of Vacancies
1
Desired Start Date
08/01/2026
Position End Date (if temporary)
Job Open Date
05/22/2026
Job Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Quicklink for Posting
https://jobs.coastal.edu/postings/121808
Job Duties