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Case Investigator Jobs (NOW HIRING)

STI

Case Investigator

Cookeville, TN · On-site

Case Investigator Location: Cookeville, TN Duration: 12+ Months Case Investigation 1. Interviewing & Data Collection • Calls newly diagnosed cases and collect data on symptoms, exposures, and ...

Coastal Carolina University

Case Investigator

Conway, SC · On-site

$52K - $70K/yr

Case Investigator in the Office of Title IX and Protected Rights. The Case Investigator in the Office of Protected Rights and Title IX is responsible for conducting prompt, thorough, and impartial ...

City of New York

Case Investigator

Long Island City, NY · On-site

$70K - $80K/yr

Job Duties and Responsibilities: -Conduct communicable disease case investigations -Perform medical chart reviews and abstractions -Conduct patient and provider telephone interviews -Triage incoming ...

New

City of New York

Cold Case Investigator

Bronx, NY

A dedicated Cold Case Investigator would be able to assist in reviewing and cataloging Homicide and Sexual Assault cases that have been deemed cold to help locate and identify suitable cases to work ...

City of New York

Cold Case Investigator

Bronx, NY · On-site

A dedicated Cold Case Investigator would be able to assist in reviewing and cataloging Homicide and Sexual Assault cases that have been deemed cold to help locate and identify suitable cases to work ...

City of New York

Cold Case Investigator

Bronx, NY · On-site

$90K - $100K/yr

A dedicated Cold Case Investigator would be able to assist in reviewing and cataloging Homicide and Sexual Assault cases that have been deemed cold to help locate and identify suitable cases to work ...

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How much do case investigator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for case investigator in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What is a case investigator?

Case investigators are professionals who gather information and conduct interviews to trace the source and spread of diseases, typically during outbreaks or public health emergencies. They work to identify people who may have been exposed to contagious diseases, provide guidance on testing and quarantine, and collect data to support public health interventions. Case investigators play a critical role in controlling the spread of diseases and ensuring that affected individuals receive appropriate care and information.

What skills and qualifications are needed to be a case investigator?

To thrive as a Case Investigator, you need strong analytical skills, attention to detail, and typically a background in public health, criminal justice, or related fields. Proficiency with case management systems, database software, and sometimes certifications like contact tracing or investigative methods are commonly required. Effective communication, cultural competence, and discretion are crucial soft skills for engaging with diverse populations and maintaining confidentiality. These abilities ensure accurate information gathering, effective case resolution, and trust-building with stakeholders.

What are common challenges faced by case investigators and how can they be addressed?

Case Investigators often encounter challenges such as managing a high volume of cases, dealing with sensitive or confidential information, and communicating effectively with individuals from diverse backgrounds. Time management and organizational skills are crucial to keep up with deadlines and ensure thorough documentation. Building rapport and maintaining professionalism during interviews can help in gathering accurate information. Utilizing case management software and participating in regular team meetings can also improve efficiency and support.

What is the difference between Case Investigator vs Contact Tracer?

AspectCase InvestigatorContact Tracer
Required CredentialsHigh school diploma or equivalent; some roles may require health-related certificationsHigh school diploma or equivalent; often health-related certifications preferred
Work EnvironmentPublic health offices, hospitals, or community settingsPublic health departments, community outreach settings
Employer & Industry UsageGovernment health agencies, hospitals
Common Search & ComparisonOften compared for roles in disease investigation

Both roles involve public health efforts, but Case Investigators typically handle confirmed cases and gather detailed information, while Contact Tracers focus on identifying and notifying individuals who may have been exposed. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a case investigator?

To become a case investigator, typically you need a high school diploma or equivalent, and relevant experience in health, social services, or law enforcement can be beneficial. Many roles require strong communication skills, attention to detail, and knowledge of data collection and reporting tools. Some positions may also require certification or training specific to public health or disease investigation.
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Case Investigator jobs near you
Infographic showing various Case Investigator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.

Case Investigator

STI

Cookeville, TN • On-site

Full-time

Re-posted 21 days ago

Job description

Job Title: Case Investigator
Location: Cookeville, TN
Duration: 12+ Months
Case Investigation
1. Interviewing & Data Collection
• Calls newly diagnosed cases and collect data on symptoms, exposures, and persons with whom they have been in contact while infectious.
• Communicates with contacts in a professional and empathic manner, assuring them of the confidentiality of the information collected and explaining how the contact information will be utilized.
• Collects and records information into a statewide database and assures the accuracy of data.
2. Health Education
• Provides cases with approved information about state isolation procedures and monitors compliance with isolation.
• Alerts Epidemiologists if the case is associated with a congregate or other high-risk settings that require additional public health investigation or intervention.
• Following established procedures and/or script, the incumbent will provide the ill individual with resources available for further information or support as needed.
• Provide education with outside partners and community stakeholders as needed as a way to decrease spread of disease.
3. Data Entry & Maintenance
• Utilizes established database(s) to identify newly diagnosed patients.
• Inputs data collected (i.e. symptoms, contacts, etc.) into a database and assures database is kept up to date.
• Provides data from Case Investigation efforts to Epidemiologists and/or Health Educators as necessary.
Contact Tracing
• Utilize excellent and sensitive interpersonal, cultural sensitivity, and interviewing skills such that you build and maintain trust with patients and contacts as you work with a patient to help them recall everyone with whom they have had close contact during the timeframe while they may have been infectious.
• Notify exposed individuals (contacts) of their potential exposure as rapidly and sensitively as possible.
• Protect patient privacy, contacts are only informed that they may have been exposed to a patient with the infection. They are not told the identity of the patient who may have exposed them.
• Provide contacts with education, information, and support to understand their risk, what they should do to separate themselves from others who are not exposed, monitor themselves for illness, and the possibility that they could spread the infection to others even if they themselves do not feel ill.
• Encourage contacts to follow CDC guidance as recommended.
• Check in with contacts to make sure they are self-monitoring and have not developed symptoms.
• Maintain data in contract tracing software.

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