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Case Investigator Jobs (NOW HIRING)

The State of Arizona

Senior Investigator

Phoenix, AZ · On-site

$55K - $61K/yr

This position prepares case reports and may present cases before the Arizona Office of Administrative Hearings. The position also performs licensing background investigations, ensures adequate ...

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Case Investigator information

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How much do case investigator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for case investigator in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Investigator, and why are they important?

To thrive as a Case Investigator, you need strong analytical skills, attention to detail, and typically a background in public health, criminal justice, or related fields. Proficiency with case management systems, database software, and sometimes certifications like contact tracing or investigative methods are commonly required. Effective communication, cultural competence, and discretion are crucial soft skills for engaging with diverse populations and maintaining confidentiality. These abilities ensure accurate information gathering, effective case resolution, and trust-building with stakeholders.

What are case investigators?

Case investigators are professionals who gather information and conduct interviews to trace the source and spread of diseases, typically during outbreaks or public health emergencies. They work to identify people who may have been exposed to contagious diseases, provide guidance on testing and quarantine, and collect data to support public health interventions. Case investigators play a critical role in controlling the spread of diseases and ensuring that affected individuals receive appropriate care and information.

What is the difference between Case Investigator vs Contact Tracer?

AspectCase InvestigatorContact Tracer
Required CredentialsHigh school diploma or equivalent; some roles may require health-related certificationsHigh school diploma or equivalent; often health-related certifications preferred
Work EnvironmentPublic health offices, hospitals, or community settingsPublic health departments, community outreach settings
Employer & Industry UsageGovernment health agencies, hospitals
Common Search & ComparisonOften compared for roles in disease investigation

Both roles involve public health efforts, but Case Investigators typically handle confirmed cases and gather detailed information, while Contact Tracers focus on identifying and notifying individuals who may have been exposed. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by Case Investigators and how can they be addressed?

Case Investigators often encounter challenges such as managing a high volume of cases, dealing with sensitive or confidential information, and communicating effectively with individuals from diverse backgrounds. Time management and organizational skills are crucial to keep up with deadlines and ensure thorough documentation. Building rapport and maintaining professionalism during interviews can help in gathering accurate information. Utilizing case management software and participating in regular team meetings can also improve efficiency and support.
More about Case Investigator jobs
What cities are hiring for Case Investigator jobs? Cities with the most Case Investigator job openings:
What are the most commonly searched types of Case Investigator jobs? The most popular types of Case Investigator jobs are:
What states have the most Case Investigator jobs? States with the most job openings for Case Investigator jobs include:
What are popular job titles related to Case Investigator jobs? For Case Investigator jobs, the most frequently searched job titles are:
Case Investigator jobs near you
Infographic showing various Case Investigator job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 7% As Needed, 20% Full Time, 60% Part Time, and 10% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.
Senior Fraud Investigations Analyst

Senior Fraud Investigations Analyst

ID.me

Mclean, VA

Other

Posted 26 days ago

ID.me rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

164th of 186 rated software companies

Job description

Senior Fraud Investigations AnalystRole Overview

ID.me is looking for a Senior Fraud Investigations Analyst to join our organization as an execution-focused individual contributor. This role is responsible for leading investigations into account takeover (ATO) activity, identifying fraud patterns at scale, and strengthening detection strategies.

We are seeking a highly skilled analyst who can independently analyze large datasets, uncover coordinated fraud campaigns, and drive improvements in detection systems. This role requires moving beyond case-by-case investigation into trend analysis, signal development, and data-driven decision making.

This role is based out of our McLean, VA office and requires full-time in-office attendance.

Responsibilities
  • Lead complex account takeover (ATO) investigations, including multi-account and organized fraud activity
  • Analyze large datasets using SQL, Python, or similar tools to identify trends, anomalies, and attack patterns
  • Use fraud detection tools, machine learning outputs, and risk-scoring systems to drive high-quality investigations
  • Independently own investigations from detection through resolution, including clear documentation and recommendations
  • Identify gaps in detection logic and contribute to improvements in rules, models, and workflows
  • Partner with engineering, data, and product teams to enhance fraud detection capabilities and signal quality
  • Act as an escalation point for high-severity or ambiguous fraud cases
  • Develop and refine investigation playbooks and analytical approaches for ATO detection
  • Support reporting and analysis of fraud trends, detection performance, and operational metrics
  • Leverage AI/LLM tools to analyze large datasets, identify fraud patterns, and improve investigation speed and accuracy while validating outputs against source data
Basic Qualifications
  • Bachelor's degree from an accredited institution; strong preference for quantitative fields such as Economics, Computer Science, Statistics, Mathematics, or similar
  • 4+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with a focus on account takeover (ATO) attacks (typically 4-8 years total experience; candidates should have <10 years overall)
  • 2+ years of experience using SQL, Python, or similar tools to analyze data and drive investigations
  • 2+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
  • 2+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data
  • Demonstrated experience analyzing fraud trends beyond individual case investigations (e.g., pattern detection, ring analysis)
  • Experience using AI/LLM tools to enhance data analysis and investigations, with demonstrated ability to validate and apply outputs effectively
Preferred Qualifications
  • Experience at a fintech company, technology company, or reputable financial institution 
  • Strong experience analyzing organized fraud rings or large-scale ATO campaigns
  • Experience influencing fraud detection logic, models, or rule systems
  • Familiarity with AI/ML techniques applied to fraud detection and risk analysis
  • Ability to translate analytical findings into actionable improvements for product, engineering, or risk systems

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