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Case Investigator Jobs in Iowa (NOW HIRING)

Frasco Inc

Surveillance Investigator

Des Moines, IA

$22 - $26/hr

Surveillance Investigator Job Location : Des Moines, IA - and surrounding area Job Type: Part-Time, ... Review assignments to determine case objectives and develop or follow action plans * Utilize ...

Frasco Inc

Surveillance Investigator

Des Moines, IA · On-site

$22 - $26/hr

Surveillance Investigator Job Location : Des Moines, IA - and surrounding area Job Type: Part-Time, ... Review assignments to determine case objectives and develop or follow action plans * Utilize ...

Frasco, Inc.

Surveillance Investigator

Des Moines, IA · On-site

$22 - $26/hr

Surveillance Investigator Job Location : Des Moines, IA - and surrounding area Job Type: Part-Time, ... Review assignments to determine case objectives and develop or follow action plans * Utilize ...

State of Iowa

Investigator 2 - Davenport

Des Moines, IA · On-site

$53K - $81K/yr

Obtain and review case information to determine investigative methods; use agency specific programs to open, track, close cases, and research sources of information. Utilize appropriate computer ...

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Case Investigator information

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$21

$29

$38

How much do case investigator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for case investigator in Iowa is $29.78, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $33.85 per hour, depending on experience, location, and employer.

What is a case investigator?

Case investigators are professionals who gather information and conduct interviews to trace the source and spread of diseases, typically during outbreaks or public health emergencies. They work to identify people who may have been exposed to contagious diseases, provide guidance on testing and quarantine, and collect data to support public health interventions. Case investigators play a critical role in controlling the spread of diseases and ensuring that affected individuals receive appropriate care and information.

What skills and qualifications are needed to be a case investigator?

To thrive as a Case Investigator, you need strong analytical skills, attention to detail, and typically a background in public health, criminal justice, or related fields. Proficiency with case management systems, database software, and sometimes certifications like contact tracing or investigative methods are commonly required. Effective communication, cultural competence, and discretion are crucial soft skills for engaging with diverse populations and maintaining confidentiality. These abilities ensure accurate information gathering, effective case resolution, and trust-building with stakeholders.

What are common challenges faced by case investigators and how can they be addressed?

Case Investigators often encounter challenges such as managing a high volume of cases, dealing with sensitive or confidential information, and communicating effectively with individuals from diverse backgrounds. Time management and organizational skills are crucial to keep up with deadlines and ensure thorough documentation. Building rapport and maintaining professionalism during interviews can help in gathering accurate information. Utilizing case management software and participating in regular team meetings can also improve efficiency and support.

What is the difference between Case Investigator vs Contact Tracer?

AspectCase InvestigatorContact Tracer
Required CredentialsHigh school diploma or equivalent; some roles may require health-related certificationsHigh school diploma or equivalent; often health-related certifications preferred
Work EnvironmentPublic health offices, hospitals, or community settingsPublic health departments, community outreach settings
Employer & Industry UsageGovernment health agencies, hospitals
Common Search & ComparisonOften compared for roles in disease investigation

Both roles involve public health efforts, but Case Investigators typically handle confirmed cases and gather detailed information, while Contact Tracers focus on identifying and notifying individuals who may have been exposed. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a case investigator?

To become a case investigator, typically you need a high school diploma or equivalent, and relevant experience in health, social services, or law enforcement can be beneficial. Many roles require strong communication skills, attention to detail, and knowledge of data collection and reporting tools. Some positions may also require certification or training specific to public health or disease investigation.

What are the most commonly searched types of Case Investigator jobs in Iowa?

The most popular types of Case Investigator jobs in Iowa are:

What are popular job titles related to Case Investigator jobs in IA?

For Case Investigator jobs in IA, the most frequently searched job titles are:

Case Investigator jobs near you
Infographic showing various Case Investigator job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $61,945 per year, or $29.8 per hour.

Surveillance Investigator I

Sioux City, IA • On-site

Command Investigations
Investigation and Physical Security Services • 51 - 200 employees

6.1

Company rating: 6.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

375th of 499 rated business services

Respectful managers

Learn more about Command Investigationsexternal

$20 - $25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Job Type
Part-time
Description
Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment.
Why You Will Love Working with Command Investigations, LLC?
At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results!
Pay: $20-$25 per hour (depending on state)
Schedule: This is not a 9-5 job. Days of the week vary, and weekends, overtime, and Holidays are typically required. Start times may be as early as 3:00-4:00 AM depending on case requirements but are typically 6:00 AM. 8-hour shifts are typical but can range up to 12-16 hours.
NOTE: Due to the nature of this role, there is no guarantee of hours or case assignments; however, we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification.
Location: On the Road with potential overnight stays when necessary
Growth Opportunities: Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.
How We Take Care of You (Full Time Benefits):
  • Accrued Paid Time Off
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) Plan
  • Employee Referral Program
  • Paid Travel Time
  • Daily Vehicle Allowance
  • Reimbursement for case related expenses
  • Overnight Pay
  • Additional performance incentives - Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance.

At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure.
What You will Do:
In this role, you will conduct field surveillance investigations by observing, tracking, and documenting subjects' activities, capturing detailed video evidence, and preparing comprehensive reports for client review.
  • Conduct surveillance by monitoring, tracking, and recording subjects during daily activities
  • Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion
  • Develop and execute pre-surveillance planning tailored to each location and case
  • Record and document investigative findings through video and detailed written reports
  • Capture subjects in a variety of environments, such as public spaces, events, and workplaces
  • Submit comprehensive reports and video evidence within required timeframes
  • Communicate consistently with team leaders regarding positions, observations, and tactical strategy
  • Utilize digital surveillance equipment, web-based technology, and investigative software
  • Maintain confidentiality and professionalism while representing Command Investigations
  • Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations

Requirements
Required equipment, including but not limited to:
  • Reliable vehicle with legal dark tint
  • Smartphone
  • Laptop with Microsoft Word
  • Digital camcorder with date/time stamp and upload capability
  • Covert camera of choice
  • Tripod/monopod
  • SD cards if applicable

What We are Looking For:
  • Highly observant and detail-oriented individuals
  • Strong sense of integrity, independence, and reliability
  • Excellent judgment and situational awareness
  • Adaptability to changing environments and case demands
  • Self-motivated professionals who can work autonomously
  • Strong written and verbal communication skills
  • Professional demeanor with a commitment to discretion and client confidentiality
  • Eagerness to learn and grow within the investigative industry

What You Will Bring:
  • 0-1 years of experience required
  • Must be 21 years of age or older
  • Valid driver's license with clean DMV record
  • High school diploma or equivalent required
  • College degree preferred
  • Computer skills including the ability to upload video and still images from a camera into an electronic system
  • Must carry personal auto insurance with liability limits of 100k/300k/100k
  • Computer skills including the ability to upload video and still images from a camera into an electronic system
  • Proficient reading skills and ability to follow directions required
  • Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills. Flexibility and effective time management are required
  • Ability to work holidays, weekends, and overtime required
  • Regular, predictable, and full attendance, as assigned, is an essential function of the job
  • Willingness to travel and work the required schedule, starting as early as 3:00 AM
  • Complete a Command Investigations, LLC employment application and submit to other pre-employment tasks as required for employment

Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee will be required to remember and understand certain instructions, guidelines, or other information.
  • The employee should have the ability to lift up to and including 25lbs/11.34kg on occasion.
  • The employee will be required to sit, stand, and/or walk for long periods at a time.
  • The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine, or 10-Key numeric keypad.
  • Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.

About Command Investigations
Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting-edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.
Command Investigations, LLC is an Equal Opportunity Employer.
Salary Description
20-25

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