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Case Investigator Jobs (NOW HIRING)

HMSA

Investigator I

Honolulu, HI · Hybrid

* SIU case investigation management and resolution: * Manage FWA case investigations, collaborate with federal, state and law enforcement entities, and provide applicable notifications as required.

State of Virginia

Investigator - Arlington

Arlington, VA · On-site

$64K/yr

Draft written reports of case investigation for attorneys. * Belief in the presumption of innocence, concern about protecting the Constitutional rights of every person. * Professional desire to serve ...

Advantage Surveillance LLC

SIU Investigator

Phoenix, AZ · On-site

Independently reviews the assignment, supporting documentation and all other case information prior ... Locate subjects of the assigned investigation and conduct applicable case investigation, to include ...

CoventBridge Group

Surveillance Investigator

Winston Salem, NC · On-site

$19.75 - $24.50/hr

Surveillance Investigator - Full Time Winston-Salem, NC Area CoventBridge Group is growing--and we ... Case Prep: Use social media and database tools to conduct initial research and gather intel on ...

The State of Arizona

Senior Investigator

Phoenix, AZ

$55K - $61K/yr

This position prepares case reports and may present cases before the Arizona Office of Administrative Hearings. The position also performs licensing background investigations, ensures adequate ...

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Case Investigator information

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How much do case investigator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for case investigator in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Investigator, and why are they important?

To thrive as a Case Investigator, you need strong analytical skills, attention to detail, and typically a background in public health, criminal justice, or related fields. Proficiency with case management systems, database software, and sometimes certifications like contact tracing or investigative methods are commonly required. Effective communication, cultural competence, and discretion are crucial soft skills for engaging with diverse populations and maintaining confidentiality. These abilities ensure accurate information gathering, effective case resolution, and trust-building with stakeholders.

What are case investigators?

Case investigators are professionals who gather information and conduct interviews to trace the source and spread of diseases, typically during outbreaks or public health emergencies. They work to identify people who may have been exposed to contagious diseases, provide guidance on testing and quarantine, and collect data to support public health interventions. Case investigators play a critical role in controlling the spread of diseases and ensuring that affected individuals receive appropriate care and information.

What is the difference between Case Investigator vs Contact Tracer?

AspectCase InvestigatorContact Tracer
Required CredentialsHigh school diploma or equivalent; some roles may require health-related certificationsHigh school diploma or equivalent; often health-related certifications preferred
Work EnvironmentPublic health offices, hospitals, or community settingsPublic health departments, community outreach settings
Employer & Industry UsageGovernment health agencies, hospitals
Common Search & ComparisonOften compared for roles in disease investigation

Both roles involve public health efforts, but Case Investigators typically handle confirmed cases and gather detailed information, while Contact Tracers focus on identifying and notifying individuals who may have been exposed. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges faced by Case Investigators and how can they be addressed?

Case Investigators often encounter challenges such as managing a high volume of cases, dealing with sensitive or confidential information, and communicating effectively with individuals from diverse backgrounds. Time management and organizational skills are crucial to keep up with deadlines and ensure thorough documentation. Building rapport and maintaining professionalism during interviews can help in gathering accurate information. Utilizing case management software and participating in regular team meetings can also improve efficiency and support.
More about Case Investigator jobs
What cities are hiring for Case Investigator jobs? Cities with the most Case Investigator job openings:
What are the most commonly searched types of Case Investigator jobs? The most popular types of Case Investigator jobs are:
What states have the most Case Investigator jobs? States with the most job openings for Case Investigator jobs include:
What are popular job titles related to Case Investigator jobs? For Case Investigator jobs, the most frequently searched job titles are:
Case Investigator jobs near you
Infographic showing various Case Investigator job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 7% As Needed, 20% Full Time, 60% Part Time, and 10% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.
Investigator I

Investigator I

Hawaii Medical Service Association

Honolulu, HI • Hybrid

Full-time

Posted 14 days ago

Job description

  1. SIU case investigation management and resolution:
    • Manage FWA case investigations, collaborate with federal, state and law enforcement entities, and provide applicable notifications as required.
    • Maintain extensive documentation and evidence for SIU cases.
    • Recommend and implement preventive measures to combat FWA. schemes including, but not limited to provider education, policies, claims edits and payment suspensions.
    • Manage the recovery, allocation and documentation of health plan funds resulting from FWA findings.
  2. SIU allegation intake and management:
    • Manage the intake, documentation and resolution of FWA referrals to SIU.
    • Coordinate with internal and external partners on FWA allegations.
    • Assess needs, make recommendations and complete timely reviews in accordance with all regulatory requirements.
  3. Support SIU Operations:
    • Create and maintain internal policies and procedures, workflows and presentations and present as needed to internal and external entities.
    • Support regulatory audits and RFIs from law enforcement and federal and state entities.
    • Represent SIU at cross functional workgroups and meetings and present case recommendations to other applicable business areas including, but not limited to Legal, Medical Management, Provider Operations and Claims Administration.
  4. Perform all other miscellaneous responsibilities and duties as assigned or directed.
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