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Remote Case Investigator Jobs (NOW HIRING)

IAVA

Case Manager

Manhattan, NY · Remote

$22 - $28.25/hr

IAVA's RRRP is our best in class national referral service with an intensive remote case management component. Since its launch in late 2012, our Case Managers have helped more than 8,000 veterans ...

Constellis

Case Reviewer

VA · On-site +1

POSITION SUMMARY The Case Manager scrutinizes reports of investigations submitted by the Field Investigators to ensure accuracy, completeness, and timely submission to customer. HOURLY RATE Actual ...

Treliant LLC

AML Investigator

$65/hr

All work will be 100% remote. Responsibilities While the scope of each project may be different ... Utilize transaction monitoring and case management systems (as available), vendor solutions, and ...

Treliant LLC

AML Investigator

$65/hr

All work will be 100% remote. Responsibilities While the scope of each project may be different ... Utilize transaction monitoring and case management systems (as available), vendor solutions, and ...

Crum & Forster

SIU Investigator (Remote)

Austin, TX · Remote

... remote presence in limited regional offices What you will do: * Provide investigative and anti ... Case manage vended services such as surveillance, activity checks, and medical canvases with a ...

ID.me

Senior Fraud Investigations Analyst

Mclean, VA · On-site +1

Certain roles -- such as field-based sales or other remote-by-design positions -- may have ... This role requires moving beyond case-by-case investigation into trend analysis, signal development ...

Crum & Forster

SIU Investigator (Remote U.S.)

FL · Remote

... remote presence in limited regional offices What you will do: * Provide investigative and anti ... Case manage vended services such as surveillance, activity checks, and medical canvases with a ...

The Robison Group

Desktop Investigator

$18 - $20/hr

Troy, MI / Remote Employment Type: Full-Time Summary of Role and Position Desktop Investigators ... Prioritize workload based on case deadline and urgency. * Deliver final investigation reports and ...

Crum & Forster

SIU Investigator (Remote U.S.)

OK · Remote

... remote presence in limited regional offices What you will do: * Provide investigative and anti ... Case manage vended services such as surveillance, activity checks, and medical canvases with a ...

Crum & Forster

SIU Investigator (Remote U.S.)

TX · Remote

... remote presence in limited regional offices What you will do: * Provide investigative and anti ... Case manage vended services such as surveillance, activity checks, and medical canvases with a ...

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How much do remote case investigator jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for remote case investigator in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What is a Remote Case Investigator job?

A Remote Case Investigator is responsible for researching and analyzing cases, typically related to public health, fraud, insurance claims, or other investigations, while working from a remote location. They conduct interviews, collect and assess data, and document findings to support case resolution. This role requires strong communication, analytical, and organizational skills, as well as proficiency in data entry and report writing. Many positions also require knowledge of relevant laws, regulations, or industry practices.

What does the typical day-to-day workflow look like for a Remote Case Investigator?

A typical day for a Remote Case Investigator involves reviewing new cases, gathering and verifying relevant information through research and interviews, and thoroughly documenting findings in digital case management systems. Investigators often interact with clients, witnesses, or stakeholders by phone, email, or video calls to collect additional data and clarify details. The role usually entails independent work but also includes collaborating with supervisors or team members during virtual meetings to discuss complex cases or ensure consistency in case handling. Managing priorities and meeting deadlines are key aspects of the job, as timely and accurate resolution of cases is essential. This workflow provides variety and the opportunity to develop both investigative and remote collaboration skills.

What are the key skills and qualifications needed to thrive in the Remote Case Investigator position, and why are they important?

To thrive as a Remote Case Investigator, you need strong analytical abilities, attention to detail, research skills, and experience in case management or investigations, typically backed by a relevant degree or professional background. Familiarity with digital case management platforms, secure communication tools, and data privacy protocols is commonly required. Excellent written communication, critical thinking, time management, and the ability to work independently are standout soft skills in this position. These skills ensure the efficient, accurate, and confidential handling of cases while supporting collaboration with remote teams.

More about Remote Case Investigator jobs
What cities are hiring for Remote Case Investigator jobs? Cities with the most Remote Case Investigator job openings:
What are the most commonly searched types of Case Investigator jobs? The most popular types of Case Investigator jobs are:
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Remote Case Investigator jobs near you
Infographic showing various Remote Case Investigator job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 13% In-person, and 87% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.

Case Manager

IAVA

Manhattan, NY • Remote

$22 - $28.25/hr

Other

Re-posted 28 days ago

Job description

An exciting opportunity exists to join Iraq and Afghanistan Veterans of America as a Case Manager for the Rapid Response Referrals Program (RRRP). IAVA’s RRRP is our best in class national referral service with an intensive remote case management component. Since its launch in late 2012, our Case Managers have helped more than 8,000 veterans and family members get on track to meeting their goals through free and confidential support and connections to highest quality resources and benefits.
Our Case Managers will work directly with veterans and their families to understand their needs, provide information and referrals, crisis intervention, and remote case management services. The Case Manager will be based in IAVA’s New York City headquarters and report to the RRRP Director.

KEY RESPONSIBILITIES
  • Engage in remote case-management via phone and email working with veterans and their families.
  • Organize and prioritize daily responsibilities to ensure that clients’ needs are met.
  • Evaluate clients to identify their strengths, support systems, immediate needs, functional capabilities and needed assistance.
  • Provide crisis intervention to individuals and families facing emergencies with food, shelter, medical needs, spousal abuse, mental health and other urgent issues.
  • Provide guidance and support for clients with presenting issues adversely affecting their lives (i.e., mental illness, addiction, abuse).
  • Conduct benefits screenings to determine eligibility.
  • Locate and engage with public agencies on the state and federal level, with other nonprofits, various Veterans Affairs sites and departments to identify employment, supportive and mental health services, housing resources and emergency financial assistance.
  • Provide referral services to veterans and family members to connect them with best in class programs, resources and support.
  • Maintain exclusively electronic files within our Salesforce CRM and ensure that clients’ records are complete, accurate and updated regularly.
  • Conduct rigorous follow-up to ensure clients’ needs are being met and referrals made are providing quality level of services and support.
  • Participate in all required meetings and case conferences.
  • Engage in ongoing professional development and necessary training to improve military cultural competencies, general understanding of services and benefits available to veterans.
  • Other duties as assigned.

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