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Remote Trust Safety Investigator Jobs (NOW HIRING)

Peerspace

Associate Investigator, Trust and Safety

$26/hr

As an Associate Investigator on the Trust & Safety team, you are the first line of defense in ... Peerspace is proudly certified as a Great Place to Work™ and we're a remote first company with ...

ZipRecruiter

Trust & Safety Associate

Phoenix, AZ · On-site +1

$21/hr

As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a ... Investigate potential fraud, account takeovers, and policy violations to maintain a safe and ...

ClassDojo

Trust & Safety Lead

About The Role We're hiring a Trust & Safety Lead to handle the most sensitive issues coming from ... Remote ClassDojo takes a number of factors into consideration when determining compensation ...

ZipRecruiter

Trust & Safety Associate

Phoenix, AZ · On-site +1

$21/hr

As a Trust & Safety Associate, you are on the front lines of protecting our users. You'll be a ... Investigate potential fraud, account takeovers, and policy violations to maintain a safe and ...

ezCater

Senior Manager, Trust & Safety (Remote)

They are seeking a Senior Manager in technology Trust & Safety to conceive and oversee the ... legal's investigation into actual or potential disputes arising from trust-breaching events or ...

ezCater

Senior Manager, Trust & Safety (Remote)

Own investigation and escalation . Lead internal fact gathering to support legal's investigation ... of Trust and Safety program design and implementation. * A track record of building and leading ...

Rula Health

Data Scientist - Trust & Safety (Remote)

$166K - $192K/yr

... data investigation role * Expert proficiency in SQL and Python/R for querying large datasets ... or Trust & Safety environment (e.g., auditing for fraud, waste, and abuse) * Strong familiarity ...

New

Vercel

Software Engineer, Trust & Safety

$208K - $312K/yr

As a Software Engineer on our Trust & Safety team at Vercel, you'll build and operate systems that ... If you're located beyond that distance, the role is fully remote. For location-specific details ...

Vercel

Software Engineer, Trust & Safety

$208K - $312K/yr

As a Software Engineer on our Trust & Safety team at Vercel, you'll build and operate systems that ... If you're located beyond that distance, the role is fully remote. For location-specific details ...

10a Labs

Principal Cyber Investigator

Washington, DC · On-site +1

$150K - $180K/yr

At least 9+ years of experience in cybersecurity, threat intelligence, Trust & Safety, national ... Fully remote, U.S.-based * Health Benefits: Comprehensive health, dental, and vision coverage

Coalfire

Digital Privacy, Trust & Safety Consultant

$105K - $148K/yr

The Digital Privacy, Trust & Safety Consultant conducts independent audits and technical testing of ... Remote Why You'll Want to Join Us At Coalfire, you'll find the support you need to thrive ...

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Remote Trust Safety Investigator information

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$32K

$75.3K

$131K

How much do remote trust safety investigator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote trust safety investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a remote trust safety investigator?

A Remote Trust Safety Investigator is a professional responsible for monitoring, investigating, and resolving issues related to user safety, fraud, and policy violations on digital platforms. Working remotely, they review user reports, analyze online activity, and enforce community guidelines to protect users from harmful behavior. Their work involves gathering evidence, communicating with affected parties, and collaborating with legal or compliance teams to ensure a safe and trustworthy environment. They often work for technology companies, social media platforms, or online marketplaces.

How does a remote trust safety investigator typically collaborate with other departments to address complex safety incidents?

Remote Trust & Safety Investigators often work closely with teams such as Legal, Customer Support, Product, and Engineering to handle complex safety incidents. When an issue arises, investigators may gather information from internal databases, coordinate with legal for compliance, and consult with product teams to understand platform features or vulnerabilities. Regular cross-functional meetings and well-documented escalation protocols help ensure that cases are resolved efficiently and in line with company policies. This collaborative approach is crucial for maintaining a safe user environment and ensuring that all perspectives are considered in decision-making.

What are the key skills and qualifications needed to thrive as a remote trust safety investigator, and why are they important?

To thrive as a Remote Trust & Safety Investigator, you need strong analytical skills, attention to detail, and experience in online risk management or a related field. Familiarity with content moderation tools, case management systems, and sometimes certifications in digital forensics or compliance are often required. Excellent judgment, clear communication, and resilience stand out as essential soft skills in this role. These qualifications ensure effective identification and resolution of safety risks, maintaining platform integrity and user trust.

What is the difference between Remote Trust Safety Investigator vs Remote Content Moderator?

AspectRemote Trust Safety InvestigatorRemote Content Moderator
Required CredentialsExperience in online safety, sometimes certifications in cybersecurity or digital safetyBasic understanding of content policies, sometimes training certifications
Work EnvironmentInvestigating safety issues, analyzing reports, making safety decisionsMonitoring and reviewing user-generated content for policy compliance
Employer & Industry UsageTech companies, social media platforms, online marketplacesSocial media, online platforms, community forums
Search & Comparison IntentUnderstanding safety investigation roles, career differencesContent review processes, moderation roles

Remote Trust Safety Investigators focus on analyzing safety reports and investigating online safety issues, often requiring specialized knowledge and certifications. Remote Content Moderators primarily review user content to ensure compliance with policies. While both roles work remotely within online platforms, the Investigator role involves deeper safety analysis, whereas the Moderator role emphasizes content review and enforcement.

More about Remote Trust Safety Investigator jobs

What cities are hiring for Remote Trust Safety Investigator jobs?

Cities with the most Remote Trust Safety Investigator job openings:

What are the most commonly searched types of Trust Safety Investigator jobs?

The most popular types of Trust Safety Investigator jobs are:

What states have the most Remote Trust Safety Investigator jobs?

States with the most job openings for Remote Trust Safety Investigator jobs include:

What job categories do people searching Remote Trust Safety Investigator jobs look for?

The top searched job categories for Remote Trust Safety Investigator jobs are:

Remote Trust Safety Investigator jobs near you
Infographic showing various Remote Trust Safety Investigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Associate Investigator, Trust and Safety

Peerspace

Remote

$26/hr

Full-time

Medical, Dental, Vision

Re-posted 16 days ago

Job description

Peerspace is the leading and category defining online marketplace for venue rentals for meetings, productions, and events. We open doors to the most inspiring spaces around the world, from lofts and mansions to storefronts and studios. Over $500M has been transacted through the platform, and our investors include GV (Google Ventures) and Foundation Capital.
Our people are the heart of Peerspace. We are a team that values inclusion and working cross functionally. Our strategy and objectives are clear and we support one another to exceed expectations. We believe that a healthy company culture creates an environment where people are excited to come into work everyday and contribute to building a successful organization.
As an Associate Investigator on the Trust & Safety team, you are the first line of defense in maintaining the integrity of the Peerspace marketplace. You will be responsible for investigating suspicious activity, mitigating financial risk, and ensuring our community remains a safe environment for both hosts and guests. This role requires a blend of analytical thinking, resilience, and a deep commitment to operational excellence.
KEY RESPONSIBILITIES:
  • Manage high volumes of inquiries within Intercom, providing clear, concise, and professional communication to users with an eye for process improvements
  • Review sign-up, login, and transaction fraud triggers, identifying and blocking fraudulent platform behavior
  • Conduct investigations to detect suspicious activity, including reviews of identity and payment verification sessions
  • Review user content to ensure compliance with community guidelines and our Terms of Service and maintain platform integrity
  • Process and manage global data deletion requests
  • Research and document complex chargeback disputes

QUALIFICATIONS:
  • 1-2 years of experience in Trust & Safety, Risk Operations, or Customer Support.
  • Strong analytical skills, high emotional resilience, and the ability to adapt to evolving fraud trends.
  • Exceptional written communication skills with a focus on objectivity and clarity.
  • Passionate about helping to make the Internet a safer, more trustworthy place
  • Maintain a high degree of confidentiality
  • Energized by investigating issues
  • Have a sense of humor and enjoy working with others
  • Schedule - 4 week rotation:
    • Weeks 1-3:
      • Monday - Friday; 8 hours/day (hours flexible depending on time zone)
    • Week 4:
      • Monday & Tuesday; 8 hours/day (hours flexible depending on time zone)
      • Wednesday & Thursday; OFF
      • Friday - Sunday; 8 hours/day (hours flexible depending on time zone)
  • Bonus points:
    • Proficient in Google Sheets
    • Proficiency with Stripe and Intercom (or similar CRM/Payment platforms)
    • Prior experience using Forter, Sift, or other automated fraud detection tools.
    • Experience handling marketplace-specific disputes.

The hourly rate for this role is $26.00/hour.
Peerspace is proudly certified as a Great Place to Work™ and we're a remote first company with team members located in cities around the globe. Beyond competitive salary and equity compensation, we provide a range of benefits and perks, including:
• 100% employee coverage of medical, dental and vision insurance
• $500 annual professional development allowance
• Discount on all Peerspace bookings
• Laptop, high res display, and stipend to setup home office
• Monthly cell phone and internet credit
• Coworking membership if needed (in lieu of home office)
• Annual In person all company offsite and team-building events (in Peerspace locations, of course)
• Wellness Days observed company wide
Diversity
At Peerspace, we're dedicated to creating a team that's diverse, equitable and inclusive. Our workplace is a space where all team members are empowered to blaze their own trail, make things happen, and take pride in their work. We believe bringing people together from different backgrounds and identities makes us stronger and better serves the Peerspace community. We'd especially like to encourage applicants from different backgrounds, locations, and experiences.
At Peerspace, we are committed to maintaining a secure and transparent hiring experience. Please be aware that scammers sometimes impersonate companies like ours by posting fake job listings or reaching out to job seekers in misleading ways. All legitimate communication from Peerspace will come from an official @peerspace.com email address. We do not contact candidates through personal email accounts, third-party messaging apps such as WhatsApp or Microsoft Teams, or through the Peerspace platform's internal messaging system. All interviews are conducted only by phone or Zoom, and we will never ask for sensitive personal or financial information such as your Social Security number or bank details during the early stages of the hiring process. If you receive any message that seems suspicious or does not align with these practices, please contact us immediately at [email protected] so we can investigate. We only post our job openings and process applications, through our official careers page at https://jobs.lever.co/peerspace.

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