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Insurance Investigator Jobs (NOW HIRING)

Mentor Technical Group

Maintain accurate records of deviations, investigations, approvals, and follow-up activities. * Monitor deviation trends and provide reports to management to support continuous improvement ...

Emerging Investigations

Private Investigator

Jacksonville, FL · On-site

$20.50 - $26.50/hr

Experience in insurance investigation and surveillance * Excellent written and verbal communication skills * Ability to work independently and remotely * Ability to work weekends and holidays as ...

Emerging Investigations

Private Investigator

Orlando, FL · On-site

$20.75 - $26.50/hr

Experience in insurance investigation and surveillance * Excellent written and verbal communication skills * Ability to work independently and remotely * Ability to work weekends and holidays as ...

Emerging Investigations

Private Investigator

Bradenton, FL · On-site

$20.25 - $25.75/hr

Experience in insurance investigation and surveillance * Excellent written and verbal communication skills * Ability to work independently and remotely * Ability to work weekends and holidays as ...

The Hallahan Group

Be Seen First

Surveillance Investigator

Syracuse, NY · Remote

$27 - $35/hr

Law Enforcement or Insurance Investigation experience preferred.

StateJobsNY

Internal Investigator 1 OPWDD

Commack, NY · On-site

$71K - $87K/yr

Insurance Investigator; Licensed and Registered Private Investigator; Federal Investigator; State Investigator; Municipal Investigator; Child Protective Services Investigator; Investigative position ...

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Insurance Investigator information

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How much do insurance investigator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for insurance investigator in the United States is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $31.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What does an Insurance Investigator do?

An Insurance Investigator examines suspicious or potentially fraudulent insurance claims to determine their validity. They gather evidence, interview claimants and witnesses, review documents, and sometimes conduct surveillance. Their goal is to prevent insurance fraud and ensure that only legitimate claims are paid. Insurance Investigators may specialize in different types of insurance, such as health, auto, or property, and often work for insurance companies or private investigation firms.

What are some of the common challenges faced by Insurance Investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What Do Insurance Investigators Do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

More about Insurance Investigator jobs
What cities are hiring for Insurance Investigator jobs? Cities with the most Insurance Investigator job openings:
What are the most commonly searched types of Insurance Investigator jobs? The most popular types of Insurance Investigator jobs are:
Who are the top companies hiring for Insurance Investigator jobs? The top employers for Insurance Investigator jobs are:
What states have the most Insurance Investigator jobs? States with the most job openings for Insurance Investigator jobs include:
What job categories do people searching Insurance Investigator jobs look for? The top searched job categories for Insurance Investigator jobs are:
What are popular job titles related to Insurance Investigator jobs? For Insurance Investigator jobs, the most frequently searched job titles are:
Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in the United States as of May 2026, with employment types broken down into 22% Locum Tenens, 34% As Needed, 33% Full Time, and 11% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,602 per year, or $25.8 per hour.

Insurance Investigator - Surveillance

RH Wine & Co LLC

Saint Charles, IL • Remote

$45K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Job Title: Insurance Investigator - Surveillance (Full-Time)

Are you a driven, ambitious, and energetic professional looking for your next challenge? Join Insurance Program Managers Group (IPMG) and become part of a dynamic team committed to innovation! For the past 27 years, our mission has been to create one-of-a-kind solutions for our partners. We bring proactive and tailored approaches to our clients, valuing the unique contribution of each team member. Together, we shape our identity and drive transformative change for our clients.

About the Opportunity:

We are seeking an experienced Lead Surveillance & SIU Investigator for Illinois area. You will be provided all the tools and support necessary to ensure your success and achieve assigned case objectives for our clients.

Essential Functions:

  • Conducting covert video surveillance (fixed/mobile)
  • Obtaining video documentation of claimant activities
  • Provide SIU Investigative support for complex claims
  • Assembling comprehensive detailed investigative reports
  • Testifying at hearings and/or court proceedings as needed

Non-Essential Functions:

  • Other tasks requested by management

Qualifications:

  • Self-starter who takes on challenging responsibilities and holds self-accountable for results and performance
  • Strong attention to detail with commitment to accuracy and quality while meeting goals or deadlines
  • Insurance claims investigation/surveillance experience (2+ years preferred)
  • Associate's/bachelor’s degree in criminal justice or related field preferred
  • Ability and willingness to travel as necessary within the service area
  • Flexibility to work varied/irregular hours and days
  • Strong computer and internet skills
  • Possess a valid driver's license
  • Possess a reliable vehicle
  • State of IL investigators license a plus but not mandatory

Salary Information:

  • $45,000 to $75,000 annually. Pay will be based on experience. Position is full-time.

Core Hours:

  • 7:00 a.m. to 3:00 p.m. Tuesday through Saturday. Evenings and earlier morning work may be required as essential functions demand. This position will be mostly on the road.

Company Benefits:

  • Company provided equipment including laptop, camera, and other equipment as position requires
  • Competitive hourly wage with over-time time opportunities
  • Generous mileage reimbursement
  • 20 days of PTO each year
  • 2025 includes 13 paid holidays and your birthday off!
  • Medical, dental and vision coverage after 30 days of full-time employment
  • 401k match
  • Professional development support
  • Flexible time off with an encouraged minimum time away to support a healthy work-life balance
  • Life Insurance, Short term, and long-term disability on day one of full-time employment

Our Interview Process

May we suggest you review our website ahead of our contact at www.IPMG.com and check us out on LinkedIn too to see what we are up to lately. Our goal is to meet the real YOU! We want to learn what makes you tick and how you want to grow in your field. And, we will share more about IPMG and answer any of your questions. If we feel we have a match, you will have a chat with our hiring manager to discuss the technical nature of the position to ensure you have the skills needed to be a success.

All about IPMG:

IPMG is committed to a diverse and inclusive workplace. IPMG is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, religion, or other legally protected status.

Candidates that are selected and hired will need to submit to substance, credit, and criminal background screenings.

IPMG is an Equal Opportunity Employer—M/F/D/V.