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Auto-Owners Insurance
Auto-Owners Insurance

62 Auto-Owners Insurance Insurance Investigator Jobs Hiring Near You

Auto-Owners Insurance

Field Investigator -- SIU

Akron, OH · On-site

$44K - $54K/yr

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field Investigator professional to join our team. The position requires the following, but is not limited ...

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Auto-Owners Insurance Jobs Information

What is it like to work at Auto-Owners Insurance?

Auto-Owners Insurance is a company that values a collaborative and supportive work environment, prioritizing employee growth and well-being. The company has a team-based structure, with employees working together to achieve business goals and provide excellent customer service, and offers a range of benefits and training opportunities to support their development. Working at Auto-Owners Insurance may appeal to candidates who value a stable and secure work environment, with opportunities for advancement and professional growth in a company that has been in operation for over 100 years.

What makes Auto-Owners Insurance an attractive place to work?

Auto-Owners Insurance is a leading mutual insurance company known for its financial stability and commitment to serving its policyholders and communities. The company offers a collaborative work environment that values innovation, employee growth, and work-life balance, with opportunities for professional development and advancement in a stable and secure setting. By joining Auto-Owners Insurance, individuals can contribute to the company's mission of providing exceptional service and support to its customers, while also pursuing their own career goals and aspirations.

Do workers at Auto-Owners Insurance get paid breaks?

Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and February 2026.

Does Auto-Owners Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

At Auto-Owners Insurance, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
72% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Auto-Owners Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Auto-Owners Insurance?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Auto-Owners Insurance worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and July 2025.

Do Auto-Owners Insurance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at Auto-Owners Insurance?

Most people find it easy to get time off.
97% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Auto-Owners Insurance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and July 2025.

Do jobs at Auto-Owners Insurance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between November 2024 and July 2025.

How easy is it to take sick days at Auto-Owners Insurance?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Auto-Owners Insurance good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Auto-Owners Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Auto-Owners Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Auto-Owners Insurance?

Some people feel stressed out here.
52% of people say they often feel stressed out at work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Auto-Owners Insurance enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Auto-Owners Insurance recommend working with their team?

Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Auto-Owners Insurance?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Auto-Owners Insurance?

Most people are given support to advance their career here.
In the last year, 94% of people report being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Auto-Owners Insurance’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
52% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how Auto-Owners Insurance is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Insurance Investigator jobs?
Bodily Injury Claims Specialist

Bodily Injury Claims Specialist

Auto-Owners Insurance

Columbus, OH • On-site

Full-time

Retirement, PTO

Posted 15 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

17th of 281 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to:
  • Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss.
  • Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage.
  • Follow claims handling procedures and participate in claim negotiations and settlements.
  • Deliver a high level of customer service to our agents, insureds, and others.
  • Devise alternative approaches to provide appropriate service, dependent upon the circumstances.
  • Meet with people involved with claims, sometimes outside of our office environment.
  • Handle investigations by telephone, email, mail, and on-site investigations.
  • Maintain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute.
  • Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials.
  • Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule.
  • Assist in the evaluation and selection of outside counsel.
  • Maintain punctual attendance according to an assigned work schedule at a Company approved work location.

Desired Skills & Experience
  • A minimum of three years of insurance claims related experience.
  • The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision.
  • The ability to effectively understand, interpret and communicate policy language.
  • The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues.

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-DNI #IN-DNI

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