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Insurance Investigator Jobs in Ohio (NOW HIRING)

Qualifications: 12 months experience as investigator/inspector (e.g., law enforcement officer, insurance investigator); valid driver's license. -Or 18 months training or 18 months experience in ...

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

Surveillance Investigator

Akron, OH · On-site

$20 - $22/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

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Insurance Investigator information

See Ohio salary details

$12

$24

$36

How much do insurance investigator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for insurance investigator in Ohio is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $30.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What are some of the common challenges faced by insurance investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What do insurance investigators do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

What are the most commonly searched types of Insurance Investigator jobs in Ohio? The most popular types of Insurance Investigator jobs in Ohio are:
What cities in Ohio are hiring for Insurance Investigator jobs? Cities in Ohio with the most Insurance Investigator job openings:
What are popular job titles related to Insurance Investigator jobs in OH? For Insurance Investigator jobs in OH, the most frequently searched job titles are:
Infographic showing various Insurance Investigator job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 8% Part Time, and 8% Nights. Highlights an 100% In-person job distribution, with an average salary of $50,959 per year, or $24.5 per hour.

Full-time

Re-posted 8 days ago


Job description

You are required to submit your resume as an attachment with your online employment application.

What You'll Do:

Responsibilities of the Investigator Assistant include but are not limited to:

  • Work a full-time variable schedule.
  • Work as a team player to assist the team in completing its goals and objectives.
  • Receive training in and learn investigative procedures and techniques and laws and rules applicable to investigations handled by the Ohio Lottery Commission.
  • Supplement investigative work being done by Racino Investigators and Traditional Lottery Investigators.
  • Learn and assist in basic racino operations and basic racino investigative functions.
  • Learn and assist in basic traditional investigative functions.
  • Research records, reports, and documents.  Gather documents and evidence.  Compile information and prepare written reports.
  • Work with the public, jackpot winners, patrons, and retailers on a daily basis and provide exceptional customer service.
  • Monitor video surveillance of Ohio Lottery Commission facilities statewide and fulfill requests for video footage.
  • Conduct fingerprinting for Lottery retailers.
  • Escort visitors and others inside Lottery offices.
  • Conduct mission-critical live drawings for mid-day and evening Ohio Lottery game drawings.
  • Certify drawings, monitor and record security seals, verify that drawing equipment runs correctly and conduct pre-testing prior to live drawings, verify pool closings, ensure that drawings properly commence at official draw times, record and enter draw activity data in system, record and distribute official drawing numbers, secure drawing equipment, and report non-routine drawing events to management and assist in corrective action.
  • Learn to use Lottery-specific software applications for daily job responsibilities.
  • Perform other duties and work on special projects.

WORK SCHEDULE: FULL-TIME VARIABLE AS SCHEDULED SUNDAY-SATURDAY

Three Investigator Assistant positions are available with this requisition, candidates who apply will be considered for the three positions.

12 months experience as investigator/inspector (e.g., law enforcement officer, insurance investigator); valid driver's license. 
-Or 18 months training or 18 months experience in receipt, research & resolution of public complaints involving possible violations of company/agency policies & procedures or state/federal laws & rules; valid driver's license. 
-Or equivalent of Minimum Class Qualifications for Employment noted above. 
Job Skills: Investigation, Customer Service, Security, Surveillance, Basic Documentation, Active Learning, Adaptability, Customer Focus, Flexibility, Teamwork