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Investigative Case Manager Jobs in Ohio (NOW HIRING)

Performs effective case management including maintenance of both electronic and hard copies of investigative case files. Presents investigative findings, conclusions, and recommendations regarding ...

Case Manager

Columbus, OH · Remote

$28.50/hr

Case Manager Employment Type: Contract, 6 months with possibility of extension Employer: Kelly ... Exhibit strong investigational and analytical abilities and communicate proficiently in both ...

Case Manager (OHARNG)

Columbus, OH · On-site

$19.25 - $24.75/hr

Case Managers are the core of the team. Each one carries a caseload of Soldiers and keeps their ... investigation. * Ability to complete all required Government training within phase-in timelines ...

In-Home Case Manager

Kent, OH · On-site

$18 - $22/hr

Case Manager Full Time (40 hours/week) Department: Counseling Location: Kent Office and Client ... Investigation). MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Bachelor's Degree in Human Services ...

In-Home Case Manager

Kent, OH · On-site

$18 - $22/hr

Description Case Manager Full Time (40 hours/week) Department: Counseling Location: Kent Office and ... Investigation). MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Bachelor's Degree in Human Services ...

In-Home Case Manager

Kent, OH · On-site

$18 - $22/hr

Description Case Manager Full Time (40 hours/week) Department: Counseling Location: Kent Office and ... Investigation). MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Bachelor's Degree in Human Services ...

Case Manager - MEB (OHARNG)

Columbus, OH · On-site

$19.25 - $24.75/hr

This position supports the OHARNG Medical Case Management Services as a Case Manager . KSA ... investigation. * Ability to complete all required Government training within phase-in timelines ...

The Lead Case Manager runs the day-to-day case management operation and is the working supervisor ... investigation. * Ability to complete all required Government training within phase-in timelines ...

Knowledge of: management principles; counseling; investigations; case management; community resources; administrative functions; Ohio Revised Code as it pertains to pretrial services and presentence ...

In-Home Case Manager

Kent, OH · On-site

$18 - $22/hr

Job Type Full-time Description Case Manager Full Time (40 hours/week) Department: Counseling ... Investigation). MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: Bachelor's Degree in Human Services ...

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Investigative Case Manager information

What does an investigative case manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.

What are the key skills and qualifications needed to thrive as an investigative case manager?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

How does an investigative case manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

What is investigative case management?

Investigative case management is a role where professionals coordinate and conduct investigations related to client cases, often in social services, healthcare, or legal settings. It involves gathering information, assessing needs, and collaborating with other agencies to develop appropriate plans and solutions, often requiring strong communication and organizational skills.

What cities in Ohio are hiring for Investigative Case Manager jobs?

Cities in Ohio with the most Investigative Case Manager job openings:

$65K - $75K/yr

Full-time

Posted 5 days ago


City Of Cleveland (Ohio) rating

7.3

Company rating: 7.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

597th of 857 rated public administrative organizations


Job description

Description Office of Professional Standards Investigator Examples of Duties Reports to the Manager of the Office of Professional Standards (OPS). Conducts investigations into citizen complaints that allege misconduct by Officers and employees of the Cleveland Division of Police (CDP). Conducts investigations into CDP Use of Deadly Force incidents and in-custody injuries and deaths.

Identifies and categorizes allegations contained in citizen complaints filed with OPS. Gathers and securely preserves all relevant evidence including physical, direct, and circumstantial to provide pertinent information for analysis and investigation of citizen complaints. Conducts citizen interviews regarding allegations contained in complaints filed with OPS.

Performs effective case management including maintenance of both electronic and hard copies of investigative case files. Presents investigative findings, conclusions, and recommendations regarding citizen complaints to the OPS Manager and to the Civilian Police Review Board (CPRB). With the assistance of the OPS Manager and Department of Law personnel, presents investigative findings, conclusions, and recommendations regarding CPRB-sustained investigations of citizen complaints to CDP Chief or his/her designee during Pre-Disciplinary Hearings.

Reports to scene of CDP Officer-Involved Shootings during Use of Deadly Force Investigative Team call-ups to observe investigational process. Performs reviews of investigations conducted by CDP Sex Crimes and Missing Persons Units. Serves on CDP Force Investigative Team for non-criminal investigations.

Assists OPSS Manager with identifying recommended revisions of CDP policy, strategy, tactics, and training based on OPS investigations. Responds to applicable Public Records Requests. Assists OPS staff with gathering investigative data and conducting research analysis for the production of the OPS Annual Report.

Conducts community outreach/engagement and participates in continuing education, career development, and training as work schedule permits. Prioritizes assignments and tasks to meet required deadlines. Performs other job-related duties as required by the OPS Manager.

Minimum Qualifications Bachelor's Degree in Criminal Justice, Public Administration, Public Safety Management, Social Science, or closely related field of study from an accredited four-year college or university required, a Master's Degree is strongly preferred. Five years of full-time paid investigative experience, three of which must be in conducting investigations consisting of evidence gathering, witness interviewing, and case file maintenance, required. NOTE: OPS Investigators will not be current members of CDP and no CDP personnel will have any active role in OPS's operations.

(Substitution: Two years of any equivalent combination of education, training and experience may substitute for each year of college education lacking.) Must be able to become certified as a LEADS Practitioner. Must be: Familiar with the use of audio/visual recording and playback equipment; Detail-oriented and have the ability to multi-task; Computer proficient and skilled in the use of the Internet and Microsoft Office Suite. Valid State of Ohio Driver's License required

The following are preferred: Experience in conducting administrative investigations of police conduct; Experience in the proper application of the preponderance of the evidence standard; and Experience in weighing the credibility of witness testimony. Supplemental Information Additional detailed job description (this should describe the actual duties for the position) This position reports to the Senior Investigator of the Office of Professional Standards. Conducts investigations into citizen complaints that allege misconduct by Officers and employees of the Cleveland Division of Police.

Conducts investigations into CDP Use of Deadly Force incidents and in-custody injuries and deaths. Identifies and categorizes allegations contained in citizen complaints filed with OPS. Performs effective case management including maintenance of both electronic and hard copies of investigative case files.

Presents investigative findings, conclusions and recommendations regarding citizen complaints to the OPS Administrator and to the Civilian Police Review Board (CPRB). With the assistance of the OPS Manager and Department of Law personnel, presents investigative findings, conclusions and recommendations regarding CPRB-sustained investigations of the citizen to the CDP Chief or his/her designee during Pre-Disciplinary Hearings. Assists OPS Administrator with identifying recommended revisions of CDP policy, strategy, tactics and training base on OPS investigations.

Response to applicable Public Records Requests. Assists OPS staff with gathering investigative data and conducting research analysis for the production of the OPS Annual Report. Conduct community outreach/engagement and participates in continuing education, career development and training as work schedule permits.

Prioritizes assignments and tasks to meet required deadlines. Performs other job-related duties as required by OPS Administrator. Preferred Qualifications A High School Diploma or GED is required.

An Associates or Bachelor's Degree in Criminal Justice, Public Administration, Public Safety Management, Social Science or a closely related field is preferred. Experience in gathering information and conducting investigations, interviews and report writing. Ability to read and interpret investigative material to include incident reports, Dispatch records and other case related material.

The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.


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