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Investigative Case Manager Jobs (NOW HIRING)

Case Start Up Case Manager

Georgetown, SC · On-site

$18.50 - $24/hr

Investigations Case Manager Location: Georgetown, Myrtle Beach, and/or Conway Department: Pre-Litigation Reports To: Pre-Litigation Director Position Overview The Investigations Case Manager at the ...

Case Start Up Case Manager

Conway, SC · On-site

$18.50 - $23.75/hr

Investigations Case Manager Location: Georgetown, Myrtle Beach, and/or Conway Department: Pre-Litigation Reports To: Pre-Litigation Director Position Overview The Investigations Case Manager at the ...

Case Start Up Case Manager

Conway, SC

$18.50 - $23.75/hr

Description Investigations Case Manager Location: Georgetown, Myrtle Beach, and/or Conway Department: Pre-Litigation Reports To: Pre-Litigation Director Position Overview The Investigations Case ...

Case Manager

Lewisville, TX · Remote

$20/hr

Case Manager Location: 100% Remote Pay: $20/hour plus paid weekly! Start Date: September 8, 2026 ... Manage the entire patient care journey from benefit investigation and verification through ...

POSITION SUMMARY The Case Manager scrutinizes reports of investigations submitted by the Field Investigators to ensure accuracy, completeness, and timely submission to customer. HOURLY RATE Actual ...

Case Reviewer

VA · On-site +1

POSITION SUMMARY The Case Manager scrutinizes reports of investigations submitted by the Field Investigators to ensure accuracy, completeness, and timely submission to customer. HOURLY RATE Actual ...

WV · On-site

$18 - $23.25/hr

Case Managers investigate potential violations of transplant policies, ensure adherence to federal regulations, monitor member organization compliance, and actively work to improve policies and ...

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Investigative Case Manager information

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How much do investigative case manager jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for investigative case manager in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

How does an Investigative Case Manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What are the key skills and qualifications needed to thrive as an Investigative Case Manager, and why are they important?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

What does an Investigative Case Manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.
More about Investigative Case Manager jobs
What cities are hiring for Investigative Case Manager jobs? Cities with the most Investigative Case Manager job openings:
What states have the most Investigative Case Manager jobs? States with the most job openings for Investigative Case Manager jobs include:
Infographic showing various Investigative Case Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, 44% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.
Investigative Case Specialist

Full-time

Posted 3 days ago


Job description

Overview

The Investigative Case Specialist will conduct initial pre-employment background investigations conducted for the purpose of determining suitability and security clearance eligibility, inclusive of Presidential Appointees and Foreign/Civil Service and Wage Grade applicants, contractors, and periodic updates and "for cause" reinvestigation of employees and/or post-employment special access program eligibility.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Managing, distributing, storing, safeguarding, and determining final dispositions of personnel security files in accordance with regulations set forth in 5 FAM 400 - 490 and 5 FAH-4 H-100 Records Management.
  • Fulfilling internal and external requests received via email, phone, and in person for file digitization, delivery, and retention.
  • Liaising with Embassies, Consulates, Regional Security Officers, and third-party companies regarding electronic biometric transmissions and fingerprinting appointments worldwide.
  • Obtaining and processing biometric data (both digital and hardcopy), in compliance with federal and Department policies.
  • Maintaining knowledge of various fingerprinting technologies, including those supported across industry standards.
  • Conducting National Agency Checks to support the background investigation process, in accordance with the Federal Investigation Standards (FIS) and SEAD 4 Adjudicative Guidelines.
  • Experience with Records of Arrests and Prosecutions (RapBack), and their role in the federal Trusted Workforce 2.0 initiative.
  • Maintaining knowledge of the Next Generation Identification (NGI) system.
  • Receiving and interpreting records of criminal history as received by Local Agencies, the Federal Bureau of Investigation (FBI), and other law enforcement entities.
  • Maintaining knowledge of federal reinvestigation requirements, to include but not limited to the Continuous Vetting initiative as set forth by the Defense Counterintelligence and Security Agency (DCSA).
  • Interpreting federal records of US citizenship, and conduct the appropriate investigations as required by 12 FAM 270.
  • Communicating with external offices regarding sensitive programs, to include eligibility for Sensitive Compartmented Information (SCI).
  • Withdrawing eligibilities when employees are no longer actively serving in a Department of State position.
  • Verifying the clearance eligibility of Department Full Time Employees (FTE), Personal Service Contractors (PSC), and Detailees.
  • Supporting Department investigations by requesting Reports of Investigation and other investigative documents required to make an adjudicative review or grant reciprocity.
  • Releasing investigative documents to accredited members of other federal agencies for use in granting eligibility.
  • Processing visits requests from external agencies, including reviewing information for accuracy, updating all appropriate databases, and notifying appropriate personnel.
  • Passing eligibilities to external agencies for temporary access.
  • Coordinating the submission of Q clearance requests to the Department of Energy.Maintains authoritative knowledge of all aspects of the assigned systems and applications.
  • Maintains all required documentation

PROFESSIONAL QUALIFICATIONS/SKILLS:

  • Must be a US citizen with a valid US passport and possess or maintain a minimum a TOP SECRET clearance.
  • Must have High School Diploma and at least and at least 5 - 7 years of professional jobrelated experience, preference in conducting or directing background investigations
  • Knowledge of security requirements established in legislation, regulations and various policy statements pertaining to Personnel Security. These may include E.O. 12968, E.O. 13467, ICD 704, Personnel Security Standards and Procedures Governing Eligibility for Access to Sensitive Compartmented Information (SCI) and Other Controlled Access Program Information, the 2012 Federal Investigative Standards, and Security Executive Agent Directive(s) (SEAD) 1 through 8.
  • Knowledge of factors which might affect the suitability of applicants for employment with the Federal Government, and the Department of State, ass codified in 5 CFR 731, 732, 736 and 3 FAM 622.
  • Knowledge of security regulations and policies affecting employment of individuals in the Department of State.
  • Specialist must be able to apply guidance to each case; this requires analyzing the individuals' unique background against suitability requirements while also considering unique characteristics of the position being applied for. This process requires judgment and discretion in order to evaluate nation security implications while also precluding any injustice in determinations.
  • Specialist utilizes knowledge of the organization and operation of the Bureau of Diplomatic Security and the Department of State and of the mission, goals, and objectives of the personnel security program.
  • Ability to prepare, analyze and evaluate investigative reports of a complex nature, and prepare oral and/or written summaries of the information contained therein.
  • Ability to reach sound conclusions of make recommendations that are based strictly on factual information contained therein.
  • Written products must be logically organized, clearly, and concisely written free of bias.
  • Must possess excellent command of the English language and excellent writing skills
  • Must be proficient in Microsoft applications (MS Word, PowerPoint and Excel)
  • Department of State experience preferred.

REASONABLE ACCOMMODATIONS:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

SUPERVISORY RESPONSIBILITIES:

None.

WORK ENVIRONMENT:

Work is typically performed in a controlled office environment. The noise level in the work environment is usually moderate.

PHYSICAL REQUIREMENTS:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

ADDITIONAL QUALIFYING FACTORS:

A satisfactory background screening, negative drug test, positive references and proof of identity and legal authorization to work in the United States and for TTC are required.

As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people. Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identify, age, disability, marital status, citizenship status, military status, protected veteran status or employment.

Salary$49.09/hrEmployment Type: FULL_TIME