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Investigative Case Manager Jobs (NOW HIRING)

Lovely Law Firm Inc

Case Start Up Case Manager

Conway, SC · On-site

$18.50 - $23.75/hr

Description Investigations Case Manager Location: Georgetown, Myrtle Beach, and/or Conway Department: Pre-Litigation Reports To: Pre-Litigation Director Position Overview The Investigations Case ...

Lovely Law Firm Inc.

Case Start Up Case Manager

Georgetown, SC · On-site

$18.50 - $24/hr

Investigations Case Manager Location: Georgetown, Myrtle Beach, and/or Conway Department: Pre-Litigation Reports To: Pre-Litigation Director Position Overview The Investigations Case Manager at the ...

Lovely Law Firm Inc.

Case Start Up Case Manager

Conway, SC · On-site

$18.50 - $23.75/hr

Investigations Case Manager Location: Georgetown, Myrtle Beach, and/or Conway Department: Pre-Litigation Reports To: Pre-Litigation Director Position Overview The Investigations Case Manager at the ...

Lovely Law Firm Inc

Case Start Up Case Manager

Georgetown, SC · On-site

$18.50 - $24/hr

Description Investigations Case Manager Location: Georgetown, Myrtle Beach, and/or Conway Department: Pre-Litigation Reports To: Pre-Litigation Director Position Overview The Investigations Case ...

Penn State University

Case Manager

University Park, PA · On-site

$51K - $74K/yr

The successful candidate must have experience in investigations, case management, and/or student conduct. * Capacity to work cooperatively with various levels of faculty, staff, students, and ...

The Pennsylvania State University

$51K - $74K/yr

The successful candidate must have experience in investigations, case management, and/or student conduct. * Capacityto work cooperatively with various levels of faculty, staff, students, and ...

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How much do investigative case manager jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for investigative case manager in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Investigative Case Manager, and why are they important?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

How does an Investigative Case Manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What does an Investigative Case Manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

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What states have the most Investigative Case Manager jobs? States with the most job openings for Investigative Case Manager jobs include:
What job categories do people searching Investigative Case Manager jobs look for? The top searched job categories for Investigative Case Manager jobs are:
Investigative Case Manager jobs near you
Medical Malpractice Case Manager

Medical Malpractice Case Manager

Morgan & Morgan, P.A.

Winter Park, FL • On-site

Other

Posted 9 days ago

Morgan & Morgan rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

13th of 17 rated law firms

Job description

Summary

Our Medical Malpractice department is looking for a detail-oriented and compassionate Case Manager to join our team. In this role, you'll be the critical link between clients and our legal teams - guiding clients through a difficult process with empathy while ensuring cases move forward with efficiency and precision.

 This role will work out of our Winter Park office, located 1560 N Orange Ave Suite 300, Winter Park, FL, 32789

Responsibilities

  • Serve as the primary point of contact for clients through initial case investigation
  • Lead the initial investigative case workup - gathering detailed medical histories & documentation needed to support potential malpractice claims and ensuring our case management platform is up to date
  • Maintain accurate, well-organized case files and leverage Morgan & Morgan's case management system to track and document case progress
  • Collaborate closely with operations, attorneys, and support staff to advance cases in a timely manner and ensure seamless internal handoffs
  • Coordinate with third-party stakeholders including medical providers, insurance carriers, and other relevant parties as needed
  • Take on additional responsibilities as needed to support the broader goals of the team

Qualification

  • Highly organized with the ability to manage a varied and active caseload without dropping details
  • Client-focused, approaching every interaction with empathy, patience, and professionalism
  • Ideally have worked within medical malpractice plaintiff law or within the medical field
  • A strong communicator, comfortable navigating conversations with clients, attorneys, and medical professionals alike
  • Tech-savvy and comfortable working within case management systems and digital tools
  • Spanish speaking abilities

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.

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