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Investigative Case Manager Jobs (NOW HIRING)

Case Manager

Buffalo, NY · On-site

$22 - $24/hr

Successful Case Managers embody Richmond Vona's core values of Winning, Always Ready ... Investigation & Evidence Collection * Gather and organize evidence necessary to support personal ...

Case Manager

Buffalo, NY · On-site

$22 - $24/hr

Successful Case Managers embody Richmond Vona's core values of Winning, Always Ready ... Investigation & Evidence Collection * Gather and organize evidence necessary to support personal ...

Successful Case Managers embody Richmond Vona's core values of Winning, Always Ready ... Investigation & Evidence Collection * Gather and organize evidence necessary to support personal ...

Case Manager

Dallas, TX · On-site

$25 - $45/hr

Join our team as a Personal Injury Case Manager and be the backbone of our personal injury law ... Investigate and establish liability, including obtaining witness statements and photographic ...

Case Manager

Houston, TX · On-site

$25 - $45/hr

Investigate and establish liability, including obtaining witness statements and photographic ... Proven experience in case management, preferably within personal injury law * Ability to navigate ...

Case Manager

Houston, TX · On-site

$25 - $45/hr

Investigate and establish liability, including obtaining witness statements and photographic ... Proven experience in case management, preferably within personal injury law * Ability to navigate ...

Case Manager

San Diego, CA · On-site

$27.40 - $28.37/hr

Case Manager Department: Location: Foster Family Services Scripps Ranch Reports To: Lead Case ... Investigate and provide services and referrals for clients where their physical or emotional ...

CASE MANAGER

Montebello, CA · On-site

$27.40 - $28.37/hr

Lead Case Manager FLSA Status: Salary: Non-Exempt $27.40 - $28.37 Position Summary: The Case ... Investigate and provide services and referrals for clients where their physical or emotional ...

Case Manager

Dallas, TX · On-site

$25 - $45/hr

Join our team as a Personal Injury Case Manager and be the backbone of our personal injury law ... Investigate and establish liability, including obtaining witness statements and photographic ...

CASE MANAGER

Pomona, CA · On-site

$27.40 - $28.37/hr

Lead Case Manager FLSA Status: Salary: Non-Exempt $27.40 to $28.37 Position Summary: The Case ... Investigate and provide services and referrals for clients where their physical or emotional ...

Case Manager

West Hollywood, CA · On-site

$25 - $45/hr

Join our team as a Personal Injury Case Manager and be the backbone of our personal injury law ... Investigate and establish liability, including obtaining witness statements and photographic ...

CASE MANAGER

San Diego, CA · On-site

$27.40 - $28.37/hr

Case Manager Department: Location: Foster Family Services Scripps Ranch Reports To: Lead Case ... Investigate and provide services and referrals for clients where their physical or emotional ...

Case Manager

San Diego, CA · On-site

$27.40 - $28.37/hr

Lead Case Manager FLSA Status: Salary: Non-Exempt $27.40 to $28.37 Position Summary: The Case ... Investigate and provide services and referrals for clients where their physical or emotional ...

CASE MANAGER

San Diego, CA · On-site

$27.40 - $28.37/hr

Lead Case Manager FLSA Status: Salary: Non-Exempt $27.40 - $28.37 Position Summary: The Case ... Investigate and provide services and referrals for clients where their physical or emotional ...

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Investigative Case Manager information

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How much do investigative case manager jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for investigative case manager in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

How does an Investigative Case Manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What are the key skills and qualifications needed to thrive as an Investigative Case Manager, and why are they important?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

What does an Investigative Case Manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.
More about Investigative Case Manager jobs
What cities are hiring for Investigative Case Manager jobs? Cities with the most Investigative Case Manager job openings:
What states have the most Investigative Case Manager jobs? States with the most job openings for Investigative Case Manager jobs include:
Infographic showing various Investigative Case Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, 44% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.
Child Welfare Services Case Manager - Pee Dee Region Continuous

Child Welfare Services Case Manager - Pee Dee Region Continuous

State of South Carolina

Columbia, SC

$45K - $53K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


State Of South Carolina rating

7.9

Company rating: 7.9 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

13th of 50 rated states


Job description

Job Responsibilities * * Multiple Positions Available in Pee Dee Region * * (Clarendon, Darlington, Dillon, Florence, Georgetown, Horry, Lee, Marion, Marlboro, Sumter, and Williamsburg) Do you have a passion to provide meaningful contributions to your community. Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults. If so, the SC Department of Social Services has the right job opportunity for you.

Job Duties: Case Managers are critically important to our mission to serve South Carolina by promoting the safety, permanency, and well-being of children and vulnerable adults; helping individuals achieve stability and strengthening families. We work to achieve our goals through courage, compassion, and competence, and in all circumstances, we maintain clients' and families' right to confidentiality in compliance with Federal and State laws. DSS utilizes several types of case managers throughout its agency.

Through this posting you may apply for the following case manager positions within our Child Welfare Services Upstate Region. Child Protective Services (CPS) Investigations Case Manager: The CPS Assessment Case Manager serves as a specialist who assesses risk and safety threats to children who may have experienced abuse and/or neglect. CPS Assessment Case Managers gather information, conduct interviews, and personally engage children and families in the development of safety plans and access to services.

Additional responsibilities include, but are not limited to, thoroughly documenting case files, participating in supervision and legal consults, collaboration with providers, and preparation of and participation in court proceedings. Family Preservation Case Manager: The Family Preservation Case Manager serves as a specialist to plan and execute case management activities that ensure the safety, permanence, and well-being of children who have experienced abuse and/or neglect. Responsibilities of case manager in this division include, but are not limited to, personally engaging children and their families in the development of plans and collaboration of access to services and providers, thorough documentation of case management, preparation of and participation in court proceedings, and participation in other related activities as necessary.

Foster Care Case Manager: Foster Care Case Managers are specialists who assess risk and manage safety threats to ensure the safety, permanence, and well-being of children who are in the custody of the Department of Social Services. Responsibilities of case managers in this division include, but are not limited to, personally engaging children and families in the development of plans and collaboration of access to services and providers; thorough documentation of case management; preparation of and participation in court proceedings; and participation in other related activities as necessary. Permanency Case Manager: The Permanency Case Manager (formerly Adoptions) performs case management (i.e., contacts, visitation, case planning) to a caseload of legally free children and families to ensure safety, permanency and well-being

Makes referrals to adoption recruitment resources, coordinates the selection of adoptive individuals or families, prepares children and adoptive applicants for adoptive placement. Makes contact with children and families to achieve the permanency goal of adoption. Utilizes critical thinking skills to monitor safety, risk, and well-being and performs on-call duties as assigned.

Will be required to perform Red Cross shelter/emergency response duties as directed. Minimum and Additional Requirements A Bachelor's Degree in Social Work, Behavioral Science, or Social Science. A Bachelor's Degree in any other field and one (1) year experience in a related field.

A Bachelor's or Master's degree in a Social Work or Social Welfare Program accredited by the Council on accredited institution, plus experience as a professional Social Worker. For any of the Child Welfare Services case manager jobs, the best qualified candidate will have a working knowledge of child development, family dynamics, and policies, procedures, and laws related to child protection and child welfare. Furthermore, good case manager candidates will have strong verbal, written and interpersonal communication skills, and be able to successfully use agency software and computer systems.

They will be adept at active listening and interviewing techniques to elicit pertinent information; possess skills in critical analysis and conflict management/resolution; and able to collaborate with all stakeholders in the provision of services to ensure positive outcomes for children and their families. Case Managers must have and maintain a valid driver's license throughout employment with the SC Department of Social Services. Case Managers may be required to work overtime, and occasionally, they may be required to drive a personal vehicle in the performance of duties.

Persons in this job must be able to travel and may be asked to work after core business hours, with little or no notice. Case Managers must be able and willing to drive and transport children and adults; interact with them in a positive and supportive manner; lift small children, and have a high tolerance for noise, irate/upset clients, and crowded working conditions; and be able to access clients' homes and other buildings. Child Welfare Services Case Managers must fully attend and successfully complete "Child Welfare Basic Training", to be eligible for continued employment in a case manager position.

Additional Comments This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application.

If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers. Must possess a valid driver's license, be able and willing to drive and to transport children and adults; must be able to lift children and to interact with children and adults in a positive manner. May require overtime hours to include weekends and work during natural disaster or deployment of staff in State issued emergency responses.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer. The South Carolina Department of Social Services offers an exceptional benefits package that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children 15 days annual (vacation) leave per year 15 days sick leave per year 13 paid holidays Paid Parental Leave State Retirement Plan and Deferred Compensation Programs DIVISION: CWS - Child Welfare Services / Pee Dee Region *Important Salary Information* With the recent implementation of the Child Welfare salary plan funded by the General Assembly beginning in July 2021, front line case managers and team leaders (supervisors) will not only earn higher starting salaries when joining DSS than in previous years, but will also enjoy supplements to their starting salaries upon completion of training and competencies, attainment of BSW/MSW degrees for front line case managers, annual increases for years of continuous service, and salary increases upon attainment of established competencies/certifications for moving into Level 2 and Level 3 salaries. New Child Welfare case managers will earn a starting salary of at least $45,721 during initial certification, depending on education level and degree type, with up-front starting salary supplements of 2.5% ($46,865) and 5% ($48,006) for candidates holding a Bachelor of Social Work (BSW) or a Master of Social Work (MSW) degree, and 10% ($50,293) for team leaders (supervisors), respectively

Following completion of training certification, assignment of caseloads with one year of completed experience, quarterly adjustments will be made to move successful trainees into the Level 1 salary bracket and will receive at least a 15% salary increase (adjusting their salary to $52,843, $54,165 or $55,400 depending on degree type), and $58,125 for team leaders (supervisors) at that time. Annual salary increases of up to 0.50% per year will be awarded on a quarterly basis for each consecutive year a Level 1 case manager remains in his/her class/position. In January of 2022, DSS rolled out additional opportunities for case managers to progress from Level 1 to Levels 2 and 3, with increases in salary averaging 2.5% for each increase in the case manager's level of expertise under the salary plan

Level 2 and 3 child welfare staff will also see accelerated annual increases of 1% to 1.5% per year awarded for each continuous year served in his/her class/position. Progression from Level 1 to Levels 2 and 3 requires completion of specified requirements in the Advancement Pathway which include additional training, skill development, and practice model aligned competencies that increase in complexity as the career path progresses. Case reviews, data compliance reviews, field observations and employee self-assessments are used by supervisors to evaluate eligible employees' demonstration of competencies and skills prior to approval to advance to the subsequent level.


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About State of South Carolina

Sourced by ZipRecruiter

State of South Carolina is not a typical corporation, but the governing body of the US state of South Carolina, located in the capital city of Columbia. Its industry focuses on public administration, providing key essential services to ensure the efficient functioning of the state. These services range from public safety and environment protection to education, healthcare, and economic development. The state was founded in 1788, grounded in democratic principles meant to support the overall well-being of its citizenry. Its core values revolve around service, integrity, accountability, and transparency. The mission of the State of South Carolina is to improve the quality of life for all its people, with a focus on education advancement, economic growth, and improved healthcare.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Columbia, SC, US

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