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Investigative Case Manager Jobs in Wisconsin (NOW HIRING)

shawano

CPS Ongoing Case Manager

Shawano, WI · On-site

The Ongoing Child Protective Services Case Manager provides case management services directed at ... This position has an assigned caseload, interviews families, conducts investigations, creates ...

LifeHealth

Non-Clinical Nurse Case Manager

Madison, WI · On-site

Periodic travel to Volk Field, Camp Douglas, WI for SRP Events The Non-Clinical Case Manager serves ... an investigation or disciplinary action * Must be able to obtain a minimum National Agency Check ...

Lifehealth LLC

Non-Clinical Nurse Case Manager

Madison, WI · On-site

$34.38/hr

Periodic travel to Volk Field, Camp Douglas, WI for SRP Events The Non-Clinical Case Manager serves ... an investigation or disciplinary action * Must be able to obtain a minimum National Agency Check ...

Sun Life Financial

Senior Case Manager I, LTD

Milwaukee, WI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Senior Case Manager I, LTD conducts the review and investigation, liability determination, and management of long-term disability claims. The Senior Case Manager I, LTD acts independently and ...

Sun Life Financial

Senior Case Manager I, LTD

Milwaukee, WI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Senior Case Manager I, LTD conducts the review and investigation, liability determination, and management of long-term disability claims. The Senior Case Manager I, LTD acts independently and ...

County of Shawano

CPS Ongoing Case Manager

Shawano, WI · On-site

$26.81 - $34.48/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Ongoing Child Protective Services Case Manager provides case management services directed at ... This position has an assigned caseload, interviews families, conducts investigations, creates ...

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Investigative Case Manager information

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

How does an investigative case manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What are the key skills and qualifications needed to thrive as an investigative case manager?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

What does an investigative case manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.

What are popular job titles related to Investigative Case Manager jobs in Wisconsin?

For Investigative Case Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Investigative Case Manager jobs in Wisconsin look for?

The top searched job categories for Investigative Case Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Investigative Case Manager jobs?

Cities in Wisconsin with the most Investigative Case Manager job openings:

Investigative Case Manager jobs near you
Infographic showing various Investigative Case Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 98% In-person, and 2% Remote job distribution.

CPS Ongoing Case Manager

shawano

Shawano, WI • On-site

Full-time

Posted 15 days ago

Job description

Job Summary:
The Ongoing Child Protective Services Case Manager provides case management services directed at ensuring the safety of children. This position has an assigned caseload, interviews families, conducts investigations, creates safety plans, and assists families in securing resources necessary to ensure child safety. This position also prepares paperwork necessary for court appearances.

Essential Duties & Responsibilities:

-Accept requests and referrals for services and determine through interviews, home visits and collateral investigations the range of services needed.
-Interview clients, evaluate intake information and determine client needs.
-Explain the scope of services offered and discuss the client's rights and responsibilities in relation to his/her use of such services.
-Assist in planning services appropriate to client's problems, maintain client contact and review and modify plans as necessary.
-Prepare studies of individuals and families in need of services and recommend and appropriate course of action.
-Maintain accurate and current case records, reports and other types of correspondence.
-Attend in-service training and staff development activities.
-May speak before community groups on specific social problems and services.
-Perform other related duties as required or assigned.

Work Requirements:

-Bachelor's of Social Work degree (BSW) from four-year college or university, preferred; or Bachelor's Degree and one to two years related experience and/or training.
-One to two years related experience and/or training; or equivalent combination of education and experience.
-Requires a valid Wisconsin driver's license and adequate insurance as required by County Policy. 

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