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Investigative Case Manager Jobs (NOW HIRING)

Boutique Recruiting

Case Manager

Lawndale, CA · On-site

$20 - $40/hr

Case Manager A rapidly growing plaintiff-side personal injury law firm is seeking a Case Manager to ... This role will coordinate medical care, investigate liability and coverage, obtain records, prepare ...

New

Harris County, TX

Forensic Case Manager

Houston, TX · On-site

Forensic Case Manager Overview: Under supervision of the Senior Justice Assessment Center (SJAC ... Builds and maintains strong working relationships with investigative case workers, law enforcement ...

New

Constellis

Case Manager

VA · On-site +1

$21.25 - $27.25/hr

POSITION SUMMARY The Case Manager scrutinizes reports of investigations submitted by the Field Investigators to ensure accuracy, completeness, and timely submission to customer. HOURLY RATE Actual ...

Constellis

Case Manager

VA

$21.25 - $27.25/hr

POSITION SUMMARY The Case Manager scrutinizes reports of investigations submitted by the Field Investigators to ensure accuracy, completeness, and timely submission to customer. HOURLY RATE Actual ...

Columbia University

Case Manager

New York, NY · On-site

$75K - $90K/yr

They also assist those who report incidents of misconduct but opt not to participate in an investigation. Collaboration is a key aspect of their role, as case managers regularly engage with various ...

ConnectiveRx

Case Manager

Pittsburgh, PA · On-site

$18.50 - $23.75/hr

Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring ... The Case Manager's primary duty is to assist customers with chronic illnesses in their assigned ...

Hannah's Children's Homes

Be Seen First

Case Manager

Commerce, CA · On-site

$68K - $71K/yr

The case manager will be responsible for assigning, monitoring, and organizing cases for social ... Investigate and provide services and referrals for clients where their physical or emotional ...

ConnectiveRx

Case Manager

Pittsburgh, PA · On-site

$41K - $60K/yr

Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring ... The Case Manager's primary duty is to assist customers with chronic illnesses in their assigned ...

ConnectiveRx

Case Manager

Pittsburgh, PA

$18.50 - $23.75/hr

Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring ... The Case Manager's primary duty is to assist customers with chronic illnesses in their assigned ...

QuikTrip

Case Manager (Contractor)

Charlotte, NC

$65/hr

Utilizing analytics, social media and third-party websites to initiate and support investigations ... Effectively manage multiple case assignments in multiple jurisdictions. * Respond to law ...

QuikTrip

Case Manager (Contractor)

Charlotte, NC · On-site

$65/hr

Utilizing analytics, social media and third-party websites to initiate and support investigations ... Effectively manage multiple case assignments in multiple jurisdictions. * Respond to law ...

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Investigative Case Manager information

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How much do investigative case manager jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for investigative case manager in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

How does an Investigative Case Manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What are the key skills and qualifications needed to thrive as an Investigative Case Manager, and why are they important?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

What does an Investigative Case Manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.
More about Investigative Case Manager jobs
What cities are hiring for Investigative Case Manager jobs? Cities with the most Investigative Case Manager job openings:
What states have the most Investigative Case Manager jobs? States with the most job openings for Investigative Case Manager jobs include:
What job categories do people searching Investigative Case Manager jobs look for? The top searched job categories for Investigative Case Manager jobs are:
Investigative Case Manager jobs near you
Infographic showing various Investigative Case Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.
Case Manager

Case Manager

Boutique Recruiting

Lawndale, CA • On-site

$20 - $40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Position Title: Case Manager
A rapidly growing plaintiff-side personal injury law firm is seeking a Case Manager to guide pre-litigation matters from claim opening through the completion of client treatment. This role will coordinate medical care, investigate liability and coverage, obtain records, prepare demand letters, communicate with insurance adjusters, and maintain complete case documentation. The ideal candidate has hands-on pre-litigation personal injury experience, communicates with confidence, and knows how to keep clients, providers, adjusters, and documentation moving forward.
Salary Range: $20-$40 per hour
Case Manager Responsibilities:
  • Open insurance claims for new personal injury matters
  • Coordinate client medical treatment and monitor treatment progress
  • Investigate and resolve liability and insurance coverage issues
  • Request police reports, hospital records, medical records, and supporting documentation
  • Prepare comprehensive demand letters and settlement packages
  • Communicate directly with insurance adjusters, clients, and medical providers
  • Ensure all documents, records, and communications are saved accurately in the case file
  • Manage cases through the completion of client treatment
  • Coordinate with the Case Manager Supervisor and Case Manager Assistant
  • Use automated workflows and AI-supported tools to manage tasks and case documentation
  • Maintain control of a fast-paced caseload without allowing follow-ups or requirements to be missed

Case Manager Requirements:
  • At least three years of plaintiff-side, pre-litigation personal injury experience
  • Direct experience handling motor vehicle accident cases
  • Experience opening claims and coordinating client treatment
  • Strong knowledge of liability, coverage, medical records, and demand preparation
  • Experience communicating and negotiating with insurance adjusters
  • Ability to manage a high-volume caseload in a fast-paced environment
  • Exceptional organization, follow-through, and attention to detail
  • Strong client service and professional communication skills
  • Ability to work on-site in Lawndale
  • Bachelor's degree preferred, but equivalent professional experience will be considered
  • Experience with Filevine is preferred

Benefits:
  • Medical insurance options
  • Dental and vision insurance
  • 401(k) eligibility
  • Paid time off
  • Paid holidays
  • Discretionary year-end performance bonus of up to $1,000
  • Annual performance reviews with potential merit increases
  • No billable-hour requirement
  • Business-casual work environment
  • Cloud-based case-management technology, automated workflows, and AI tools
  • A collaborative team structure with dedicated supervisory and administrative support

If you can take ownership of a pre-litigation caseload, advocate for clients, and drive cases forward with urgency, apply today!
#LI-AS1 #LI-BM1
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About Boutique Recruiting

Sourced by ZipRecruiter

We are a team with shared goals; mindfully placing candidates in the workforce to successfully fulfill their career ambitions while encouraging a sense of purpose and value. We have created a new kind of placement firm — one that values connection, personalization, commitment, impact, boldness and achievement. At Boutique Recruiting, our clients, candidates and employees are at the heart of our success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

San Diego, CA, US

Year founded

2014

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