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Investigative Case Manager Jobs (NOW HIRING)

Columbia University

Case Manager

New York, NY · On-site

$75K - $90K/yr

They also assist those who report incidents of misconduct but opt not to participate in an investigation. Collaboration is a key aspect of their role, as case managers regularly engage with various ...

ConnectiveRx

Case Manager

Pittsburgh, PA · On-site

$18.50 - $23.75/hr

Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring ... The Case Manager's primary duty is to assist customers with chronic illnesses in their assigned ...

Hannah's Children's Homes

Case Manager

Commerce, CA · On-site

$68K - $71K/yr

The case manager will be responsible for assigning, monitoring, and organizing cases for social ... Investigate and provide services and referrals for clients where their physical or emotional ...

ConnectiveRx

Case Manager

Pittsburgh, PA · On-site

$18.50 - $23.75/hr

Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring ... The Case Manager's primary duty is to assist customers with chronic illnesses in their assigned ...

University of Missouri

Case Manager

Columbia, MO · On-site

$24.04 - $26.44/hr

Hiring Department Office of Institutional Equity The Case Manager provides key support for the Institutional Equity investigative team, including case file management, case auditing, scheduling ...

ConnectiveRx

Case Manager

Pittsburgh, PA · On-site

$41K - $55K/yr

Join our dynamic team as a Benefits Investigation Specialist and be a crucial part of ensuring ... The Case Manager's primary duty is to assist customers with chronic illnesses in their assigned ...

QuikTrip

Case Manager (Contractor)

Charlotte, NC

$65/hr

Utilizing analytics, social media and third-party websites to initiate and support investigations ... Effectively manage multiple case assignments in multiple jurisdictions. * Respond to law ...

QuikTrip

Case Manager (Contractor)

Charlotte, NC · On-site

$65/hr

Utilizing analytics, social media and third-party websites to initiate and support investigations ... Effectively manage multiple case assignments in multiple jurisdictions. * Respond to law ...

Aware Central Texas

Case Manager

Temple, TX · On-site

$18.50 - $24/hr

Ensure case management in collaboration with ongoing system and service- or investigation-based case management, continuing case management beyond others' eligibility parameters. Ensure that case ...

Constellis

Case Manager - DHS

VA · On-site

POSITION SUMMARY The Case Manager scrutinizes reports of investigations submitted by the Field Investigators to ensure accuracy, completeness, and timely submission to customer. HOURLY RATE Actual ...

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Investigative Case Manager information

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How much do investigative case manager jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for investigative case manager in the United States is $31.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $36.06 per hour, depending on experience, location, and employer.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

How does an Investigative Case Manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What are the key skills and qualifications needed to thrive as an Investigative Case Manager, and why are they important?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

What does an Investigative Case Manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.
More about Investigative Case Manager jobs
What cities are hiring for Investigative Case Manager jobs? Cities with the most Investigative Case Manager job openings:
What states have the most Investigative Case Manager jobs? States with the most job openings for Investigative Case Manager jobs include:
What job categories do people searching Investigative Case Manager jobs look for? The top searched job categories for Investigative Case Manager jobs are:
Investigative Case Manager jobs near you
Infographic showing various Investigative Case Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, 44% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $65,950 per year, or $31.7 per hour.
INVESTIGATIVE ANALYST: SOCIAL MEDIA

INVESTIGATIVE ANALYST: SOCIAL MEDIA

Kentech Consulting Inc

Miami, FL • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance


KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com - 1st consumer background checking system of its kind, and ClarityIQ a high-tech/high-touch investigative case management system.
MISSION

We're on a mission to help the world make clear and informed hiring decisions
VALUE
In order to achieve our team, exhibit the behaviors and core values aligned with this mission http://www.ekentech.com/core-values
  • People-Focused: We are people-focused and results-driven.
  • Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence.
  • Fact Finders: We are passionate investigators for discovery and truth.
  • Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about.
IMPACT

As a small agile company, we seek high performers who relish in the idea that their effort will directly impact our customers and help shape the next evolution of background investigations.
Job Description
KENTECH is seeking a Social Media Investigations Investigative Analyst who is detail-driven, internet-savvy, and confident managing investigative work with limited oversight. In this role, you will conduct fact-based social media and online presence investigations, identify inconsistencies and potential risk indicators, and produce clear, well-written reports that meet quality and compliance expectations. You will also help improve workflow by staying organized, communicating early, and flagging issues before they become larger concerns.
Key Responsibilities

  • Conduct impartial, fact-based social media and online presence investigations in accordance with internal standards and client requirements.
  • Review applicant information, source documentation, and online identifiers to support accurate subject matching and digital profile analysis.
  • Perform advanced internet research across social media platforms, search engines, public websites, forums, blogs, and other online sources.
  • Identify discrepancies, red flags, concerning online behavior, and relevant patterns across publicly available digital content.
  • Validate identity and profile linkage using names, usernames, locations, photos, biographical details, and other available data points.
  • Document findings in a clear, objective, and legally defensible manner, following internal guidelines and client-specific requirements.
  • Manage multiple cases at once while maintaining productivity, quality, and deadline expectations without repeated follow-up.
  • Escalate complex findings, uncertain matches, or high-risk content to leads or internal partners in a timely manner.
  • Maintain proactive communication with leads and team members regarding case status, obstacles, and trends.
  • Contribute to process improvements by sharing recurring issues, workflow suggestions, and practical recommendations.
  • Stay current on platform changes, search techniques, and evolving digital research methods relevant to online investigations.
Qualifications

Required

  • Bachelors degree required, Criminal Justice, Pre-Law, Paralegal, Journalism, Political Science, Communications, Cybersecurity, or similar.
  • 2+ years of experience in investigative, research, compliance, legal, social media review, online moderation, intelligence gathering, or document-heavy work.
  • Strong written communication skills, including editing and report-quality writing.
  • Strong internet research skills and the ability to navigate multiple online platforms and tools efficiently.
  • Comfort working in systems and learning new tools quickly in a tech-forward environment.
  • Ability to handle sensitive data with professionalism, discretion, and sound judgment.
  • Ability to apply policy and investigative standards consistently when reviewing publicly available online content.
  • Must be able to pass security clearance to obtain a Permanent Employee Registration Card (PERC), or already have one.
  • Must be willing to complete a drug test.
Preferred

  • Experience with social media investigations, OSINT, digital footprint research, or online due diligence.
  • Experience reviewing publicly available online content for risk indicators, behavioral concerns, or policy-related issues.
  • Experience working in regulated, government, legal, compliance-driven, or background screening environments.
  • Familiarity with identity verification, public records research, or background screening workflows.
Desired Soft Skills

  • Critical Thinking: Strong judgment and the ability to connect digital details and draw accurate conclusions.
  • Attention to Detail: High accuracy and the ability to spot small inconsistencies that matter.
  • Problem-Solving: Resourceful and persistent when working through incomplete or unclear information.
  • Communication: Clear, timely updates and strong written reporting skills.
  • Adaptability: Comfortable with changing platforms, shifting priorities, and evolving case needs.
  • Team Collaboration: Reliable partner who supports workflow and shared goals.
  • Ethical Integrity: Trustworthy with confidential and sensitive information.
  • Resilience: Calm under pressure and able to maintain quality when workloads increase.
Location Requirement

To be considered, candidates must currently reside in one of the following states due to operational and compliance requirements:
Florida, Georgia, Illinois, North Carolina, New Jersey, South Carolina, South Dakota, Texas, Virginia, or Washington.
Additional Information

  • Remote, Full-Time
  • PTO
  • Flex Time
  • STD/LTD
  • Life Insurance
  • Health, Vision, and Dental
  • Starting Pay: $15.00 per hour
Equal Opportunity Employer

KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This is a remote position.