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No Experience Insurance Investigator Jobs (NOW HIRING)

Emerging Investigations

Private Investigator

Jacksonville, FL · On-site

$20.50 - $26.50/hr

Experience in insurance investigation and surveillance * Excellent written and verbal communication skills * Ability to work independently and remotely * Ability to work weekends and holidays as ...

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No Experience Insurance Investigator information

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How much do no experience insurance investigator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for no experience insurance investigator in the United States is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $31.73 per hour, depending on experience, location, and employer.

What is a no experience insurance investigator?

No experience insurance investigators are entry-level professionals who assist in examining insurance claims to determine their validity, often without prior work history in the field. They may conduct interviews, collect evidence, and help identify potential fraud under the guidance of more experienced investigators. Many employers offer on-the-job training for these roles, so candidates typically need strong analytical skills, attention to detail, and good communication abilities. A background in criminal justice, business, or a related field can be helpful but is not always required.

What are the key skills and qualifications needed to thrive as a no experience insurance investigator?

To thrive as a No Experience Insurance Investigator, strong analytical skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with case management software, internet research tools, and basic office applications is often beneficial. Outstanding communication, integrity, and persistence help individuals excel when gathering information and interviewing claimants or witnesses. These skills and qualities are crucial for accurately assessing claims, detecting fraud, and ensuring fair outcomes for both insurers and clients.

What are some common challenges faced by entry-level insurance investigators, and how can I overcome them?

As a new insurance investigator with no prior experience, one of the main challenges is quickly learning how to identify fraudulent claims while adhering to strict legal and ethical guidelines. You may also find it challenging to conduct interviews and gather evidence efficiently. To overcome these obstacles, take advantage of on-the-job training, seek mentorship from experienced colleagues, and stay updated on industry best practices. Building strong communication and analytical skills will help you succeed and advance in your role.

What is the difference between No Experience Insurance Investigator vs Claims Adjuster?

AspectNo Experience Insurance InvestigatorClaims Adjuster
Required CredentialsNone or minimal; on-the-job trainingOften requires licensing and certifications
Work EnvironmentOffice, remote, or field investigationsOffice-based, field inspections, or both
Industry UsageInsurance companies, third-party investigatorsInsurance companies, public agencies
Search & Comparison IntentUnderstanding entry-level roles in insurance investigationsComparing roles in insurance claims processing

The main difference is that No Experience Insurance Investigators typically require little to no prior experience and focus on initial investigations, while Claims Adjusters often need licensing and handle claims processing and evaluation. Both roles operate within the insurance industry but serve different functions and experience levels.

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What are the most commonly searched types of Insurance Investigator jobs?

The most popular types of Insurance Investigator jobs are:

What states have the most No Experience Insurance Investigator jobs?

States with the most job openings for No Experience Insurance Investigator jobs include:

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No Experience Insurance Investigator jobs near you
Infographic showing various No Experience Insurance Investigator job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $53,602 per year, or $25.8 per hour.

Revenue Protection Investigator - Oahu

Honolulu, HI

hawaiianel
See more jobs at hawaiianelexternal

Full-time

Re-posted 26 days ago

Job description

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: This position will remain open until filled. Early applications are highly encouraged. 

BRIEF POSTING DESCRIPTION:

The P CI FIELD INVESTIGATIONS Department of the P SUBSTATION & METER Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)

JOB FUNCTION:

Ensures the protection and expeditious recovery of Company revenues resulting from incidences of meter tampering, diversion of electrical current, improper billing, incorrect meter registration and fraud. Researches, assesses need and gathers data to develop, coordinate and implement recommended solutions.  Facilitates the development of processes and guidelines for the Customer Services process area, as well as for other areas of the company as necessary.   Employee is expected to be available to respond to any incident requiring their assistance 24hrs/day and 7 days/week.

ESSENTIAL FUNCTIONS:

  • Conducts field investigations to address potential / actual revenue protection, fraud, or other billing, payment, and field issues. Coordinates and/or conducts investigations and documents incidences of meter tampering and electrical current diversion.  Works with attorneys, law enforcement agencies and other parties and represents the Company as an expert witness as needed to secure resolution and compliance.
  • Researches and analyzes processes to develop preventive actions and services.  Performs benchmarking, surveying, and costs/benefit/risk analyses for enhanced field operations, efficiency, and effectiveness. 
  • Conducts interviews with customers to gather and/or substantiate evidence of meter tampering, electric current diversion, or fraud.  Calculates kilowatt hours to be re-billed.
  • Prepares written correspondence and reports to customers and legal authorities as required.  Contact's customers in person, via telephone, or in writing to discuss and resolve metering or wiring discrepancies.  Represents the Company in evidentiary hearings and prosecution.
  • Develops and revises companywide policy and procedure regarding the revenue protection program. Compiles and maintains revenue protection program database.  Analyzes data and develops management reports. Keeps abreast of industry best practices. May attend local as well as mainland training courses and conferences to network and keep up to date with industry best practices.
  • Develops, coordinates, and conducts educational training on energy theft such as wiring and meter tampering, prevention and detection of energy theft, proper procedures for reporting lost revenue, etc. 
  • Participates in Company emergency response activities as assigned, including any activities to prepare for such emergency response.  Other duties as assigned.

BASIC QUALIFICATIONS:

Knowledge Requirements

  • Working knowledge of the principles of electric meter function and wiring configurations.
  • Working knowledge of effects of meter alterations and components affecting kilowatt hour registration, normally acquired from successful completion of a formalized apprenticeship program in metering or wiring, electrical design, or electrical construction experience.
  • Working knowledge of the National Electrical Code and wiring standards.
  • Working knowledge of investigation and documentation procedures.
  • Demonstrated proficiency in using various PC software programs (ex. MS office: Excel, Word, Access and PowerPoint) for fairly complex applications.
  • Knowledge of facilitation techniques and methods.

Skills Requirements

  • Excellent written, oral, and listening communication skills including report writing and technical writing.
  • Ability to work with the highest level of Integrity, Trust & Honesty.
  • Ability to work independently and assertively in pursuing revenue protection investigations.
  • Ability to analyze data and situations, develop solutions, and resolve problems.
  • Strong analytical, organizational, planning, and administrative skills.
  • Ability to effectively handle difficult and/or sensitive issues/information using tact, courtesy, and discretion.
  • Ability to prepare and deliver presentations to a wide range of audiences within the company & general public.
  • Demonstrated ability to remain calm, patient, and flexible in a demanding work environment and the ability to adapt to continually changing priorities.
  • Excellent interpersonal skills and the ability to work with a variety of individuals dealing with sensitive, difficult, or confrontational issues.
  • Demonstrated commitment and ability to effectively embrace and support team and management philosophy and goals.
  • Must have or be able to qualify for a State of Hawaii driver's license. Must meet the standards for driving positions stated in the Hiring Standards for Driving Positions policy. These standards may be adjusted periodically to meet business and safety objectives.

Experience Requirements

  • Several (3-5) years field experience with electrical meters, or as an electrician, or electrical construction design engineer.
  • Several (3-5) years' experience in conducting formal investigations.

Role:  Professional 

Number of Vacancies: 1

Location: Honolulu - Oahu

Hiring Range: The hiring range for the Revenue Protection Investigator - Oahu [Req ID 10175] position is $71,100.00 to $88,800.00. The person selected will be placed according to his/her skills and qualifications. 

About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO StatementHawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer

The relationship between Hawaiian Electric and unregulated, energy-related affiliate companies is governed by the Affiliate Transaction Requirements (ATRs) established by the Hawaii Public Utilities Commission (PUC). The ATRs were established with the PUC's Decision and Order No. 35962 issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019, in Docket No. 2018-0065. With Decision and Order No. 42409, issued on March 23, 2026, in Docket No. 2025-0391, the PUC indefinitely suspended certain sections of the ATRs.

The ATRs address many issues related to Hawaiian Electric's interactions and transactions with Affiliates and Affiliate-Related Entities. If you'd like more information about these rules/regulations, you can email ATR@hawaiianelectric.com.

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