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Insurance Investigator Jobs in Rochester, NY (NOW HIRING)

Monroe County, NY

Special Urban Investigator

Rochester, NY · On-site

$53K - $71K/yr

... insurance investigator, private investigator, court officer, probation officer or other related investigative experience; OR, (B) Graduation from a regionally accredited or New York State registered ...

StateJobsNY

Internal Investigator 2 OPWDD

Rochester, NY · On-site

$86K - $108K/yr

Insurance Investigator; Licensed and Registered Private Investigator; Federal Investigator; State Investigator; Municipal Investigator; Child Protective Services Investigator; Investigative position ...

Ethos Risk Services

Entry-Level Investigator

Rochester, NY

$45K - $56K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront of, we provide accurate data and ...

Ethos Risk Services

Investigator

Rochester, NY · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Rochester, NY · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Rochester, NY · On-site

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

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All JobsInsurance Investigator JobsInsurance Investigator Jobs in Rochester, NY

Insurance Investigator information

See Rochester, NY salary details

$13

$25

$37

How much do insurance investigator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance investigator in Rochester, NY is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $31.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What are some of the common challenges faced by insurance investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What do insurance investigators do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

More about Insurance Investigator jobs
What are the most commonly searched types of Insurance Investigator jobs in Rochester, NY? The most popular types of Insurance Investigator jobs in Rochester, NY are:
What are popular job titles related to Insurance Investigator jobs in Rochester, NY? For Insurance Investigator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Insurance Investigator jobs in Rochester, NY look for? The top searched job categories for Insurance Investigator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Investigator jobs? Cities near Rochester, NY with the most Insurance Investigator job openings:
Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in Rochester, NY as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,887 per year, or $25.4 per hour.

Special Urban Investigator

Monroe County, NY

Rochester, NY • On-site

$53K - $71K/yr

Full-time, Part-time

Posted 21 days ago

Monroe County (New York) rating

8.7

Company rating: 8.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

171st of 842 rated public administrative organizations

Job description

Location: Rochester, NY
Title: Special Urban Investigator
Deadline: August 7, 2026 5:00pm
Salary: $53,497 - $71,105 annually
Agency/Dept.: Public Defender
Description of Duties
This is a responsible position involving the conducting of investigations and interviews to substantiate facts for cases being prepared by the Office of the Public Defender. Employees of this class work in accordance with established practices and procedures, under direct supervision of a senior level staff member. The work may be performed on weeknights and during weekends. Employees are on call twenty-four (24) hours a day. Supervision of others is not a responsibility of this class. Does related work as required.
Minimum Qualifications
Graduation from high school or possession of an equivalency diploma; plus EITHER:
(A) Five (5) years of paid full-time or its part-time/volunteer equivalent experience as a police officer, insurance investigator, private investigator, court officer, probation officer or other related investigative experience; OR,
(B) Graduation from a regionally accredited or New York State registered college or university with an Associate's degree in Criminal Justice, plus three (3) years of experience as defined in (A) above; OR,
(C) Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree, plus one (1) year experience as defined in (A); OR,
(D) An equivalent combination of training and experience as defined by the limits of (A), (B) and (C) above.

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