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Insurance Investigator Jobs in Rochester, NY (NOW HIRING)

Process clearance investigation applications for perspective candidates and employees. Determine ... L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match ...

Process clearance investigation applications for perspective candidates and employees. Determine ... L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match ...

Established knowledge and familiarity with insurance adjustment, third-party claims investigation practices and/or litigation. * Strong interpersonal skills with an ability to actively listen and ...

Established knowledge and familiarity with insurance adjustment, third-party claims investigation practices and/or litigation. * Strong interpersonal skills with an ability to actively listen and ...

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Insurance Investigator information

See Rochester, NY salary details

$13

$25

$37

How much do insurance investigator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance investigator in Rochester, NY is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $31.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What are some of the common challenges faced by insurance investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What do insurance investigators do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

What are the most commonly searched types of Insurance Investigator jobs in Rochester, NY? The most popular types of Insurance Investigator jobs in Rochester, NY are:
What job categories do people searching Insurance Investigator jobs in Rochester, NY look for? The top searched job categories for Insurance Investigator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Investigator jobs? Cities near Rochester, NY with the most Insurance Investigator job openings:
Infographic showing various Insurance Investigator job openings in Rochester, NY as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,887 per year, or $25.4 per hour.

Violent Felony Offense Investigator

Monroe County, NY

Rochester, NY • On-site

$56K - $75K/yr

Full-time, Part-time

Re-posted 29 days ago


Monroe County (New York) rating

8.7

Company rating: 8.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

171st of 842 rated public administrative organizations


Job description

Location: Rochester, NY
Title: Violent Felony Offense Investigator
Deadline: Until Filled
Salary: $56,714 - $75,512 annually
Agency/Dept.: District Attorney's Office
Description of Duties
PURSUANT TO SECTION 211 of the New York State Retirement and Social Security Law, the Monroe County District Attorney's Office is conducting a recruitment effort for the position of Violent Felony Offense Investigator. We are canvassing to see if there are any interested non-retirees who would meet the minimum qualifications.
This position involves conducting investigations, interviews and surveillance to substantiate facts and enhance cases handled by the Violent Felony Offense Bureau of the District Attorney's Office. Employees work in accordance with established policies, practices and procedures under direct supervision of the Chief District Attorney Investigator. Employees are required to be on-call at all times. Supervision of others is not a responsibility of this class. Does related work as required.
Minimum Qualifications
Graduation from high school or possession of an equivalency diploma, plus EITHER:
(A) Seven (7) years of paid full-time or its part-time equivalent experience as a police officer that involves specialized investigative experience including such physical crimes as rape, robbery, homicide, arson, assault, burglary; OR,
(B) Seven (7) years of paid full-time or its part-time equivalent experience as a police officer at the Sergeant level or higher; OR,
(C) An equivalent combination of education and experience as defined by the limits of (A) and (B) above.
SPECIAL REQUIREMENTS :
Possession of a Police Officer Training Certificate issued by the New York State Bureau for Municipal Police Training Council at the time of appointment.
Must be a United States Citizen at the time of appointment.
Possession of a valid class D license to operate a motor vehicle in New York State at the time of application.

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