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Insurance Investigator Jobs in Rochester, NY (NOW HIRING)

L3HHCM20

Security Support D (PERSEC)

Rochester, NY · On-site

$49K - $91K/yr

Process clearance investigation applications for perspective candidates and employees. Determine ... L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match ...

L3HHCM20

Security Support D (PERSEC)

Rochester, NY · On-site

$49K - $91K/yr

Process clearance investigation applications for perspective candidates and employees. Determine ... L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match ...

Iberdrola

Analyst - Claims Management

Rochester, NY · Hybrid

Established knowledge and familiarity with insurance adjustment, third-party claims investigation practices and/or litigation. * Strong interpersonal skills with an ability to actively listen and ...

New

Iberdrola

Analyst - Claims Management

Rochester, NY · On-site

Established knowledge and familiarity with insurance adjustment, third-party claims investigation practices and/or litigation. * Strong interpersonal skills with an ability to actively listen and ...

New

Fedcap

Quality Improvement Specialist

Rochester, NY · On-site

$20 - $23/hr

Documenting investigations in a systematic manner and make regulatory recommendations to ensure the ... Life/Accident insurance * Short-term Disability insurance * Long-term Disability insurance

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All JobsInsurance Investigator JobsInsurance Investigator Jobs in Rochester, NY

Insurance Investigator information

See Rochester, NY salary details

$13

$25

$37

How much do insurance investigator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for insurance investigator in Rochester, NY is $25.43, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $31.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What does an insurance investigator do?

An insurance investigator examines insurance claims to verify their validity and detect fraud. They gather evidence, interview witnesses, review documents, and may visit claim sites, often using investigative tools and techniques to assess the legitimacy of claims and support insurance companies' decisions.

How to become an insurance investigator?

To become an insurance investigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or relevant experience in law enforcement, insurance, or criminal justice. Developing skills in interviewing, report writing, and investigation techniques is essential, and obtaining certifications such as the Certified Insurance Fraud Investigator (CIFI) can enhance job prospects. The role often requires a background check and may involve working irregular hours or in the field.

What skills do insurance investigators need?

Insurance investigators need strong analytical skills, attention to detail, and good communication abilities to gather and evaluate evidence. They often use interview techniques, surveillance methods, and may require knowledge of insurance policies and legal procedures. Proficiency with computers and report writing is also important for documenting findings accurately.

What are some of the common challenges faced by Insurance Investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the highest paying investigator job?

The highest paying investigator jobs are often senior or specialized roles such as corporate security investigators, fraud examiners, or private investigators with advanced certifications and extensive experience. These positions typically offer higher salaries due to the complexity of cases and required expertise, with some earning over $100,000 annually. Factors like industry, location, and level of specialization influence compensation levels for investigators.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What Do Insurance Investigators Do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

More about Insurance Investigator jobs
What are the most commonly searched types of Insurance Investigator jobs in Rochester, NY? The most popular types of Insurance Investigator jobs in Rochester, NY are:
What are popular job titles related to Insurance Investigator jobs in Rochester, NY? For Insurance Investigator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Insurance Investigator jobs in Rochester, NY look for? The top searched job categories for Insurance Investigator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Insurance Investigator jobs? Cities near Rochester, NY with the most Insurance Investigator job openings:
Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in Rochester, NY as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 88% In-person, 2% Hybrid, and 10% Remote job distribution, with an average salary of $52,887 per year, or $25.4 per hour.

Investigator (Human Rights Specialist 1) (NY HELPS)

StateJobsNY

Rochester, NY • On-site

$70K - $89K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

New

Job description

Duties Description As a Human Rights Specialist 1, incumbent would perform a variety of field and office activities involved in carrying out anti-discrimination programs and promoting good community inter-group relationships designed to eliminate tension, conflict and hostility between various social, racial, ethnic and religious groups. Incumbent would be responsible for informing complainants, respondents and witnesses of their rights and responsibilities under the New York State Human Rights Law. Prior to a possible determination of a human rights violation, you would attempt to help parties reach an acceptable resolution. Incumbent would be responsible for developing an investigation plan, conducting investigations, preparing investigative reports and making recommendations on final determinations. Incumbent would work with advisory council, local human relations agencies and other groups in providing technical assistance or training on the Human Rights Law, as well as make speeches to community groups and organizations, and conduct workshops to foster positive community relationships.
Minimum Qualifications *This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
Six years of experience in field investigation or law enforcement investigation and the preparation of detailed narrative reports; OR planning, developing, implementing, or enforcing a human rights, civil rights or housing and community development program, OR conducting discrimination or labor relations investigations, OR litigation, OR any combination of the above experience to equal seven years.
Substitution: an associate degree may substitute for two years of specialized
experience; bachelor's degree may substitute for four years of specialized experience;
master's degree may substitute for five years of specialized experience; J.D. may
substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience.
For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.
Additional Comments
The New York State Division of Human Rights is a nation-leading civil rights enforcement agency tasked with combating hate, bias, and discrimination through the enforcement of the New York State Human Rights Law-one of the most expansive state-level civil rights laws anywhere in the country.
The Division is committed to creating an environment where employees and the New Yorkers we serve feel they belong, and the Division knows diversity, equity, inclusion, and accessibility are foundational to every aspect of civil rights work. The Division is an equal opportunity employer and recognizes that diversity in the workforce is critical. The Division encourages people living with disabilities and applicants from all communities to apply.
We offer a comprehensive benefits package, including:
• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees' Retirement System
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 College Savings Program
Please note that specific benefits and programs may vary based on negotiating unit, current contract, and length of State service.
Salaries are non-negotiable. Candidates with no previous state service will begin at the starting rate of the posted salary range.
Some positions may require additional credentials or a background check to verify your identity.
Name Human Resources / CG
Telephone
Fax
Email Address HRResumes@dhr.ny.gov
Address
Street Agency Building One, Empire State Plaza
City Albany
State NY
Zip Code 12220
Notes on Applying Please submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID number for which you are applying.

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