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Insurance Investigator Jobs (NOW HIRING)

The Hallahan Group

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Surveillance Investigator

Rochester, NY · Remote

$27 - $35/hr

Law Enforcement or Insurance Investigation experience preferred.

New York State

Internal Investigator 1 OPWDD

Commack, NY

$71K - $87K/yr

Insurance Investigator; Licensed and Registered Private Investigator; Federal Investigator; State Investigator; Municipal Investigator; Child Protective Services Investigator; Investigative position ...

The Hallahan Group

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Surveillance Investigator

Rochester, NY · Remote

$27 - $35/hr

Law Enforcement or Insurance Investigation experience preferred.

The Hallahan Group

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Surveillance Investigator

Syracuse, NY · Remote

$27 - $35/hr

Law Enforcement or Insurance Investigation experience preferred.

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Insurance Investigator information

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How much do insurance investigator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for insurance investigator in the United States is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $31.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What does an Insurance Investigator do?

An Insurance Investigator examines suspicious or potentially fraudulent insurance claims to determine their validity. They gather evidence, interview claimants and witnesses, review documents, and sometimes conduct surveillance. Their goal is to prevent insurance fraud and ensure that only legitimate claims are paid. Insurance Investigators may specialize in different types of insurance, such as health, auto, or property, and often work for insurance companies or private investigation firms.

What are some of the common challenges faced by Insurance Investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What Do Insurance Investigators Do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

More about Insurance Investigator jobs
What cities are hiring for Insurance Investigator jobs? Cities with the most Insurance Investigator job openings:
What are the most commonly searched types of Insurance Investigator jobs? The most popular types of Insurance Investigator jobs are:
Who are the top companies hiring for Insurance Investigator jobs? The top employers for Insurance Investigator jobs are:
What states have the most Insurance Investigator jobs? States with the most job openings for Insurance Investigator jobs include:
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What are popular job titles related to Insurance Investigator jobs? For Insurance Investigator jobs, the most frequently searched job titles are:
Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in the United States as of May 2026, with employment types broken down into 22% Locum Tenens, 34% As Needed, 33% Full Time, and 11% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,602 per year, or $25.8 per hour.
Surveillance / Claims Investigator - Part-Time

Surveillance / Claims Investigator - Part-Time

Allied Universal® Compliance and Investigations

Honolulu, HI

$22 - $26/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,398 frontline employees who took The Breakroom Quiz

66th of 100 rated security

Job description

Allied Universal® is hiring a Surveillance / Claims Investigator. Surveillance / Claims Investigators validate the facts of loss for Insurance claims through scene Investigations, claimant and witness Interviews, document retrieval and data Interpretation.

  • Pay Rate: $22 - $26 / hr
  • Will require Claims and Surveillance investigations as needed to ensure a full schedule
  • Must possess a valid driver's license with at least one year of driving experience

RESPONSIBILITIES:

  • Investigate insurance claims for a variety of coverage to include workers’ compensation, general liability, property and casualty and disability
  • Gather information independently and in collaboration with clients and case managers through various methods such as data collection, interviews, research, and scene investigations
  • Follow guidance from the handling insurance adjuster to perform field tasks essential to the investigation
  • Develop and document information on any investigation in a professional and expert manner by writing clear, concise, and grammatically correct reports, memos, and letters
  • Run appropriate database indices if necessary and verify the accuracy of results found

QUALIFICATIONS (MUST HAVE):

  • Must possess one or more of the following:
    • Bachelor’s degree in Criminal Justice
    • Associate’s degree in Criminal Justice with a minimum of four (4) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
    • High school diploma with a minimum of six (6) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
  • Ability to be properly licensed as a Private Investigator as required by the states in which you work
  • Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
  • Minimum of two (2) years of demonstrated experience conducting insurance claims investigations or adjusting complex claims
  • Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in their home state and within their designated region of the country
  • Special Investigative Unit (SIU) Compliance knowledge
  • Ability to type 40+ words per minute with minimum error
  • Flexibility to work varied and irregular hours and days including weekends and holidays
  • Proficient in utilizing laptop computers and cell phones

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Military experience
  • Law enforcement
  • Insurance administration experience
  • One or more of the following professional industry certifications
    • Certified Fraud Investigator (CFE)
    • Certified Insurance Fraud Investigator (CIFI)
    • Fraud Claim Law Associate (FCLA)
    • Fraud Claim Law Specialist (FCLS)
    • Certified Protection Professional (CPP)
    • Associate in Claims (AIC)
    • Chartered Property Casualty Underwriter (CPCU)

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

What Allied Universal employees say

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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