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Insurance Claims Investigator Jobs (NOW HIRING)

Daniel J. Hannon and Associates, Inc.

Be Seen First

Claims Investigator

Forest Hills, NY · On-site

$55K - $75K/yr

Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and municipalities ...

Allied Universal

Claims Investigator

Melville, NY · On-site

$28 - $32/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

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Insurance Claims Investigator information

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$35K

$65.2K

$89.5K

How much do insurance claims investigator jobs pay per year?

As of Jun 12, 2026, the average yearly pay for insurance claims investigator in the United States is $65,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What claims adjuster makes the most money?

Senior claims adjusters, especially those specializing in complex or high-value claims such as commercial or large-loss claims, tend to earn the highest salaries among claims adjusters. Advanced certifications, extensive experience, and working in high-cost regions can also increase earning potential for claims adjusters.

What are the key skills and qualifications needed to thrive as an Insurance Claims Investigator, and why are they important?

To thrive as an Insurance Claims Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, insurance, or a related field. Familiarity with claims management software, investigative databases, and sometimes certifications like the Certified Insurance Fraud Investigator (CIFI) are typically required. Exceptional interpersonal skills, critical thinking, and effective communication help in interviewing claimants and documenting findings. These competencies ensure accurate, fair claims assessments and help prevent fraudulent activity, protecting both the company and its clients.

How do I become an insurance claims investigator?

To become an insurance claims investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in criminal justice, forensics, or a related field. Relevant skills include attention to detail, analytical thinking, and knowledge of insurance policies; some employers also require certification or training in insurance claims or investigation techniques. Gaining experience through entry-level positions in insurance or law enforcement can also be beneficial.

What does an insurance investigator do?

An insurance investigator evaluates insurance claims to determine their validity and identify potential fraud. They gather evidence, interview claimants and witnesses, review documents, and analyze data, often using specialized tools and techniques to assess the legitimacy of claims. The role requires attention to detail, analytical skills, and knowledge of insurance policies and regulations.

What does an Insurance Claims Investigator do?

An Insurance Claims Investigator is responsible for examining insurance claims to determine their validity and prevent fraudulent activity. They gather and analyze information by interviewing claimants and witnesses, reviewing documents, and sometimes conducting surveillance. Their goal is to ensure that claims are legitimate and that the insurance company only pays for valid losses. Investigators often work on cases involving suspicious or large claims, such as auto accidents, property damage, or workers' compensation. Their findings help insurance companies make informed decisions about whether to approve or deny claims.

What are some common challenges faced by Insurance Claims Investigators, and how can they be addressed?

Insurance Claims Investigators often encounter challenges such as gathering sufficient evidence, dealing with uncooperative claimants, and managing a high volume of cases simultaneously. These challenges can be addressed by developing strong interviewing and analytical skills, staying organized with case management tools, and maintaining a professional and empathetic approach during investigations. Collaboration with other departments, such as legal and fraud prevention teams, is also essential to ensure accurate and thorough claim assessments.

How much do insurance investigators make in the US?

Insurance claims investigators in the US typically earn a median annual salary of around $50,000 to $70,000, with experienced professionals and those in certain regions earning higher. Salaries can vary based on experience, location, and the complexity of cases handled, and investigators often use specialized tools and conduct interviews as part of their work.
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What job categories do people searching Insurance Claims Investigator jobs look for? The top searched job categories for Insurance Claims Investigator jobs are:
Insurance Claims Investigator jobs near you
Infographic showing various Insurance Claims Investigator job openings in the United States as of June 2026, with employment types broken down into 3% Full Time, 74% Part Time, and 23% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,243 per year, or $31.4 per hour.
Claims Investigator

Claims Investigator

Daniel J. Hannon and Associates, Inc.

Forest Hills, NY • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

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Job description

Company Info:

Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and municipalities primarily in the NYC tri-state area, as well as throughout the United States.

Job Description:

DJH has an immediate need for full-time claims investigators in the New York metropolitan area to conduct field claims adjusting and investigation-related activities within the five boroughs of NYC.

Requirements:

  • Minimum of 2 years claims investigation experience preferred
  • Bilingual (with Spanish as second language) is a huge plus
  • Valid driver's license and well-maintained personal vehicle
  • Strong computer skills
  • Candidate must possess strong interpersonal skills and be able to take signed and/or recorded statements, complete detailed scene inspections with photos and measurements, locate/interview witnesses, etc.
  • Strong writing skills
  • Meet time sensitive deadlines and work a flexible schedule
  • Self-motivated with the ability to work independently

Salary:

  • Provided starting salary range is negotiable based on relevant experience
  • Bonus eligible

Company Description

Daniel J. Hannon & Associates, Inc. (www.djhannon.com) is a fully licensed, bonded and insured claims adjusting and investigation firm with locations in Rockville Centre and Buffalo, New York, Haddonfield, New Jersey and Louisville, Kentucky.
We specialize in claims investigation, surveillance, trial preparation and social media/background investigations. We perform these services for select insurance, legal and corporate clients. These services provide our clients with cost saving results on a consistent and timely basis.
Our standard of excellence is accomplished by maintaining an exclusive and dedicated supervisory and field staff, comprised of former law enforcement agency personnel, experienced surveillance operatives and claims investigators, an attorney, and former insurance company claims managers. Our supervisors and field investigators have an average of over 15 years experience and have undergone formal multi-line adjuster training. Additionally, our contacts at every level of law enforcement are unsurpassed.