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Daniel J. Hannon and Associates, Inc.

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Claims Investigator

Forest Hills, NY · On-site

$55K - $75K/yr

Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and municipalities ...

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Insurance Claims Investigator information

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$35K

$65.2K

$89.5K

How much do insurance claims investigator jobs pay per year?

As of Aug 3, 2026, the average yearly pay for insurance claims investigator in the United States is $65,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance claims investigator, and why are they important?

To thrive as an Insurance Claims Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, insurance, or a related field. Familiarity with claims management software, investigative databases, and sometimes certifications like the Certified Insurance Fraud Investigator (CIFI) are typically required. Exceptional interpersonal skills, critical thinking, and effective communication help in interviewing claimants and documenting findings. These competencies ensure accurate, fair claims assessments and help prevent fraudulent activity, protecting both the company and its clients.

What does an insurance claims investigator do?

An Insurance Claims Investigator is responsible for examining insurance claims to determine their validity and prevent fraudulent activity. They gather and analyze information by interviewing claimants and witnesses, reviewing documents, and sometimes conducting surveillance. Their goal is to ensure that claims are legitimate and that the insurance company only pays for valid losses. Investigators often work on cases involving suspicious or large claims, such as auto accidents, property damage, or workers' compensation. Their findings help insurance companies make informed decisions about whether to approve or deny claims.

What are some common challenges faced by insurance claims investigators, and how can they be addressed?

Insurance Claims Investigators often encounter challenges such as gathering sufficient evidence, dealing with uncooperative claimants, and managing a high volume of cases simultaneously. These challenges can be addressed by developing strong interviewing and analytical skills, staying organized with case management tools, and maintaining a professional and empathetic approach during investigations. Collaboration with other departments, such as legal and fraud prevention teams, is also essential to ensure accurate and thorough claim assessments.
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What cities are hiring for Insurance Claims Investigator jobs? Cities with the most Insurance Claims Investigator job openings:
Who are the top companies hiring for Insurance Claims Investigator jobs? The top employers for Insurance Claims Investigator jobs are:
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What job categories do people searching Insurance Claims Investigator jobs look for? The top searched job categories for Insurance Claims Investigator jobs are:
Insurance Claims Investigator jobs near you
Infographic showing various Insurance Claims Investigator job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $65,243 per year, or $31.4 per hour.

Claims Investigator

Daniel J. Hannon and Associates, Inc.

Forest Hills, NY • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

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Job description

Company Info:

Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and municipalities primarily in the NYC tri-state area, as well as throughout the United States.

Job Description:

DJH has an immediate need for full-time claims investigators in the New York metropolitan area to conduct field claims adjusting and investigation-related activities within the five boroughs of NYC.

Requirements:

  • Minimum of 2 years claims investigation experience preferred
  • Bilingual (with Spanish as second language) is a huge plus
  • Valid driver's license and well-maintained personal vehicle
  • Strong computer skills
  • Candidate must possess strong interpersonal skills and be able to take signed and/or recorded statements, complete detailed scene inspections with photos and measurements, locate/interview witnesses, etc.
  • Strong writing skills
  • Meet time sensitive deadlines and work a flexible schedule
  • Self-motivated with the ability to work independently

Salary:

  • Provided starting salary range is negotiable based on relevant experience
  • Bonus eligible

Company Description

Daniel J. Hannon & Associates, Inc. (www.djhannon.com) is a fully licensed, bonded and insured claims adjusting and investigation firm with locations in Rockville Centre and Buffalo, New York, Haddonfield, New Jersey and Louisville, Kentucky.

We specialize in claims investigation, surveillance, trial preparation and social media/background investigations. We perform these services for select insurance, legal and corporate clients. These services provide our clients with cost saving results on a consistent and timely basis.

Our standard of excellence is accomplished by maintaining an exclusive and dedicated supervisory and field staff, comprised of former law enforcement agency personnel, experienced surveillance operatives and claims investigators, an attorney, and former insurance company claims managers. Our supervisors and field investigators have an average of over 15 years experience and have undergone formal multi-line adjuster training. Additionally, our contacts at every level of law enforcement are unsurpassed.