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Insurance Claims Investigator Jobs (NOW HIRING)

Daniel J. Hannon and Associates, Inc.

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Claims Investigator

New York, NY · On-site

$60K - $75K/yr

Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and municipalities ...

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Insurance Claims Investigator information

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$35K

$65.2K

$89.5K

How much do insurance claims investigator jobs pay per year?

As of Aug 24, 2026, the average yearly pay for insurance claims investigator in the United States is $65,243.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What does an insurance claims investigator do?

An Insurance Claims Investigator is responsible for examining insurance claims to determine their validity and prevent fraudulent activity. They gather and analyze information by interviewing claimants and witnesses, reviewing documents, and sometimes conducting surveillance. Their goal is to ensure that claims are legitimate and that the insurance company only pays for valid losses. Investigators often work on cases involving suspicious or large claims, such as auto accidents, property damage, or workers' compensation. Their findings help insurance companies make informed decisions about whether to approve or deny claims.

What are the key skills and qualifications needed to thrive as an insurance claims investigator, and why are they important?

To thrive as an Insurance Claims Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, insurance, or a related field. Familiarity with claims management software, investigative databases, and sometimes certifications like the Certified Insurance Fraud Investigator (CIFI) are typically required. Exceptional interpersonal skills, critical thinking, and effective communication help in interviewing claimants and documenting findings. These competencies ensure accurate, fair claims assessments and help prevent fraudulent activity, protecting both the company and its clients.

What are some common challenges faced by insurance claims investigators, and how can they be addressed?

Insurance Claims Investigators often encounter challenges such as gathering sufficient evidence, dealing with uncooperative claimants, and managing a high volume of cases simultaneously. These challenges can be addressed by developing strong interviewing and analytical skills, staying organized with case management tools, and maintaining a professional and empathetic approach during investigations. Collaboration with other departments, such as legal and fraud prevention teams, is also essential to ensure accurate and thorough claim assessments.

How do you become an insurance claims investigator?

To become an insurance claims investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in criminal justice, forensics, or a related field. Relevant experience in insurance, law enforcement, or investigations is often required, and obtaining certifications such as the Certified Fraud Examiner (CFE) can enhance job prospects. Strong analytical skills, attention to detail, and knowledge of insurance policies and investigative techniques are essential for success in this role.

How much do insurance claims investigators make in the US?

Insurance claims investigators in the US typically earn a median annual salary of around $50,000 to $70,000, with experienced professionals and those in specialized roles earning higher. Salaries can vary based on location, experience, and employer, and investigators often use investigative skills, interviews, and evidence analysis in their work.
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Insurance Claims Investigator jobs near you
Infographic showing various Insurance Claims Investigator job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $65,243 per year, or $31.4 per hour.

Claims Investigator

Daniel J. Hannon and Associates, Inc.

New York, NY • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

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Job description

Company Info:

Daniel J. Hannon & Associates, Inc. (DJH) is a Long Island-based insurance claims adjusting/investigating firm which works on behalf of insurance companies, TPAs, law firms and municipalities primarily in the NYC tri-state area, as well as throughout the United States.


Job Description:

DJH has an immediate need for full-time claims investigators in the New York metropolitan area to conduct field claims adjusting and investigation-related activities within the five boroughs of NYC.


Requirements:

  • Minimum of 2 years claims investigation experience strongly preferred
  • Bilingual (with Spanish as second language) is a huge plus
  • Valid driver's license and well-maintained personal vehicle
  • Strong computer skills
  • Candidate must possess strong interpersonal skills and be able to take signed and/or recorded statements, complete detailed scene inspections with photos and measurements, locate/interview witnesses, etc.
  • Strong writing skills
  • Meet time sensitive deadlines and work a flexible schedule
  • Self-motivated with the ability to work independently


Salary:

  • Provided starting salary range is negotiable based on relevant experience
  • Salary reviewed after 6 months and periodically thereafter
  • Bonus eligible

Company Description

Daniel J. Hannon & Associates, Inc. (www.djhannon.com) is a fully licensed, bonded and insured claims adjusting and investigation firm with locations in Rockville Centre and Buffalo, New York, Haddonfield, New Jersey and Louisville, Kentucky.

We specialize in claims investigation, surveillance, trial preparation and social media/background investigations. We perform these services for select insurance, legal and corporate clients. These services provide our clients with cost saving results on a consistent and timely basis.

Our standard of excellence is accomplished by maintaining an exclusive and dedicated supervisory and field staff, comprised of former law enforcement agency personnel, experienced surveillance operatives and claims investigators, an attorney, and former insurance company claims managers. Our supervisors and field investigators have an average of over 15 years experience and have undergone formal multi-line adjuster training. Additionally, our contacts at every level of law enforcement are unsurpassed.