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Insurance Claims Investigator Jobs in Michigan (NOW HIRING)

Data Surveys Inc

Insurance Claims Investigator

Howell, MI · On-site

$55 - $75/hr

Investigate insurance claims relating to liability, uninsured motorist, workers' compensation, disability, etc. * Review claim documents and available records for investigative leads * Scrutinize ...

New

Ethos Risk Services

Investigator

Grand Rapids, MI · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Grand Rapids, MI · On-site

$25 - $35/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Flint, MI · On-site

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Ethos Risk Services

Investigator

Grand Rapids, MI · On-site

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

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All JobsInsurance Claims Investigator JobsInsurance Claims Investigator Jobs in Michigan

Insurance Claims Investigator information

See Michigan salary details

$30.5K

$56.9K

$78K

How much do insurance claims investigator jobs pay per year?

As of Sep 4, 2026, the average yearly pay for insurance claims investigator in Michigan is $56,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $65,400.00 per year, depending on experience, location, and employer.

What does an insurance claims investigator do?

An Insurance Claims Investigator is responsible for examining insurance claims to determine their validity and prevent fraudulent activity. They gather and analyze information by interviewing claimants and witnesses, reviewing documents, and sometimes conducting surveillance. Their goal is to ensure that claims are legitimate and that the insurance company only pays for valid losses. Investigators often work on cases involving suspicious or large claims, such as auto accidents, property damage, or workers' compensation. Their findings help insurance companies make informed decisions about whether to approve or deny claims.

What are the key skills and qualifications needed to thrive as an insurance claims investigator, and why are they important?

To thrive as an Insurance Claims Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, insurance, or a related field. Familiarity with claims management software, investigative databases, and sometimes certifications like the Certified Insurance Fraud Investigator (CIFI) are typically required. Exceptional interpersonal skills, critical thinking, and effective communication help in interviewing claimants and documenting findings. These competencies ensure accurate, fair claims assessments and help prevent fraudulent activity, protecting both the company and its clients.

What are some common challenges faced by insurance claims investigators, and how can they be addressed?

Insurance Claims Investigators often encounter challenges such as gathering sufficient evidence, dealing with uncooperative claimants, and managing a high volume of cases simultaneously. These challenges can be addressed by developing strong interviewing and analytical skills, staying organized with case management tools, and maintaining a professional and empathetic approach during investigations. Collaboration with other departments, such as legal and fraud prevention teams, is also essential to ensure accurate and thorough claim assessments.

How do you become an insurance claims investigator?

To become an insurance claims investigator, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in criminal justice, forensics, or a related field. Relevant experience in insurance, law enforcement, or investigations is often required, and obtaining certifications such as the Certified Fraud Examiner (CFE) can enhance job prospects. Strong analytical skills, attention to detail, and knowledge of insurance policies and investigative techniques are essential for success in this role.

How much do insurance claims investigators make in the US?

Insurance claims investigators in the US typically earn a median annual salary of around $50,000 to $70,000, with experienced professionals and those in specialized roles earning higher. Salaries can vary based on location, experience, and employer, and investigators often use investigative skills, interviews, and evidence analysis in their work.

What are popular job titles related to Insurance Claims Investigator jobs in Michigan?

For Insurance Claims Investigator jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Investigator jobs in Michigan look for?

The top searched job categories for Insurance Claims Investigator jobs in Michigan are:

Insurance Claims Investigator jobs near you
Infographic showing various Insurance Claims Investigator job openings in Michigan as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% In-person job distribution, with an average salary of $56,865 per year, or $27.3 per hour.

Insurance Claims Investigator

Data Surveys Inc

Howell, MI • On-site

$55 - $75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Location: On-Site – Howell, Michigan

Data Surveys, Inc. has been leading the private insurance investigative industry for over 50 years, servicing the self-insured, defense attorneys and all major insurance carriers defending against fraudulent claims. We pride ourselves on delivering high-quality results through the extensive teamwork of our investigative and supporting staff. Our team values quality, consistency, open communication, and interdepartmental collaboration that focuses on personal and professional development.

Responsibilities and Qualifications
  • Investigate insurance claims relating to liability, uninsured motorist, workers’ compensation, disability, etc.
  • Review claim documents and available records for investigative leads
  • Scrutinize provided information for evidence of fraudulent claims
  • Clarify individual claims to eliminate misinformation
  • Call and schedule appointments, or make in-person attempts, to obtain verbal statements from parties involved in insurance claims
  • Contact insurance carriers to verify automotive coverage for individuals and/or particular vehicles
  • Take detailed notes regarding investigative efforts to be used for compilation in a written report
  • Utilize dictation/Dictaphone technology to dictate efforts into a written report
  • Be well-organized with strong computer and internet skills, including Microsoft Office and Google Chrome
  • Possess strong communication skills and be able to speak with others comfortably
  • Have a willingness to work a flexible schedule, including weekends
  • Be an individual our team can rely on for punctuality
  • Possess exceptional composition skills fit for a professional environment
  • Reside in the state of Michigan, preferably within the southeast Michigan area
Legal Qualifications
  • All applicants must be willing to submit to a criminal background check and possess a valid driver’s license.
  • Insurance Claims Investigators at Data Surveys, Inc. are required to utilize their own personal vehicles for any necessary road travel throughout the week. Your vehicle needs to be properly registered, insured and reliable. Data Surveys, Inc. provides mileage reimbursement for travel related to investigative efforts.
Benefits
  • Health, Dental and Vision
  • Life, Accidental Death, Long-Term Disability and Short-Term Disability
  • Employer-matched 401k
  • Paid vacation based on tenure
Special Notes
  • Data Surveys, Inc. provides on-the-job training
  • All new hires will start at a designated training rate, paid weekly
  • Production-based compensation dependent on caseload worked each week
  • A majority of the job duties are performed on-site in Howell, Michigan, with some road travel around the State of Michigan
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