The Case Manager is responsible for the compliant processing of Individual Case Safety Reports (ICSRs) within the safety system for all Lilly compounds and products in accordance with global ...
The Case Manager is responsible for the compliant processing of Individual Case Safety Reports (ICSRs) within the safety system for all Lilly compounds and products in accordance with global ...
The Case Manager is responsible for the compliant processing of Individual Case Safety Reports (ICSRs) within the safety system for all Lilly compounds and products in accordance with global ...
The Case Manager is responsible for the compliant processing of Individual Case Safety Reports (ICSRs) within the safety system for all Lilly compounds and products in accordance with global ...
Make a Difference The Manager of Case Management provides onsite leadership to ensure daily department operations function effectively and efficiently to meet the needs of all customer and regulatory ...
Make a Difference The Manager of Case Management provides onsite leadership to ensure daily department operations function effectively and efficiently to meet the needs of all customer and regulatory ...
Acute Care Case Manager (RN)
Evansville, IN · On-site
$31.57 - $50.25/hr
Case Management Certification * BSN or educational plan in place * Recent clinical experience in specific areas required for specialty clinical groups or clusters Other Keywords: Acute Care Case ...
Acute Care Case Manager (RN)
Evansville, IN · On-site
$31.57 - $50.25/hr
Case Management Certification * BSN or educational plan in place * Recent clinical experience in specific areas required for specialty clinical groups or clusters Other Keywords: Acute Care Case ...
Acute Care Case Manager (RN)
Evansville, IN · On-site
$31.57 - $50.25/hr
Case Management Certification * BSN or educational plan in place * Recent clinical experience in specific areas required for specialty clinical groups or clusters Other Keywords: Acute Care Case ...
Acute Care Case Manager (RN)
Evansville, IN · On-site
$31.57 - $50.25/hr
Case Management Certification * BSN or educational plan in place * Recent clinical experience in specific areas required for specialty clinical groups or clusters Other Keywords: Acute Care Case ...
Acute Care Case Manager (RN)
Evansville, IN · On-site
$31.57 - $50.25/hr
Case Management Certification * BSN or educational plan in place * Recent clinical experience in specific areas required for specialty clinical groups or clusters Other Keywords: Acute Care Case ...
Acute Care Case Manager (RN)
Evansville, IN · On-site
$31.57 - $50.25/hr
Case Management Certification * BSN or educational plan in place * Recent clinical experience in specific areas required for specialty clinical groups or clusters Other Keywords: Acute Care Case ...
Certified Case Manager (CCM), Accredited Case Manager (ACM), or Certified Rehabilitation Registered Nurse (CRRN). (Preferred upon hire) Experience * Three (3) or more years of experience in hospital ...
Certified Case Manager (CCM), Accredited Case Manager (ACM), or Certified Rehabilitation Registered Nurse (CRRN). (Preferred upon hire) Experience * Three (3) or more years of experience in hospital ...
Case Management Manager
$19 - $24.50/hr
Case Management Schedule: Full Time | Day Shift Mon-Fri | 8am - 4:30pm How you'll make an impact in this role * Empower and lead a dedicated team of case management professionals, fostering a culture ...
Case Management Manager
$19 - $24.50/hr
Case Management Schedule: Full Time | Day Shift Mon-Fri | 8am - 4:30pm How you'll make an impact in this role * Empower and lead a dedicated team of case management professionals, fostering a culture ...
Case Management Manager
Evansville, IN · On-site
$99K/yr
Case Management Schedule: Full Time | Day Shift Mon-Fri | 8am - 4:30pm Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and ...
Case Management Manager
Evansville, IN · On-site
$99K/yr
Case Management Schedule: Full Time | Day Shift Mon-Fri | 8am - 4:30pm Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and ...
Case Manager
Granger, IN · On-site
$18 - $23/hr
... Management. Meets with patients/family/significant other to assess post hospital needs and ... Nurse Case Manager and Clinical Social Worker work together to identify complicated social and ...
Case Manager
Granger, IN · On-site
$18 - $23/hr
... Management. Meets with patients/family/significant other to assess post hospital needs and ... Nurse Case Manager and Clinical Social Worker work together to identify complicated social and ...
Case Manager
Granger, IN · On-site
$18 - $23/hr
... Management. Meets with patients/family/significant other to assess post hospital needs and ... Nurse Case Manager and Clinical Social Worker work together to identify complicated social and ...
Case Manager
Granger, IN · On-site
$18 - $23/hr
... Management. Meets with patients/family/significant other to assess post hospital needs and ... Nurse Case Manager and Clinical Social Worker work together to identify complicated social and ...
Coordinates the patient's plan of care with all members of the health care team including the patient, caregiver, and or family members and case management. * Demonstrates proficiency in patient ...
Coordinates the patient's plan of care with all members of the health care team including the patient, caregiver, and or family members and case management. * Demonstrates proficiency in patient ...
Ref. 62382384 RN - Case Management $2,546.40 per week * Location: Jeffersonville, IN * Type: Travel * Schedule: 8 Hrs * Time: 13 Weeks Job Title: RN - Case Management - Travel Location:
Ref. 62382384 RN - Case Management $2,546.40 per week * Location: Jeffersonville, IN * Type: Travel * Schedule: 8 Hrs * Time: 13 Weeks Job Title: RN - Case Management - Travel Location:
The Case Management Assistant is responsible for providing accurate and timely administrative and technical support to the case management teams, helping ensure a positive patient experience and ...
The Case Management Assistant is responsible for providing accurate and timely administrative and technical support to the case management teams, helping ensure a positive patient experience and ...
Meet with IDOH Case Surveillance Program Manager weekly to review case loads, county issues, significantly elevated cases, and emerging issues * Work with IDOH's Data Analyst to identify whether ...
Quick apply
Meet with IDOH Case Surveillance Program Manager weekly to review case loads, county issues, significantly elevated cases, and emerging issues * Work with IDOH's Data Analyst to identify whether ...
Case Manager
$19 - $24.50/hr
Complete case management addendums and all required documentation. * Maintain knowledge of regulations/standards, company policies/procedures, and department operations. * Review/analyze case ...
Case Manager
$19 - $24.50/hr
Complete case management addendums and all required documentation. * Maintain knowledge of regulations/standards, company policies/procedures, and department operations. * Review/analyze case ...
Case Manager
Newburgh, IN · On-site
$19 - $24.50/hr
Complete case management addendums and all required documentation. * Maintain knowledge of regulations/standards, company policies/procedures, and department operations. * Review/analyze case ...
Case Manager
Newburgh, IN · On-site
$19 - $24.50/hr
Complete case management addendums and all required documentation. * Maintain knowledge of regulations/standards, company policies/procedures, and department operations. * Review/analyze case ...
Case Manager
Newburgh, IN · On-site
$19 - $24.50/hr
Complete case management addendums and all required documentation. * Maintain knowledge of regulations/standards, company policies/procedures, and department operations. * Review/analyze case ...
Case Manager
Newburgh, IN · On-site
$19 - $24.50/hr
Complete case management addendums and all required documentation. * Maintain knowledge of regulations/standards, company policies/procedures, and department operations. * Review/analyze case ...
Case Management Lead - BSN
Fort Wayne, IN · On-site
Summary Supports the department Manager and Director in the daily operations of the department; and ... Preferred experience in Case Management. Preferred experience or knowledge of InterQual Criteria.
Case Management Lead - BSN
Fort Wayne, IN · On-site
Summary Supports the department Manager and Director in the daily operations of the department; and ... Preferred experience in Case Management. Preferred experience or knowledge of InterQual Criteria.
The Targeted Case Management Specialist plays a key role in connecting clients to essential medical and support services, focusing on individuals who speak English as a second language. Case ...
Quick apply
The Targeted Case Management Specialist plays a key role in connecting clients to essential medical and support services, focusing on individuals who speak English as a second language. Case ...
Manager Case Management information
What are Manager Case Management roles and responsibilities?
A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.
What are some common challenges faced by a Manager of Case Management, and how can they be addressed?
A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.
What are the key skills and qualifications needed to thrive as a Manager Case Management, and why are they important?
To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.
What is the difference between Manager Case Management vs Case Coordinator?
| Aspect | Manager Case Management | Case Coordinator |
|---|---|---|
| Credentials | RN, LCSW, or relevant healthcare certifications | Typically a bachelor's degree in healthcare or social services |
| Work Environment | Healthcare facilities, insurance companies, managed care organizations | Hospitals, clinics, social service agencies |
| Responsibilities | Oversees case management teams, develops care plans, manages complex cases | Coordinates patient care, schedules appointments, assists with documentation |
The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.
What are the most commonly searched types of Case Management jobs in Indiana? The most popular types of Case Management jobs in Indiana are:
What are popular job titles related to Manager Case Management jobs in Indiana? For Manager Case Management jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Manager Case Management jobs in Indiana look for? The top searched job categories for Manager Case Management jobs in Indiana are:
What cities in Indiana are hiring for Manager Case Management jobs? Cities in Indiana with the most Manager Case Management job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Eli Lilly and Company rating
8.8
Based on 62 frontline employees who took The Breakroom Quiz
11th of 71 rated pharmaceutical
Job description
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Purpose:
The Case Manager is responsible for the compliant processing of Individual Case Safety Reports (ICSRs) within the safety system for all Lilly compounds and products in accordance with global pharmacovigilance regulations and company standards ensuring data integrity, quality, consistency, and compliant safety reporting. This individual contributor role performs specialized tasks within the case management workflow, which may include intake and triage activities, case processing (data entry, coding, narrative writing), or reporting and submissions, depending on team assignment. This role reports through a Group Leader, Case Management Operations.
Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any role/position can change over time and can include additional responsibilities not specifically described in the job description.
Core Responsibilities (All Team Assignments)
Specialized Responsibilities by Team Assignment: Intake and Triage Team:
B. Case Processing Team:
C. Reporting and Submissions Team:
Reporting and Submissions Team:
Understand and Support of the EU QPPV role
Minimum Qualification Requirements:
Other Information/Additional Preferences:
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$65,250 - $148,500
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Purpose:
The Case Manager is responsible for the compliant processing of Individual Case Safety Reports (ICSRs) within the safety system for all Lilly compounds and products in accordance with global pharmacovigilance regulations and company standards ensuring data integrity, quality, consistency, and compliant safety reporting. This individual contributor role performs specialized tasks within the case management workflow, which may include intake and triage activities, case processing (data entry, coding, narrative writing), or reporting and submissions, depending on team assignment. This role reports through a Group Leader, Case Management Operations.
Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any role/position can change over time and can include additional responsibilities not specifically described in the job description.
Core Responsibilities (All Team Assignments)
- Process ICSRs accurately and efficiently within established timeframes and quality standards (e.g., peer review of individual cases, aggregate review of cases in queries)
- Follow all applicable SOPs, work instructions, and regulatory requirements
- Apply safety database systems (e.g., Argus, Veeva) effectively for assigned tasks
- Maintain high quality standards with attention to detail and accuracy
- Advance complex cases, questions, or issues to management appropriately
- Engage in training programs and maintain competency in assigned functional areas
- Contribute to innovative initiatives and recap on process optimization
- Support audit and inspection activities by maintaining proper documentation
- Collaborate effectively with team members and cross-functional partners
- Mentor junior case managers
- Adhere to data privacy and confidentiality requirements
- May collaborate in special projects as needed
Specialized Responsibilities by Team Assignment: Intake and Triage Team:
- Receive and acknowledge adverse event reports from all sources (spontaneous, clinical trials, literature, digital media, etc.)
- Perform initial case assessment to determine if minimum criteria for a valid ICSR are met
- Triage cases based on seriousness, expectedness, regulatory timelines, and medical vitality
- Route cases to appropriate processing queues or medical review pathways
- Initiate follow-up for invalid or incomplete case information
- Document receipt of information and complete intake forms/checklists
- Perform literature screening and case identification from monitored publications
- Process duplicate case assessments and case linking activities
- Coordinate with Medical Information, affiliates, and other case sources for information clarification
B. Case Processing Team:
- Enter complete case information from source documents into the safety database
- Apply MedDRA coding to adverse events using appropriate Lower Level Terms (LLTs) and Preferred Terms (PTs)
- Apply WHO-DD coding to medications/products with accurate formulation and indication
- Assess case seriousness, expectedness, and causality (where applicable) according to defined criteria
- Write clear, concise, and scientifically accurate case narratives
- Perform case assessments including clinical relevance and data consistency checks
- Generate and follow-up queries for additional information
- Link cases appropriately (duplicate, parent-child, case series)
- Process special case types including pregnancies, medication errors, off-label use, lack of efficacy, legal
- Perform in-line quality control checks prior to case finalization
- Prepare cases for medical review ensuring all required elements are complete
C. Reporting and Submissions Team:
Reporting and Submissions Team:
- Generate expedited reports (ICSRs) for health authorities per regulatory timelines (15-day, 7-day)
- Create initial and follow-up submissions in required formats (E2B, CIOMS, local formats)
- Prepare and submit reports to business partners per pharmacovigilance agreements
- Generate investigator and ethics committee safety notifications for clinical trial cases
- Perform pre-submission quality checks ensuring accuracy and completeness
- Submit reports through regulatory gateways and track transmission confirmations
- Process acknowledgments from health authorities and document successful submissions
- Generate nullifications and amendments for previously submitted reports when required
- Maintain reporting logs and ensure accurate documentation of all submissions
- Troubleshoot gateway transmission failures and coordinate results.
Understand and Support of the EU QPPV role
- Understanding the roles and responsibilities of the EU Qualified Person.
- Ensure support is provided to enable the Qualified Person to fulfill all the Qualified Person legal responsibilities.
Minimum Qualification Requirements:
- Bachelor's degree or 10+ years experience. Healthcare degree, or study in the area of pharmaceutical/biological science.
- 1+ years of Pharmacovigilance or related healthcare experience
- Onsite IndianapolisIN, (3 days on site/2 remote)
- Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.
Other Information/Additional Preferences:
- Masters Degree
- Highly conscientious with strong attention to detail.
- Demonstrated critical thinking and problem-solving skills.
- Ability to make decisions autonomously and as part of a team.
- Adaptability when using new or changing electronic systems.
- Highly organized with strong time management and prioritization skills.
- Basic digital literacy (i.e., word processing, tables and graphics, spreadsheets, presentations, templates, databases, and search engines).
- Ability to work optimally in a global capacity and apply understanding of diversity and inclusion.
- Strong written and verbal communication skills with fluency in writing, reading, and speaking English.
- Basic understanding of drug development and clinical research
- Familiarity with medical terminology
- Clinical background (RN, RPh, MLT, or equivalent) preferred for case processing roles
- Previous experience with safety databases (Argus, ARISg, Veeva, or similar)
- Knowledge of MedDRA and WHO-DD coding conventions
- Understanding of ICH guidelines and global PV regulations
- Experience in pharmaceutical industry, CRO, or healthcare setting
- Additional language capabilities beneficial for global case management
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$65,250 - $148,500
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
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About Eli Lilly
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Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.
Industry
Pharmaceutical product wholesalers
Company size
10,000+ Employees
Headquarters location
Indianapolis, IN, US
Year founded
1876