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Case Management Director Jobs in Indiana (NOW HIRING)

Union Health

RN-CASE MANAGEMENT

Terre Haute, IN

The RN House Care Manager plays a key role on the Case Management team! Join us as we provide ... We encourage candidates to inquire further and engage in direct communication with Union Health for ...

Union Health

RN-CASE MANAGEMENT

Terre Haute, IN

The RN House Care Manager plays a key role on the Case Management team! Join us as we provide ... We encourage candidates to inquire further and engage in direct communication with Union Health for ...

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Case Management Director information

See Indiana salary details

$42.8K

$117.6K

$189.8K

How much do case management director jobs pay per year?

As of Jun 15, 2026, the average yearly pay for case management director in Indiana is $117,623.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,300.00 and $134,600.00 per year, depending on experience, location, and employer.

What Does a Case Management Director Do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

What does a Case Management Director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are some common challenges faced by Case Management Directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What are the key skills and qualifications needed to thrive as a Case Management Director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.
More about Case Management Director jobs
What are the most commonly searched types of Case Management jobs in Indiana? The most popular types of Case Management jobs in Indiana are:
What are popular job titles related to Case Management Director jobs in Indiana? For Case Management Director jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Case Management Director jobs in Indiana look for? The top searched job categories for Case Management Director jobs in Indiana are:
What cities in Indiana are hiring for Case Management Director jobs? Cities in Indiana with the most Case Management Director job openings:
Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Indiana as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $117,623 per year, or $56.5 per hour.
Director of Case Management

Director of Case Management

ScionHealth

Indianapolis, IN • On-site

Full-time

Posted 23 days ago

ScionHealth rating

6.0

Company rating: 6.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

729th of 872 rated healthcare providers

Job description

Kindred Hospital Indianapolis is a 59-bed long-term acute care hospital offering the same in depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. We are located by White River just off North White Parkway.
Job Summary
The Director - Case Management directs Case Management and Utilization Management activities within a ScionHealth hospital. This role oversees the coordination of care for patients and families through effective management of clinical service delivery, ensuring quality outcomes and efficient resource utilization.
The Director partners with external customers, referral sources, and payors to facilitate effective discharge planning while serving as a patient and family advocate. This position is accountable for the facility's denial management program and ensures case management services comply with regulatory requirements, including the Conditions of Participation. The Director collaborates closely with hospital executive leadership including the CEO/Administrator, COO, CFO, CCO, and Regional Office leadership.
Essential Functions
  • Oversees coordination of patient care to support development, monitoring, and refinement of individualized treatment plans.
  • Assumes responsibility for the effective daily operations of the Case Management Department.
  • Ensures regular, accurate, and timely reporting of case management performance outcomes and key metrics.
  • Promotes ScionHealth hospitals within the provider community and local educational institutions when appropriate.
  • Implements and monitors processes to ensure optimal utilization of resources and appropriate reimbursement.
  • Participates as a member of the Utilization Management Committee and other hospital committees as required.
  • Identifies opportunities to achieve hospital goals using comparative data, performance metrics, and benchmarking.
  • Aggregates and analyzes hospital utilization services statistics and recommends corrective actions when necessary.
  • Ensures departmental compliance with CMS, state, and accreditation standards, including documentation and record requirements.
  • Participates actively in surveys, audits, and regulatory reviews.
  • Supports organizational initiatives that improve care coordination, patient outcomes, and operational performance.

Knowledge, Skills, and Abilities
  • Thorough knowledge of case management processes, utilization management practices, and care coordination models.
  • Experience managing case management programs using an interdisciplinary team approach.
  • Strong leadership skills with the ability to motivate, guide, and develop staff.
  • Excellent interpersonal, verbal, and written communication skills to collaborate effectively with leadership, physicians, payors, and external stakeholders.
  • Knowledge of accreditation standards, regulatory requirements, and compliance expectations.
  • Knowledge of government and commercial payor practices, regulations, and reimbursement methodologies.
  • Strong critical thinking, prioritization, and time management skills.
  • Proficiency with Microsoft Office applications including Word, Excel, and other productivity tools.
  • Ability to maintain confidentiality and adhere to organizational policies and regulatory requirements.
  • Must be able to read, write, and speak fluent English.
  • Maintains regular attendance and availability as required to support departmental operations.
  • Ability to travel approximately 5% as needed.
  • Performs other related duties as assigned.

Qualifications
Education
  • Bachelor's Degree in a clinical field. (Required)
  • Bachelor's Degree in Nursing. (Preferred)
  • Equivalent combination of education and experience. (May be considered)

Licenses/Certifications
  • Registered Nurse (RN) - State Licensure and/or Compact State Licensure or Respiratory Therapist or Physical Therapist or Occupational Therapist or Social Worker (LSW or LCSW). (Required upon hire)
  • Certified Case Manager (CCM), Accredited Case Manager (ACM), or Certified Rehabilitation Registered Nurse (CRRN). (Preferred upon hire)

Experience
  • Three (3) or more years of experience in hospital case management. (Required)
  • Prior experience in a leadership or interim director role. (Preferred)
  • Experience demonstrating familiarity with managed care, reimbursement practices, and regulatory standards. (Required)

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