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Case Management Aide information

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$18

$26

How much do case management aide jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for case management aide in Indiana is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What does a case management aide do?

Case Management Aides play a vital role by assisting case managers with administrative tasks, coordinating appointments, and maintaining accurate client records. They often serve as a point of contact for clients, helping them navigate services and ensuring timely communication between all parties involved. Daily responsibilities may include data entry, preparing reports, and supporting case managers in monitoring client progress, all of which contribute to the smooth operation of the case management team. This collaborative environment provides aides with valuable experience and insight into social services, often serving as a stepping stone to more advanced roles in the field.

What is the difference between Case Management Aide vs Social and Human Service Assistant?

AspectCase Management AideSocial and Human Service Assistant
Required CredentialsHigh school diploma; some roles may require certificationHigh school diploma; some roles may require certification
Work EnvironmentHealthcare facilities, social service agenciesCommunity organizations, social service agencies
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government agencies, community programs

Both roles support clients with social services, but Case Management Aides typically focus on assisting with case coordination under supervision, often in healthcare settings. Social and Human Service Assistants may work more broadly in community outreach and client support. The roles share similar credentials and work environments, making them closely related but with different primary responsibilities.

What are the key skills and qualifications needed to thrive as a case management aide?

To thrive as a Case Management Aide, you need organizational skills, attention to detail, and a background in social services or related fields, often supported by a high school diploma or associate degree. Familiarity with case management software, client database systems, and basic office applications is typically required. Strong interpersonal skills, empathy, and effective communication set outstanding aides apart when supporting clients and collaborating with case managers. These competencies are critical for accurately managing client information, facilitating services, and ensuring smooth case coordination.

What is a case management aide?

A Case Management Aide is a professional who provides support to case managers in social service settings. They help coordinate services, maintain client records, and assist clients with accessing resources. Their duties often include scheduling appointments, conducting follow-up calls, and helping with paperwork. Case Management Aides play a crucial role in ensuring that clients receive the support they need efficiently and effectively.
What are the most commonly searched types of Case Management jobs in Indiana? The most popular types of Case Management jobs in Indiana are:
What cities in Indiana are hiring for Case Management Aide jobs? Cities in Indiana with the most Case Management Aide job openings:
Case Management Aide jobs near you
Infographic showing various Case Management Aide job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,197 per year, or $18.4 per hour.

Bilingual Case Aide_JOR

NATIONAL YOUTH ADVOCATE PROGRAM

East Chicago, IN • On-site

$40K - $42K/yr

Other

Medical, Retirement, PTO

Re-posted 12 days ago

National Youth Advocate Program rating

5.8

Company rating: 5.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Working At NYAP
  • NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
  • 33 Paid days off each year! (11 holidays + 22 days PTO)
  • Healthcare Benefits for you and your family.
  • Pet insurance that provides discounts and reimbursements.
  • Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
  • Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education.
  • Why Work with Us? Exciting Benefits and Opportunities at NYAP!

The Case Aide for La Jornada provides administrative and document support to program staff. Case Aides are required to maintain a flexible, organized and efficient work schedule and are subject to work extended hours and weekends.
RESPONSIBILITIES
The Case Aide for La Jornada will perform duties including, but not limited to:
  • Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies.
  • Work alongside program case management team in supporting ORR's 7 Day Case Management policy requirements.
  • maintenance of records data per ORR's/NYAP's/NAR's records management policies.
  • Complete records requests from ORR.
  • Complete Verification of Release (VOR) changes and support case management with VOR needs and updates.
  • Ensure documentation is timely uploaded to ORR's system of record to wit: UC Portal and NYAP's Evolv system.
  • Maintain daily ongoing support of case management efforts at unification and reunification of children with potential sponsors, including assisting with completion of searches, background checks, CA/N checks, and other various case management activities.
  • Assist with maintenance of case files and completion of intake and discharge packages.
  • Support the coordination of legal service providers (LSP) "Know Your Rights' presentations and legal screenings.
  • Provide ongoing case aide support to foster parent licensing, clinical and medical teams when needed;
  • Assist Program with coordination of travel for children and staff.
  • Support case management with intake case files and required intake documentation.
  • Ability to prioritize work and be a deadline-driven self-starter capable of juggling multiple priorities at once and executing each to completion despite obstacles.
  • Demonstrated ability to service a diverse group of clients.
  • Ability to work independently and exercise a high level of confidentiality.
  • Proven experience and high level of comfortability operating technology and learning new software applications.
  • Perform other additional responsibilities as required.

MINIMUM QUALIFICATIONS
  • High School Diploma, 4-year degree preferred.
  • Understand ORR Policies and Procedures.
  • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
  • Bilingual (English Spanish). Fluency in Spanish is required.
  • Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
  • 21 years of age, valid state driver's license, reliable personal vehicle, and a good driving record.

OTHER SKILLS
  • A long-term view on people expressed through compassion and support.
  • A passion to be involved in high-impact work that makes a difference.
  • A drive for excellence and continual improvement.
  • Excellent customer service and communication skills.
  • Sensitivity to cultural diversity.
  • Enthusiastic self-starter.
  • Strong organizational and administrative skills.
  • Works well independently and as a team member.

PHYSICAL DEMANDS
  • Use of manual dexterity, tactile, visual, and audio acuity.
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
  • Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Who we are
National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.

What National Youth Advocate Program employees say

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