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Case Notes Jobs in Rochester, NY (NOW HIRING)

Starbridge

Employment Counselor

Rochester, NY · On-site

$19 - $21/hr

Maintain case notes, service plans, reports, and required documentation. * Advocate for individuals and help remove barriers to employment success. What We're Looking For * High School Diploma or GED ...

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Case Notes information

See Rochester, NY salary details

$12

$18

$24

How much do case notes jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for case notes in Rochester, NY is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.35 per hour, depending on experience, location, and employer.

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Infographic showing various Case Notes job openings in Rochester, NY as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $39,236 per year, or $18.9 per hour.

Case Manager - RRC

Volunteers of America Upstate NY

Rochester, NY • On-site

$21 - $24/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Volunteers Of America rating

7.0

Company rating: 7.0 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

371st of 785 rated non-profit organizations

Job description

Make a difference in a family's life!

Volunteers of America Upstate New York's continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Part-tkme Case Manager | Residential Reentry Center | Rochester, NY

SUMMARY

This position is responsible for providing all aspects of case management to Residential Reentry Center residents and former residents currently on home confinement. Scheduled hours include three 8-hour shifts per week, from 12 pm - 8 pm, to include one weekend day. 

JOB DUTIES AND RESPONSIBILITIES

  • Work with Residential Reentry Center residents and former residents currently on home confinement to develop and execute individualized case plans.

  • Establish good working relationships with related agencies to maintain a comprehensive referral network for residents.

  • Conduct home visits and employment checks in accordance with VOA policies and relevant regulatory and funding sources.

  • Provide pro-social life skills training and support on an individual and group basis, and provide follow up to assure residents are achieving set goals. Upload all progress notes (IPP) and other required documentation on R3M – Federal Bureau of Prisons case management program

  • Transport and coordinate transportation for residents to services when needed.

  • Maintain accurate records for all residents in accordance with VOA policies and relevant regulatory and funding sources.

  • Attend all required trainings and maintain all required certifications.

  • Provide evening and on-call services as scheduled.

  • Other duties as needed.

EXPERIENCE AND EDUCATION QUALIFICATIONS

  • Associates’ Degree with a Bachelor’s Degree preferred in a social, human services, criminal justice or behavioral science program from an accredited college or university. Four years’ of relevant experience may be substituted for a bachelor’s degree or two years with an Associate’s Degree.

  • One year of experience working in human services, corrections or community-based services

  • Valid NYS Driver’s License

  • Strong organizational skills

  • Working knowledge of MS Office products

VOA provides comprehensive benefits for eligible employees including:

  • Competitive Pay

  • Paid Time Off

  • Health, Dental, Vision Insurance

  • Company Paid Life & LTD Insurance

  • 403(b), & more!

Volunteers of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

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