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Card Services Associate Jobs (NOW HIRING)

This leader is expected to ensure the product and service team's vision is consistently articulated ... Responsibilities may include interviewing, hiring and training associates; planning, assigning and ...

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Card Services Associate information

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$21.5K

$80.8K

$162K

How much do card services associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for card services associate in the United States is $80,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $105,500.00 per year, depending on experience, location, and employer.

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Card Services Associate?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

More about Card Services Associate jobs

What cities are hiring for Card Services Associate jobs?

Cities with the most Card Services Associate job openings:

What are the most commonly searched types of Card Services jobs?

The most popular types of Card Services jobs are:

What states have the most Card Services Associate jobs?

States with the most job openings for Card Services Associate jobs include:

What are popular job titles related to Card Services Associate jobs?

For Card Services Associate jobs, the most frequently searched job titles are:

Infographic showing various Card Services Associate job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $80,827 per year, or $38.9 per hour.

Support Services Associate

Fayetteville, NC • On-site

Fayetteville State University
Colleges, Universities, and Professional Schools • 1 - 5K employees

$15.50 - $20.25/hr

Other

Re-posted 4 days ago


Fayetteville State University rating

8.0

Company rating: 8.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description


Position Information
Position Title:
Support Services Associate
Working Title:
Support Services Associate
Position Number:
001021
Full-time or Part-time:
Full Time
Time Limited Position:
No
Number of Vacancies:
1
Department:
Campus Enterprises
Posting Number:
0402670
SHRA/EHRA:
SHRA
Job Category:
Clerical and Secretarial
Hiring Range:
$43,991-$43,991
Overall Position Competency:
Advanced
Primary Purpose of the Organization:
The primary purpose of Campus Enterprises is to provide and manage essential auxiliary and support services that enhance the university experience for students, faculty, staff, and visitors. The department oversees a diverse portfolio of operational and revenue-generating services, including dining, bookstore operations, One Card services, mail and receiving services, event and facility support, ticketing, reservations, auditorium operations, passport services, and other business functions. Campus Enterprises is responsible for ensuring these services are delivered efficiently, financially responsibly, and in alignment with university policies, customer service standards, and institutional goals.
Primary Purpose of the Position:
The Lead Support Services Associate for Central Receiving is responsible for coordinating and performing the daily operations of the University's Central Receiving function, including receiving, warehousing, inventory control, delivery services, event support, surplus operations, and facilities-related projects. The position serves as the lead worker for support services staff, providing work direction, training, and operational oversight to ensure efficient, timely, and customer-focused service delivery. In addition, the position performs skilled carpentry and maintenance work to support campus facilities, furnishings, event infrastructure, and space utilization initiatives. The role contributes to the University's operational effectiveness by ensuring the safe receipt and distribution of materials, supporting campus events and facilities, and maintaining compliance with institutional policies and safety standards.
Minimum Education and Experience Requirements:
High school diploma or equivalency.
Knowledge skills and abilities:
  • Knowledge of receiving, warehousing, inventory control, logistics, and material handling operations.
  • Knowledge of carpentry methods, construction materials, maintenance practices, and the safe operation of hand and power tools.
  • Ability to lead and coordinate the work of others, establish priorities, and manage multiple assignments in a fast-paced environment.
  • Strong organizational, problem-solving, customer service, and communication skills.
  • Ability to operate forklifts, pallet jacks, box trucks, and other equipment used in receiving and delivery operations.
  • Ability to interpret work orders, diagrams, and technical instructions, maintain accurate records, and ensure compliance with university policies, safety regulations, and operational procedures.
  • Ability to perform physically demanding work, including lifting, moving, and transporting materials and equipment.

Preferred Qualifications:
  • Graduation from high school and one year of experience in the receipt, storage, and issuance of a variety of materials, supplies, or equipment; or an equivalent combination of education and experience.
  • Previous experience in the operation of a Central Stores/Receiving Department and forklift operation certification.

Special Instructions to Applicants:
To be considered for this position, applicants must complete the application in full, including listing your last five years of employment history. Failure to complete the application completely may result in you not being considered for the vacant position.
Notice to Applicants:
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date:
09/06/2026
Open Until Filled:
No
Other Information:
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement:
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link
https://jobs.uncfsu.edu/postings/29166

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