ZipRecruiter

Log In

1

Card Services Associate Jobs (NOW HIRING)

landmarkcu

Card Product Analyst

Brookfield, WI

... help our associates grow their careers. Bring your authentic self to work as part of an ... NATURE AND SCOPE Reporting to the AVP, Card Services, this position is responsible for reporting on ...

landmarkcu

Card Product Analyst

Brookfield, WI · On-site

... help our associates grow their careers. Bring your authentic self to work as part of an ... NATURE AND SCOPE Reporting to the AVP, Card Services, this position is responsible for reporting on ...

Hancock Whitney Bank

This leader is expected to ensure the product and service team's vision is consistently articulated ... Responsibilities may include interviewing, hiring and training associates; planning, assigning and ...

powerwell

Member Services Associate Location: Piedmont Wellness Center Type: Part Time Summary: We improve ... card and check policies and use of cash drawer. 5. Proficiently enroll members via contract ...

Power Wellness

Member Services Associate

Roscoe, IL · On-site

Member Services Associate Location: NorthPointe Wellness Type: Part Time $15.00 - Days, Afternoons ... card and check policies and use of cash drawer. 5. Proficiently enroll members via contract ...

powerwell

Member Services Associate

Mayville, ND

Member Services Associate Location: NorthPointe Wellness Type: Part Time $15.00 - Days, Afternoons ... card and check policies and use of cash drawer. 5. Proficiently enroll members via contract ...

powerwell

$15/hr

Position Title: Member Services Associate Location: Kishwaukee Health & Wellness Center Type ... card and check policies and use of cash drawer. 5. Proficiently enroll members via contract ...

powerwell

$15/hr

Position Title: Member Services Associate Location: Kishwaukee Health & Wellness Center Type ... card and check policies and use of cash drawer. 5. Proficiently enroll members via contract ...

powerwell

Member Services Associate Location: Piedmont Wellness Center Type: Part Time Summary: We improve ... card and check policies and use of cash drawer. 5. Proficiently enroll members via contract ...

powerwell

Member Services Associate

Mayville, ND

Member Services Associate Location: NorthPointe Wellness Type: Part Time $15.00 - Days, Afternoons ... card and check policies and use of cash drawer. 5. Proficiently enroll members via contract ...

next page

Showing results 1-20

All JobsCard Services Associate Jobs

Card Services Associate information

See salary details

$21.5K

$80.8K

$162K

How much do card services associate jobs pay per year?

As of Jul 13, 2026, the average yearly pay for card services associate in the United States is $80,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the key skills and qualifications needed to thrive as a Card Services Associate, and why are they important?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.
More about Card Services Associate jobs
What cities are hiring for Card Services Associate jobs? Cities with the most Card Services Associate job openings:
What are the most commonly searched types of Card Services jobs? The most popular types of Card Services jobs are:
What states have the most Card Services Associate jobs? States with the most job openings for Card Services Associate jobs include:
What job categories do people searching Card Services Associate jobs look for? The top searched job categories for Card Services Associate jobs are:
Card Services Associate jobs near you
Infographic showing various Card Services Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $80,827 per year, or $38.9 per hour.
Product Controller, Associate - Card Services

Product Controller, Associate - Card Services

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

Re-posted 5 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 491 frontline employees who took The Breakroom Quiz

58th of 149 rated banks

Job description


As a Product Controller in Card Services supporting Card & Connected Commerce, you help deliver accurate regulatory and financial reporting while strengthening internal controls in a fast-paced environment
In this role, you'll partner with stakeholders across the business to execute key regulatory, compliance, and accounting activities that support Card & Connected Commerce. You'll contribute to timely reporting, month-end close execution, and control processes, while balancing multiple deadlines and priorities. You'll also perform analysis that helps inform reporting accuracy and product performance insights.
Job responsibilities
  • Manage pledge reporting obligations to the Federal Reserve Bank, including recurring filings, certifications, and daily balance reviews aligned to requirements.
  • Prepare and submit monthly, quarterly, and annual regulatory and financial reports, including guarantee, intangibles and goodwill, call report memo, and foreign bank account reporting.
  • Support credit card securitization activity and investor reporting filings, including coordinating with external parties for submissions and providing backup coverage for investor reporting.
  • Act as Risk Oversight Approver for internal banking platforms by reviewing wire payment instructions and supporting adherence to internal controls.
  • Execute month-end close activities, including preparing journal entries, reviewing daily trust entries, and completing bank account reconciliations.
  • Perform ad hoc analysis related to regulatory reporting, reconciliations, and product performance.

Required qualifications, capabilities, and skills
  • Bachelor's degree in Accounting, Finance, or a related field.
  • 5+ years of experience in accounting, financial reporting, controllership, or product control
  • Working knowledge of US GAAP, regulatory reporting, and internal control concepts.
  • Strong Microsoft Office skills, including advanced Excel, plus Word and PowerPoint.
  • Excellent analytical, organizational, and communication skills with strong attention to detail.
  • Ability to manage multiple priorities and deliver accurate work in a deadline-driven environment.

Preferred qualifications, capabilities, and skills
  • Experience supporting card products, Card & Connected Commerce, or comparable consumer finance businesses.
  • Familiarity with SAP and general ledger platforms.
  • Knowledge of SQL and ability to query and analyze data to support reporting and reconciliation activities.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply