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Car Rental Agent Jobs (NOW HIRING)

Rental Agent

American Fork, UT · On-site

$15 - $18/hr

As a rental counter sales agent you are responsible for providing excellent customer service and ... Promote upgrades to a more premium car. Advising customers on protection product services and ...

Responsibilities As a Rental Agent you will be responsible for assisting customers throughout the ... Communicate rental car quotes based on rates, estimated mileage, optional services and any ...

Rental Car Driver

Kahului, HI

$12.25 - $16.50/hr

Managed Labor Solutions (MLS) , a leading nationwide rental car outsourcing company, is looking to hire committed and efficient people to join our Rental Car Driving team. What you'll be doing:

Rental Agent

Ogden, UT · On-site

$15 - $18/hr

As a rental counter sales agent you are responsible for providing excellent customer service and ... Promote upgrades to a more premium car. Advising customers on protection product services and ...

Responsibilities As a Rental Agent you will be responsible for assisting customers throughout the ... Communicate rental car quotes based on rates, estimated mileage, optional services and any ...

Rental Car Return Agent

Lahaina, HI

$13.25 - $16.50/hr

Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners. What you'll ...

Rental Car Return Agent

Lahaina, HI

$13.25 - $16.50/hr

Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners. What you'll ...

Responsibilities As a Rental Agent you will be responsible for assisting customers throughout the ... Communicate rental car quotes based on rates, estimated mileage, optional services and any ...

Rental Car Return Agent

Detroit, MI

$12.25 - $15.50/hr

... a Rental Car Return Agent for our partners at the airport. What you'll do: * Greet customers when they are dropping off their rental car * Expedite the car return process so customers can get to ...

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Car Rental Agent information

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How much do car rental agent jobs pay per hour?

As of May 29, 2026, the average hourly pay for car rental agent in the United States is $13.77, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.38 per hour, depending on experience, location, and employer.

What Does a Car Rental Agent Do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a Car Rental Agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by Car Rental Agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.

What are Car Rental Agents?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.
What cities are hiring for Car Rental Agent jobs? Cities with the most Car Rental Agent job openings:
Who are the top companies hiring for Car Rental Agent jobs? The top employers for Car Rental Agent jobs are:
What states have the most Car Rental Agent jobs? States with the most job openings for Car Rental Agent jobs include:
What are popular job titles related to Car Rental Agent jobs? For Car Rental Agent jobs, the most frequently searched job titles are:
Infographic showing various Car Rental Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $28,639 per year, or $13.8 per hour.
Rental Agent

$15 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

Description

We are currently hiring for a Rental Counter Sales Agent for our local Orem Provo and American Fork locations.

As a rental counter sales agent you are responsible for providing excellent customer service and sales to travelers by assisting them with renting vehicles as well as preparing cars for their next rental.  

This role involves working in a fast-paced environment where attention to detail, problem-solving, and strong communication skills are essential.


What We Offer:

  • Competitive base salary with performance-based incentives - your success directly impacts your earnings
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Career Growth Opportunities
  • A high-energy, team-oriented environment 
  • Build your skillset.

Key Responsibilities:

  • Customer Service: Greet customers warmly, answer questions, and assist with the car rental process from start to finish.
  • Sales: Promote upgrades to a more premium car. Advising customers on protection product services and additional services to enhance the customer experience.
  • Contracts: Prepare rental contracts, verify customer information, and ensure compliance with company policies and legal requirements.
  • Problem Solving: Address and resolve customer inquiries, complaints, or issues efficiently and professionally.
  • Vehicle Inspection: Conduct vehicle inspections before and after rentals, documenting any existing damage and ensuring vehicles are clean and ready for next customer.
  • Vehicle Knowledge: Provide customers with information on vehicle options, features, and pricing. 
  • Upkeep: Maintain the cleanliness and organization of the rental counter and surrounding area.
  • Reporting: Keep accurate records of transactions, inventory, and customer interactions. 

Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don't believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.

Requirements

  • High school diploma or equivalent required
  • Previous experience in sales, customer service, retail, hospitality, or within the car rental industry is ideal
  • Must work weekends
  • Ability to work independently with minimal supervision
  • Excellent communication and interpersonal skills
  • Ability to handle stressful situations calmly and efficiently
  • Valid driver's license with good clean driving record (no more than 2 incidents/accidents in last 3 years); if under 21 must have clean driving record and have had a drivers license for 2 years
  • Must be 18 years of age and legally authorized to work in the United States
  • Hiring is contingent on passing a complete background check and drug screen