ZipRecruiter

Log In

1

Car Rental Agent Jobs in Washington, DC (NOW HIRING)

DARCARS

Rental Agent

Silver Spring, MD · On-site

As a Rental Agent you will have the responsibility of coordinating rental arrangements for our ... Take notes on car condition, mileage and damage before and after customer use * Process any damage ...

DARCARS Automotive Group

Rental Agent

Silver Spring, MD · On-site

As a Rental Agent you will have the responsibility of coordinating rental arrangements for our ... Take notes on car condition, mileage and damage before and after customer use * Process any damage ...

Extra Space

Assistant Store Manager

Washington, DC

$20 - $20.25/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Hanover, MD · On-site

$17.25 - $18.53/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Manassas, VA · On-site

$17 - $18.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

New

Extra Space

Store manager

Bowie, MD

$20.25 - $22.24/hr

... Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hubin Workday. We ...

Extra Space

Assistant Store Manger

Burtonsville, MD

$16.50 - $18.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Woodbridge, VA · On-site

$17 - $18.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Lorton, VA · On-site

$17 - $19/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

next page

Showing results 1-20

All JobsCar Rental Agent JobsCar Rental Agent Jobs in Washington, DC

Car Rental Agent information

See Washington, DC salary details

$10

$15

$20

How much do car rental agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for car rental agent in Washington, DC is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.40 per hour, depending on experience, location, and employer.

How much do you make working at a car rental agent?

Car rental agents typically earn an average hourly wage of around $12 to $15, which amounts to approximately $25,000 to $31,000 annually for full-time work. Salaries can vary based on location, experience, and employer, and the role often involves customer service skills and familiarity with reservation systems.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.
More about Car Rental Agent jobs
Car Rental Agent jobs near you
Infographic showing various Car Rental Agent job openings in Washington, DC as of August 2026, with employment types broken down into 38% Full Time, 57% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,425 per year, or $15.6 per hour.

Rental Agent

DARCARS

Silver Spring, MD • On-site

Part-time

Retirement

Posted 9 days ago

Job description

DARCARS of Silver Spring is now hiring a part-time Rental Agent!
As a Rental Agent you will have the responsibility of coordinating rental arrangements for our service department customers. The ideal candidate for this role will have excellent communication skills, attention to detail and a desire to provide a great customer experience.
For this role, you'll need:
  • Valid driver's license and acceptable, safe driving record
  • Previous rental agent experience is a plus!
  • Positive and friendly attitude
  • Organizational skills and high attention to detail
  • Excellent communication skills
  • Ability to work in a fast-paced environment
  • High School Degree or Equivalent (GED)
  • Must be at least eighteen years of age
  • Must be able to pass pre-employment screen (background)

Benefits:
  • Comprehensive Benefits Plan including 401k
  • Employee discounts on vehicle purchases, parts and service repairs
  • Opportunities to join our community service initiatives
  • Internal career advancement opportunities

In this role, you'll:
  • Schedule customer reservations for rentals
  • Manage customer rental requests and locating the desired vehicles to meet their needs
  • Process customer information to qualify that the customer is eligible for a rental through insurance
  • Ensure rental cars are ready for use by scheduling timely service and maintenance on the rental fleet and clean inside and out
  • Take notes on car condition, mileage and damage before and after customer use
  • Process any damage information to be billed or collected through insurance
  • Explain rental policy at time of agreement and answer any questions
  • Validate customer's credentials including but not limited to driver's license and payment information
  • Communicate with customers via phone, email or in person
  • Process customer payments

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
#indeedservice
#indeedlow

Apply