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Car Rental Agent Jobs in Washington, DC (NOW HIRING)

Extra Space

Assistant Store Manager

Leesburg, VA · On-site

$17.50 - $18.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Hanover, MD · On-site

$17.25 - $18.53/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Washington, DC · On-site

$20 - $20.25/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Pasadena, MD · On-site

$18.50 - $19.30/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manager

Dumfries, VA · On-site

$17 - $18.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Assistant Store Manger

Burtonsville, MD · On-site

$16.50 - $18.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Extra Space

Store manager

Bowie, MD · On-site

$20.25 - $22.24/hr

... Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hubin Workday. We ...

Extra Space

Assistant Store Manager

Manassas, VA · On-site

$17 - $18.50/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

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Car Rental Agent information

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How much do car rental agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for car rental agent in Washington, DC is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $17.40 per hour, depending on experience, location, and employer.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.
More about Car Rental Agent jobs
Car Rental Agent jobs near you
Infographic showing various Car Rental Agent job openings in Washington, DC as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $32,425 per year, or $15.6 per hour.

Shift Supervisor - Car Rental

EDS Service Solutions

Arlington, VA • On-site

$17 - $19/hr

Full-time

Medical, Vision

Re-posted 10 days ago

Job description

At EDS Service Solutions , we pride ourselves on providing industry-leading staffing and process optimization solutions to our clients. As a Shift Supervisor, you will play a key role in maintaining productivity, safety, and team leadership in the dynamic car rental industry. This is a great opportunity for individuals who are looking to grow in a fast-paced environment while mentoring and leading a team.
How to Apply:
If you meet the qualifications and are ready to lead, apply today or contact our recruiting department at (571) 933-8515 to schedule an interview. Office hours are Monday through Friday, from 9:00 AM to 5:30 PM (Eastern Time).
Equal Opportunity Employer:
EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.
Responsibilities
  • Supervise employees during assigned shifts, ensuring productivity and compliance with company standards.
  • Ensure all safety protocols are followed by employees.
  • Meet and exceed productivity standards in the assigned location.
  • Complete and submit necessary paperwork related to shift operations.
  • Coach and mentor new employees, offering guidance and support as they learn the role.
  • Step in to cover roles, such as driver or vehicle service agent (VSA), when needed to meet customer demands.
  • Act as the site manager when necessary, covering their duties during days off.

Requirements
  • Must be 21 years of age or older.
  • Valid driver's license with a clean driving record for the past 3 years.
  • At least 2 years of supervisory or leadership experience, preferably in customer service or operations.
  • Strong communication and leadership skills.
  • Bilingual English/Spanish is a plus but not required.

Benefits
  • Competitive pay with weekly paychecks.
  • Health and vision insurance when eligible.
  • Opportunities for career advancement and growth within the company.

Schedule
  • Full-time positions with flexible 8-hour shifts, including day, evening, night, and weekend shifts.

Licenses/Certifications
  • Valid driver's license required.

Work Location
  • Ronald Reagan Washington National Airport, Arlington, VA.

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