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Car Rental Agent Jobs (NOW HIRING)

KPI/CSI & CAR RENTAL AGENT

Naples, FL · On-site

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing ...

KPI/CSI & CAR RENTAL AGENT

Naples, FL

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing ...

Join Our Team as a Rental Agent At Allsave Car Rental! Are you a people person with a knack for sales and customer service? Do you thrive in a fast-paced, customer-focused environment? If so, we'd ...

Join CMH Car Rentals LLC as a Rental Car Agent in beautiful Carlsbad, CA! Be a part of a dynamic team dedicated to providing exceptional customer service and ensuring a seamless rental experience for ...

Rental Agent

Salt Lake City, UT · On-site

$15 - $18/hr

We are looking for a motivated and customer-focused Car Rental Agent to join our local market rental team. Unlike airport operations, this position serves local customers, insurance replacement ...

Rental Agent

Murray, UT · On-site

$18/hr

Job Type Full-time, Part-time Description We are looking for a motivated and customer-focused Car Rental Agent to join our local market rental team. Unlike airport operations, this position serves ...

Join CMH Car Rentals LLC as a Rental Car Agent in beautiful Carlsbad, CA! Be a part of a dynamic team dedicated to providing exceptional customer service and ensuring a seamless rental experience for ...

Join CMH Car Rentals LLC as a Rental Car Agent in beautiful Carlsbad, CA! Be a part of a dynamic team dedicated to providing exceptional customer service and ensuring a seamless rental experience for ...

Description We are looking for a motivated and customer-focused Car Rental Agent to join our local market rental team. Unlike airport operations, this position serves local customers, insurance ...

Airport Rental Agent

Elko, NV · On-site

$15 - $17/hr

Description Avis Car and Truck Rental is currently hiring for a Airport Rental Agent. As a rental counter agent you are responsible for providing excellent customer service and sales to travelers by ...

Airport Rental Agent

Provo, UT · On-site

$15 - $18/hr

We are currently hiring a Rental Agent for our second shift at our local busy Provo Airport ... Promote upgrades to a more premium car. Advising customers on protection product services and ...

As a rental counter sales agent you are responsible for providing excellent customer service and ... Promote upgrades to a more premium car. Advising customers on protection product services and ...

Join our team as a Full-Time Car Rental Agent in Memphis, TN. We're looking for energetic, guest-focused professionals with hospitality, customer service, or retail experience. If you enjoy making ...

Join our team as a Full-Time Car Rental Agent in Memphis, TN. We're looking for energetic, guest-focused professionals with hospitality, customer service, or retail experience. If you enjoy making ...

Responsibilities As a Rental Agent you will be responsible for assisting customers throughout the ... Communicate rental car quotes based on rates, estimated mileage, optional services and any ...

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Car Rental Agent information

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How much do car rental agent jobs pay per hour?

As of May 29, 2026, the average hourly pay for car rental agent in the United States is $13.77, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $15.38 per hour, depending on experience, location, and employer.

What Does a Car Rental Agent Do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a Car Rental Agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by Car Rental Agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.

What are Car Rental Agents?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.
What cities are hiring for Car Rental Agent jobs? Cities with the most Car Rental Agent job openings:
Who are the top companies hiring for Car Rental Agent jobs? The top employers for Car Rental Agent jobs are:
What states have the most Car Rental Agent jobs? States with the most job openings for Car Rental Agent jobs include:
What are popular job titles related to Car Rental Agent jobs? For Car Rental Agent jobs, the most frequently searched job titles are:
Infographic showing various Car Rental Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $28,639 per year, or $13.8 per hour.
KPI/CSI & CAR RENTAL AGENT

KPI/CSI & CAR RENTAL AGENT

Naples Nissan

Naples, FL • On-site

$14.50 - $19.50/hr

Full-time

Medical, PTO

Posted 17 days ago


Job description

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing customer interactions throughout the rental process, and contributing to the overall satisfaction and loyalty of clients. The CSI Agent acts as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless car rental experience. Key Responsibilities • Customer Interaction: Greet customers warmly, assist with rental inquiries, and explain rental policies and procedures clearly. • Rental Process Management: Guide customers through vehicle selection, documentation, payment processing, and vehicle handover. • Issue Resolution: Address customer complaints or concerns efficiently, escalating complex issues to management when necessary. • Feedback Collection: Solicit and record customer feedback to improve service quality and identify areas for operational improvement. • Record Keeping: Maintain accurate records of customer interactions, rental agreements, and resolution of issues. • Follow-Up: Conduct post-rental follow-ups to ensure customer satisfaction and support repeat business. • Collaboration: Work with other departments (maintenance, billing, management) to deliver a cohesive service experience. Qualifications • High school diploma or equivalent; associate or bachelor's degree preferred. • Previous experience in customer service, hospitality, or car rental industry is an advantage. • Excellent communication and interpersonal skills. • Ability to multitask, prioritize, and manage time effectively. • Proficiency with computer systems and rental management software. • Problem-solving mindset and attention to detail. Skills and Competencies • Customer-centric attitude • Professional demeanor • Active listening • Conflict resolution • Team collaboration • Adaptability and flexibility Working Conditions The CSI Agent works in a fast-paced rental environment, interacting with customers faceto-face, by phone, and via email. Evening, weekend, and holiday shifts may be required depending on business needs. Compensation and Benefits Infinity Car Rental offers competitive hourly wages, opportunities for bonuses based on customer satisfaction metrics, and a comprehensive benefits package including paid time off, health insurance, and employee discounts on rentals. Equal Opportunity Statement Infinity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to protected characteristics