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Car Rental Agent Jobs in Pennsylvania (NOW HIRING)

Store Manager

Horsham, PA · On-site

$17.18 - $22.90/hr

... Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hubin Workday. We ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

Assistant Store Manager

York, PA · On-site

$15 - $16/hr

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental ...

Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e.car rental, RV rental, storage rental ...

... Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in ...

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Car Rental Agent information

See Pennsylvania salary details

$8

$13

$18

How much do car rental agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for car rental agent in Pennsylvania is $13.80, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $15.43 per hour, depending on experience, location, and employer.

What is a car rental agent?

Car Rental Agents are professionals who assist customers in renting vehicles for short or long periods. Their responsibilities include processing rental agreements, explaining terms and conditions, inspecting vehicles for damage, handling payments, and providing customer service. They may also assist with reservations, answer questions about rental policies, and ensure vehicles are clean and ready for the next customer. Car Rental Agents typically work at rental agency counters in airports, hotels, or standalone offices.

What does a car rental agent do?

Car rental agents help customers who need to rent a vehicle. Some rental agencies refer to this position as a front desk clerk because you carry out most of your responsibilities at the front desk, either assisting customers with their rentals at the agency or answering and making phone calls. In this role, your job duties include greeting customers as they arrive, explaining the rental and paperwork process, upselling insurance and mileage packages, answering customer questions and concerns, assisting customers who have an issue or emergency with their rental vehicle, and updating the rental car inventory when a customer rents or returns a car.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and sometimes a valid driver’s license is typically required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and resolve issues efficiently. These skills and qualities are essential to ensure customer satisfaction, maximize sales, and maintain smooth rental operations.

What are some common challenges faced by car rental agents during peak travel seasons?

During peak travel seasons, Car Rental Agents often experience a significant increase in customer volume, which can lead to longer wait times and higher stress levels. Managing vehicle availability and meeting customer expectations for specific car models can be challenging, especially when inventory is limited. Additionally, agents must handle last-minute reservations, process paperwork efficiently, and resolve issues quickly to ensure a positive customer experience. Effective communication and strong organizational skills are essential to succeed in this fast-paced environment.

What are popular job titles related to Car Rental Agent jobs in PA?

For Car Rental Agent jobs in PA, the most frequently searched job titles are:

Infographic showing various Car Rental Agent job openings in Pennsylvania as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $28,708 per year, or $13.8 per hour.

Airport Rental Car Counter Agent

Allentown, PA • On-site

$16.75 - $16.76/hr

Full-time

Medical, Dental

Posted 27 days ago


Job description

Are you a people person looking for a flexible schedule plus access to DailyPay? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.
What you'll do:
  • Greet customers upon arrival
  • Expedite the car rental process so customers can get to their destination quickly and easily
  • Verify driver's license and reservations
  • Assign keys and rental agreements and be able to explain charges on the invoice
  • Process car exchanges in the Rental Car computer system
  • Resolve customer issues and concerns professionally

Benefits:
  • Health insurance
  • Dental insurance
  • Flexible schedule
  • DailyPay access

What we require:
  • Valid driver's license
  • 18 years of age or older
  • Must be flexible with schedule to work night, weekends and holidays as needed
  • Previous customer service experience and sales skills
  • Ability to work in a fast paced environment with a variety of tasks
  • Willingness to work outdoor in weather conditions with moderate noise level
  • Detail oriented
  • Computer literate
  • Proficiency in English

Extra points for this
  • 6 months of customer service experience
  • Previous experience in baggage handling or customer-facing role

JOB CODE: ABE