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Car Rental Representative Jobs (NOW HIRING)

In this role, you'll assist customers throughout the rental process while helping maintain a well-organized branch and rental fleet. Whether you're greeting customers, preparing vehicles, or ...

Rental Car Shift Supervisor

Houston, TX · On-site

$15.25 - $20.50/hr

Managed Labor Solutions (MLS) , a leading nationwide rental car outsourcing company, is looking for ... Represent the company values, vision and culture to all associates * Work under minimal supervision ...

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Car Rental Representative information

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How much do car rental representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for car rental representative in the United States is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.11 per hour, depending on experience, location, and employer.

What does a car rental representative do?

A Car Rental Representative assists customers in renting vehicles by helping them choose the right car, processing rental agreements, and explaining terms and insurance options. They handle customer inquiries, manage reservations, inspect vehicles for damage, and ensure a smooth pick-up and return process. Excellent customer service and communication skills are essential in this role, as representatives often address customer concerns and resolve issues. Additionally, they may be responsible for basic administrative tasks and maintaining rental records.

What are the key skills and qualifications needed to thrive as a car rental representative?

To thrive as a Car Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation and point-of-sale (POS) systems, as well as driving licenses, are typically required for day-to-day operations. Excellent communication, problem-solving abilities, and patience set top performers apart in managing customer interactions and resolving issues. These skills ensure efficient service, customer satisfaction, and smooth business operations in a competitive rental environment.

What are some common challenges faced by car rental representatives, and how can they be managed effectively?

Car Rental Representatives often encounter challenges such as meeting high customer service expectations, handling last-minute bookings or vehicle shortages, and resolving billing disputes. Effectively managing these challenges requires strong communication skills, flexibility, and the ability to problem-solve under pressure. Building a thorough knowledge of company policies and vehicle inventory, as well as maintaining a positive attitude, helps representatives provide quick solutions and maintain customer satisfaction. Teamwork and clear communication with other departments, such as fleet management and maintenance, are also essential for smooth daily operations.

What states have the most Car Rental Representative jobs?

States with the most job openings for Car Rental Representative jobs include:

Infographic showing various Car Rental Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $31,197 per year, or $15 per hour.

Summer Return Agent (Rental Car) Part Time

Hertz

Kahului, HI • On-site

$17.25/hr

Part-time

Re-posted 24 days ago


Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

139th of 175 rated vehicle equipment hire


Job description


Summertime Job Opportunity! We are looking for part time Summer Return Agents (Rental Car) with a passion for customer service! If this is you, and you're ready for your next destination, then you have cruised to the right spot!
What You'll Get:
  • Hourly Rate is $17.25 + Commission.
  • Completion Bonus: $1,000 (paid after 8 weeks of employment)
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Weekly Pay
    • Holiday Pay
    • Career growth opportunities
    • Paid Training to expand your skills and knowledge
    • Up to 40% off the base rate of any standard Hertz Rental

As part of the Summer Return Agents (Rental Car) program, you are eligible for an end of assignment bonus of $1,000! Work at least two shifts each week for a total of eight weeks and put extra cash in your pocket!
Job Description:
The part time Summer Return Agents (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles. This position is responsible for checking in vehicles. This includes:
  • Inspecting and documenting any damage
  • Checking the fuel levels and mileage
  • Explaining final charges to the customers
  • Secure vehicle keys from the customer and ensure they stay with the vehicle
  • Remind customers to remove their personal belongings and help as needed.

Qualifications:
  • Must be 16 years of age or older.
  • Must possess a positive attitude and enthusiasm to learn new things.

Apply today and shift your career into drive for tomorrow!
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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