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Car Rental Representative Jobs (NOW HIRING)

Hertz

On-Site Return Agent (Rental Car)

Kahului, HI · On-site

$16.75/hr

The On-Site Return Agent (Rental Car) is an essential member of the airport location team and is ... represent a significant part of our culture - and our success and reputation as a company.

Hertz

On-Site Return Agent (Rental Car)

Lihue, HI · On-site

$16.75/hr

The On-Site Return Agent (Rental Car) is an essential member of the airport location team and is ... represent a significant part of our culture - and our success and reputation as a company.

Hertz

On-Site Return Agent (Rental Car)

Lihue, HI · On-site

$17.25/hr

The Dollar/Thrifty On-Site Return Agent (Rental Car) is an essential member of the airport location ... represent a significant part of our culture - and our success and reputation as a company.

Hertz

On-Site Return Agent (Rental Car)

Kailua Kona, HI · On-site

$16.75/hr

The On-Site Return Agent (Rental Car) is an essential member of the airport location team and is ... represent a significant part of our culture - and our success and reputation as a company.

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How much do car rental representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for car rental representative in the United States is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.11 per hour, depending on experience, location, and employer.

What does a Car Rental Representative do?

A Car Rental Representative assists customers in renting vehicles by helping them choose the right car, processing rental agreements, and explaining terms and insurance options. They handle customer inquiries, manage reservations, inspect vehicles for damage, and ensure a smooth pick-up and return process. Excellent customer service and communication skills are essential in this role, as representatives often address customer concerns and resolve issues. Additionally, they may be responsible for basic administrative tasks and maintaining rental records.

What are some common challenges faced by Car Rental Representatives, and how can they be managed effectively?

Car Rental Representatives often encounter challenges such as meeting high customer service expectations, handling last-minute bookings or vehicle shortages, and resolving billing disputes. Effectively managing these challenges requires strong communication skills, flexibility, and the ability to problem-solve under pressure. Building a thorough knowledge of company policies and vehicle inventory, as well as maintaining a positive attitude, helps representatives provide quick solutions and maintain customer satisfaction. Teamwork and clear communication with other departments, such as fleet management and maintenance, are also essential for smooth daily operations.

What are the key skills and qualifications needed to thrive as a Car Rental Representative, and why are they important?

To thrive as a Car Rental Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation and point-of-sale (POS) systems, as well as driving licenses, are typically required for day-to-day operations. Excellent communication, problem-solving abilities, and patience set top performers apart in managing customer interactions and resolving issues. These skills ensure efficient service, customer satisfaction, and smooth business operations in a competitive rental environment.
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Car Rental Representative jobs near you
Infographic showing various Car Rental Representative job openings in the United States as of July 2026, with employment types broken down into 35% Full Time, 61% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,197 per year, or $15 per hour.
Rental Car Shift Supervisor

Rental Car Shift Supervisor

Managed Labor Solutions

East Boston, MA

$23/hr

Full-time

Medical, Dental, Vision

Posted yesterday

Job description

Are you able to manage people while driving performance success?

Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is looking for the next great leader as a Rental Car Shift Supervisor at our airport location.

What you'll be doing:

  • Lead your team to ensure they complete daily tasks and are meeting performance standard levels
  • Provide training to new hires providing the necessary tools and information to foster success
  • Provide amazing service and professionalism to our customers
  • Follow all company safety policies and procedures and help drive a safety focus
  • Represent the company values, vision and culture to all associates
  • Work under minimal supervision and have excellent time management skills
  • Follow direction of Management and able to reach, stretch, bend and sit for long periods at a time
  • Provide needed reports on performance targets and maintain the operation
  • Able to adapt to changing schedules and perform other job-related duties as required

Benefits:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Opportunity for advancement

What we require:

  • Valid driver's license (non CDL)
  • A clean driving record is great but not required
  • 21 years of age or older
  • HS Diploma or GED
  • Minimum 1 to 2 years of previous supervisory experience
  • Have experience driving a variety of vehicles
  • Flexible with schedule to work night, weekends and holidays as needed